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DELLA Toyota

(642 reviews)
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2022 consumer dealer award

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Reviews

(642 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DELLA Toyota from DealerRater.

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Great experience from beginning to end with Andrew Faville and the rest of the staff at Della Toyota. Andrew took the time to explain everything throughout the process and was very thorough. Thank you!!!

Great experience from beginning to end with Andrew Faville and the rest of the staff at Della Toyota. Andrew took the time to explain everything throughout the process and was very thorough. Thank you!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michelle, Andrew and the DELLA Toyota Staff thanks you for the "5 STAR" review. This is very nice of you! We all wish you the best with your new vehicle and hope you have a safe and fun Summer. Ernie Galarza DELLA Auto Group 646-522-7855

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I will not spend another single dollar at your dealership. You are pathetic with your warranty & service . Paid for undercoat to have bare spots on my frame. 30 quater ounce weights to balance a single tire.

I will not spend another single dollar at your dealership. You are pathetic with your warranty & service . Paid for undercoat to have bare spots on my frame. 30 quater ounce weights to balance a single tire.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sam, I believe the service manager called you and addressed your concerns. Thank you for alerting us and please have a great Summer. Ernie Galarza DELLA Auto Group 646-522-7855

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Best experience I have had buying from a dealership. Dan Mihal was the salesman I worked with and he was straightforward and not like the stereotypical car salesman. It was a pleasure working with him and my fiance is now very interested in purchasing his next car here after seeing how quick my buying process was once all negotiated. A+

Best experience I have had buying from a dealership. Dan Mihal was the salesman I worked with and he was straightforward and not like the stereotypical car salesman. It was a pleasure working with him and my fiance is now very interested in purchasing his next car here after seeing how quick my buying process was once all negotiated. A+

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Julia, Thank you for the kind words and for mentioning Dan. We all wish you the best of luck with your new vehicle and hope you have a wonderful year. Ernie Galarza DELLA Auto Group 646-522-7855

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We just bought a Toyota 4 runner and the experience was awesome. Jarod helped us get directly to the vehicle we wanted and Heather helped us through the financing with great patience and expertise. She got us a great interest rate, made us feel comfortable and got us into our new Vehicle quickly. We couldn't have asked for a better experience!!! 5 Star Dealership, hands down!!! B&M Timmons

We just bought a Toyota 4 runner and the experience was awesome. Jarod helped us get directly to the vehicle we wanted and Heather helped us through the financing with great patience and expertise. She got us a great interest rate, made us feel comfortable and got us into our new Vehicle quickly. We couldn't have asked for a better experience!!! 5 Star Dealership, hands down!!! B&M Timmons

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words, Mick & Brenda Timmons! Our team at Della Toyota is dedicated to providing top-notch service and making the car-buying process a breeze. We are thrilled that we were able to help you find your perfect Toyota 4Runner and secure a great financing option. Your satisfaction is our top priority and we look forward to serving you in the future. Enjoy your new vehicle! #HappyCustomers #TopDealership #Toyota4Runner

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We got a good deal on a 2025 Toyota Camry. We were especially pleased with the helpful,low pressure help of Andrew Faville. We are very pleased with the car.

We got a good deal on a 2025 Toyota Camry. We were especially pleased with the helpful,low pressure help of Andrew Faville. We are very pleased with the car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kim, Thank you for mentioning Andrew in your "5 STAR" review. This is very much appreciated. We wish you the best with your 2025 Toyota Camry and hope you have an awesome 2026. Ernie Galarza DELLA Auto Group 646-522-7855

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I have bought my last 4 vehicles from the Della Group and I will be coming back. Thank you to Jarod for helping me with my new Tacoma Off Road. Sweet ride!

I have bought my last 4 vehicles from the Della Group and I will be coming back. Thank you to Jarod for helping me with my new Tacoma Off Road. Sweet ride!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi AJ, Thank you for the "5 STAR" review and for mentioning Jarod. We wish you the best with your new Tacoma and hope you have an awesome 2026. Ernie Galarza DELLA Auto Group 646-522-7855

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I recently purchased a 2025 Toyota Tacoma and I worked with Jarod Peterson. Jarod was attentive and listened to my questions, he provided me with information before I even asked. Allowing me to make an informed decision with all available options. Jarod was professional and a true asset for Della Toyota, I highly recommend seeing Jarod P. (There are two Jarod’s)

I recently purchased a 2025 Toyota Tacoma and I worked with Jarod Peterson. Jarod was attentive and listened to my questions, he provided me with information before I even asked. Allowing me to make an informed decision with all available options. Jarod was professional and a true asset for Della Toyota, I highly recommend seeing Jarod P. (There are two Jarod’s)

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Della Toyota and sharing your experience! We are thrilled to hear that Jarod provided exceptional service and helped you make an informed decision. We will make sure to pass along your kind words to Jarod and we hope to see you soon for all of your future vehicle needs! #TeamJarod #DellaToyota

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Andrew was informative and helpful pleasant to work with Got us a great deal. Great job

Andrew was informative and helpful pleasant to work with Got us a great deal. Great job

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the kind words, we are thrilled to hear that Andrew was able to provide you with an enjoyable and successful experience. We appreciate your business and hope to work with you again in the future! #CustomerSatisfaction #Teamwork #GreatDeals

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The service department staff are awesome. They are friendly, courteous and keep checking on you while your car is being serviced. There?s also a nice snack area.

The service department staff are awesome. They are friendly, courteous and keep checking on you while your car is being serviced. There?s also a nice snack area.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your review. We appreciate your business and hope to see you again in the future. Jessica Tetreault Service Manager

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All my contacts from Dan and Ryan in sales, to Heather in Finance and John sales manager were exceptional. Thanks for making things happen! I hope that my experience with my new Sienna is as positive. I’m sure it will be.

All my contacts from Dan and Ryan in sales, to Heather in Finance and John sales manager were exceptional. Thanks for making things happen! I hope that my experience with my new Sienna is as positive. I’m sure it will be.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alan, Dan, Ryan and Heather all thank you for mentioning them in your "5 STAR" review. This is very much appreciated. We all wish you the best with your new Sienna and hope you have a wonderful week. Thanks again! Ernie Galarza DELLA Auto Group 646-522-7855

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