Reviews
Service department is great, they fix my truck fast. Brian is a grateful person and honest, I feel glad to take my truck to botnick Chevrolet.
Service department is great, they fix my truck fast. Brian is a grateful person and honest, I feel glad to take my truck to botnick Chevrolet.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
There was No response from the dealership from the request that I put in about a vehicle that they had for sale
There was No response from the dealership from the request that I put in about a vehicle that they had for sale
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I have no additional comments. Thank you thank you thank you thank you thank you thank you thank you thank you tha k you tha k you thank you
I have no additional comments. Thank you thank you thank you thank you thank you thank you thank you thank you tha k you tha k you thank you
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I did a bit of extensive homework for a person coming into this area with a rather unique, one of a kind, collectors vehicle; what I could go wrong. ABSOLUTELY NOTHING!! THE VERY BEST diesel mechanics in the Tri-County area!!! Absolutely not disappointed at all!! Brian in the service department is absolutely outstanding! Odd, unusual, pleasantly surprising, and incredibly grateful experience, with this very unique dealership offering such an incredible ethical value system. It might just be the first time ever, in dealing with any dealership here on planet Earth, where the price point is oddly consistent and normal, to that of the areas independent competition, relative to proposed proficient technicality offered in the Broome County area. Thank you so much for taking such great care of Violet!!! 100% ALL 🫵 GRATITUDE!!
I did a bit of extensive homework for a person coming into this area with a rather unique, one of a kind, collectors vehicle; what I could go wrong. ABSOLUTELY NOTHING!! THE VERY BEST diesel mechanics in the Tri-County area!!! Absolutely not disappointed at all!! Brian in the service department is absolutely outstanding! Odd, unusual, pleasantly surprising, and incredibly grateful experience, with this very unique dealership offering such an incredible ethical value system. It might just be the first time ever, in dealing with any dealership here on planet Earth, where the price point is oddly consistent and normal, to that of the areas independent competition, relative to proposed proficient technicality offered in the Broome County area. Thank you so much for taking such great care of Violet!!! 100% ALL 🫵 GRATITUDE!!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Every employee we have encountered at Botnic has been exemplary. From sales, service, and mechanics, we receive prompt, professional, friendly attention. Thank you Botnic!
Every employee we have encountered at Botnic has been exemplary. From sales, service, and mechanics, we receive prompt, professional, friendly attention. Thank you Botnic!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They took care of the problem situation in a timely manner while I waited. Luckily it was covered under the warranty, so I was lucky.
They took care of the problem situation in a timely manner while I waited. Luckily it was covered under the warranty, so I was lucky.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful that Botnick Chevrolet has fit us into their service schedule when we’ve needed a repair because of travel plans .
We are grateful that Botnick Chevrolet has fit us into their service schedule when we’ve needed a repair because of travel plans .
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
These guys were great! I unknowingly showed up 10 min until closing time and they stayed late to sell me a car!
These guys were great! I unknowingly showed up 10 min until closing time and they stayed late to sell me a car!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Botnick was always on top of trying to get this part, keeping me informed. The wait was frustrating but their help and understanding really helped. They go the extra mile to make sure the work is completed with no glitches.
Botnick was always on top of trying to get this part, keeping me informed. The wait was frustrating but their help and understanding really helped. They go the extra mile to make sure the work is completed with no glitches.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (607) 821-1322 to discuss your concerns, as your satisfaction is of utmost importance to us.
Had a problem with the AC in my 2015 Tahoe, they diagnosed repair and repeated until they had it 100 % Functional. I did go back a few times most of the times they found a way to write it off as warranty or comp as is. During this process they did not explain it away or back down from the issue. They made up time slots for me around my schedule and got me back up and running. Im not looking for perfection that is a fools gambit, i am looking for honesty and customer service that is the foundation of trust. They have done well be me.
Had a problem with the AC in my 2015 Tahoe, they diagnosed repair and repeated until they had it 100 % Functional. I did go back a few times most of the times they found a way to write it off as warranty or comp as is. During this process they did not explain it away or back down from the issue. They made up time slots for me around my schedule and got me back up and running. Im not looking for perfection that is a fools gambit, i am looking for honesty and customer service that is the foundation of trust. They have done well be me.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeffrey, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!