Excellent sales experience
Working with Owen Delay was an excellent experience! Owen was helpful right from the start and took the time to find the right vehicle for me. He went out of his way to walk through all of the features of the car and made sure that I was comfortable in the new ride before leaving. His customer service was no hassle and non-pushy. Owen was down to Earth and took care of everything. He even made sure the car buying experience was fun and exciting for the whole family.
Great Service Experience
Thank you Joe Mirontiand AJ for helping me with an expensive repair issue. These guys helped me Immensely and as usual, made me Extremely happy with LaMachia Honda and their service department!! Couldn’t be happier! Beautiful experience as usual!
Hi Mike Read, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!
Do not waste your time here. Horrible Honda store!
Don’t waste your time here. Disgusting place to walk into. Poor ownership. Manager degrading employee and wouldn’t even acknowledge me. I think the manager was the general manager from staff page to make things worse. Buying from Honda City.
Hello, we are disappointed to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (315) 422-4168 when you have a chance. Thank you, and we look forward to hearing from you.
Owen was outstanding!!! Great service - came in at 10am to discuss lease options - came back at 3pm and picked up my new car!
Excellent experience. Thanks Eric Godbolt!
Service is the best. Great experience buying and leasing. Excellent offers and value. Eric Godbolt got us a terrific deal a year early on our lease. Could not be more please or happy with the entire experience.
Buying a new car
This is my second car in the last year. I worked with Brittany for both and she was very professional easy to work with, I would recommend both Lamacchia Honda and Brittany for your next car purchase
Fear of dogs
After buying 4 cars from them and my family buying several cars from them I'm shock on how Mr. Lamacchia's son treated me. I scheduled an appointment for a car inspection and oil change and when I got there he said he was not going to put his dog away for me. That his dog is part of his company and if I didn't feel comfortable with his dog that I can leave. So I waited a whole week to inspect my car and to not get the service is very disappointing. I can't believe that he was incentive to my fear of dogs. Customers should be treated better than that. Now I have to wait another week and get my service done by another Honda dealer. I had to go to Honda City to get my service done. I will never buy a car from Lamacchia.
I know that there is a common lore of car dealers trying to gull the gullible, but I've never imagined that things can be taken to the level of outright thievery like in the experience I had today with Lamacchia Honda dealership. For everyone's delight, here it is: as I am shopping for a used car, and one of the top options is Honda, I walked in their dealership. The rather sour and irreverent agent that was assigned to me ended up showing me this Accord LX which he declared to be priced at $18995 -- this was already $1000 over the price they advertise online for exactly the same car, but whatever, this is not the most outrageous part... I decided to look into how that would compute into an out-the-door price, preferably as a tentative monthly payment. Thence, the agent took off for a few minutes and returned with this form where he informed me that -- counting my $1500 trade in and $1500 cash -- I would have to pay no less than $389.47 at a 1.9% interest. Note that he even gave me a cent value... This was over my budget, so I hesitated. Yet, staring intently into my eyes he indulged me: "Will you buy it right now if I discounted it to $350"? "Nope", I retorted, "I still need to research it". So he took me to his boss, who magnanimously offered me $308. At that moment I realized that something is not right: even with taxes and whatever fees and interest, 19000 minus the trade in and cash could not split into almost 400 by 60 months; I'm a physicist, so the wrong numbers should've hurt my brain more timely, but I guess that a day of dealership visits will do that to one's common sense. So I asked the guy to reverse his calculation and tell me what would be the shown price with his "discount". So, he shows me a calculation that started with -- guess what? -- $18995. Obviously, the calculation was this time about right, but he was trying to sell it to me as a discount even though he based it on the same initial price. In other words, the agent gave me a monthly price corresponding to about $4800 over the price of the car he'd showed me, and when he prodded me to make my choice right then and there for $350, he was swindling me off for about $1600 over the life of the loan. I want to give them the benefit of the doubt and consider that the agent's monthly payment was actually a honest miscalculation, but yet this is fishy and there is no way the manager didn't realize that his calculation that he presented as a serious discount did not start with an actually discounted price. I shall never set foot in that dealership and I strongly recommend that you avoid it. Inasmuch I appreciate the surreal experience, it almost ruined Honda for me and there is no poetry in that...
I bought a certified car with the knowledge that it had 1 owner. Come to find out it was in a accident and nick orso owned it. They painted over the name. Dont buy used from these ppl.
Super easy to deal with!
Bought a used Honda from Owen, was totally painless! Easy to work with and they went out of their way to have the car ready.