Very helpful and professional!
December 3, 2018
As I approached the end of my lease I called to schedule some service and the appointment for "next steps." I scheduled the appointment (which turned out to be unnecessary) and then spoke to Jeff Klieger. And suddenly what would have been a rather boring time consuming process (the service appointment) became simple, rather quick and easy acquisition of a new 2018 RAV4 with more bells and whistles, great color and for less than my previous lease! Jeff was great on the phone: answering questions, showing me on the web site what the options were, etc. I was able to send photos of documents and make the down payment on my cell phone so that when on a day off I came to Jack Sherman all I had to do was sign documents, have the plates taken off taken off the 2015 and placed on the new 2018 RAV4. Thank you!