Owen was outstanding!!! Great service - came in at 10am to discuss lease options - came back at 3pm and picked up my new car!
Service is the best. Great experience buying and leasing. Excellent offers and value. Eric Godbolt got us a terrific deal a year early on our lease.... Could not be more please or happy with the entire experience.
I would like to commend Owen Delay, salesman at Lamacchia Honda, for his exemplary service during my recent car purchase experience. Owen was professional,... knowledgeable, patient and friendly without being "pushy" and he went over and above to ensure my satisfaction. Owen came in on his day off to accommodate my schedule and went out of his way to assist me with getting my vehicle on the day I wanted it, despite a minor problem with my down payment. Owen and the staff at Lamacchia Honda is the reason that I returned to purchase my third Honda. Thank you again for a good experience!
This is my second car in the last year. I worked with Brittany for both and she was very professional easy to work with, I would recommend both Lamacchia... Honda and Brittany for your next car purchase
After buying 4 cars from them and my family buying several cars from them I'm shock on how Mr. Lamacchia's son treated me. I scheduled an appointment for... a car inspection and oil change and when I got there he said he was not going to put his dog away for me. That his dog is part of his company and if I didn't feel comfortable with his dog that I can leave. So I waited a whole week to inspect my car and to not get the service is very disappointing. I can't believe that he was incentive to my fear of dogs. Customers should be treated better than that. Now I have to wait another week and get my service done by another Honda dealer. I had to go to Honda City to get my service done. I will never buy a car from Lamacchia.
I know that there is a common lore of car dealers trying to gull the gullible, but I've never imagined that things can be taken to the level of outright... thievery like in the experience I had today with Lamacchia Honda dealership. For everyone's delight, here it is: as I am shopping for a used car, and one of the top options is Honda, I walked in their dealership. The rather sour and irreverent agent that was assigned to me ended up showing me this Accord LX which he declared to be priced at $18995 -- this was already $1000 over the price they advertise online for exactly the same car, but whatever, this is not the most outrageous part... I decided to look into how that would compute into an out-the-door price, preferably as a tentative monthly payment. Thence, the agent took off for a few minutes and returned with this form where he informed me that -- counting my $1500 trade in and $1500 cash -- I would have to pay no less than $389.47 at a 1.9% interest. Note that he even gave me a cent value... This was over my budget, so I hesitated. Yet, staring intently into my eyes he indulged me: "Will you buy it right now if I discounted it to $350"? "Nope", I retorted, "I still need to research it". So he took me to his boss, who magnanimously offered me $308. At that moment I realized that something is not right: even with taxes and whatever fees and interest, 19000 minus the trade in and cash could not split into almost 400 by 60 months; I'm a physicist, so the wrong numbers should've hurt my brain more timely, but I guess that a day of dealership visits will do that to one's common sense. So I asked the guy to reverse his calculation and tell me what would be the shown price with his "discount". So, he shows me a calculation that started with -- guess what? -- $18995. Obviously, the calculation was this time about right, but he was trying to sell it to me as a discount even though he based it on the same initial price. In other words, the agent gave me a monthly price corresponding to about $4800 over the price of the car he'd showed me, and when he prodded me to make my choice right then and there for $350, he was swindling me off for about $1600 over the life of the loan. I want to give them the benefit of the doubt and consider that the agent's monthly payment was actually a honest miscalculation, but yet this is fishy and there is no way the manager didn't realize that his calculation that he presented as a serious discount did not start with an actually discounted price. I shall never set foot in that dealership and I strongly recommend that you avoid it. Inasmuch I appreciate the surreal experience, it almost ruined Honda for me and there is no poetry in that...
I bought a certified car with the knowledge that it had 1 owner. Come to find out it was in a accident and nick orso owned it. They painted over the name.... Dont buy used from these ppl.
Bought a used Honda from Owen, was totally painless! Easy to work with and they went out of their way to have the car ready.
I've been a client of LaMacchia Honda for YEARS. I love these guys. Today they were able to squeeze in my oil change last minute. They were quick and cost... competitive for the area. Everyone one -- from John in Dispatch to Ed the service advisor to the women who collect the money -- is friendly and professional.
I personally had a wonderful experience with Mike Dimmler at Lamacchia Honda. He went above and beyond to make my new car ready for a same day spot delivery.... He worked with his colleagues to place me in a new Honda Civic that same day. He was personable, understanding and willing to go the extra mile for the sale. He was wonderful to work with and I highly recommend working with him at this dealership.