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Reviews

(280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Chevrolet of Hamburg from DealerRater.

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Great service and friendly people.

Jason Bishoff and the team at West Herr were great from start to finish. They helped us find the best fit for our family, a beautiful 2018 Chevy Traverse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Problem wasn't resolved after two visits. It took three...

Problem wasn't resolved after two visits. It took three and still think the issue exists now on front brakes. They were never replaced, probably should have been

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Highly recommended!

I purchased a used GMC Acadia at West Herr. The process was made super easy and painless! Nate was fantastic, knowledgeable, and very helpful! My future vehicles will definitely be purchased through West Herr/Nate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying experience

Sales rep nate was super helpful during the buying experience and very helpful in getting the deal done as fast as possible. I’d highly recommend this dealership and sales person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

Very easy process. From trade in to purchase. Friendly and organized staff. Met all our needs. Very happy with the purchase of our new Traverse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mr Gary M Piper

Good salesman. Beautiful SUV( Trailblazer) Rides very smoothly on the highway. Chevrolet is a great product ! We hope to get many years of enjoyment with this vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buyer

Sales person was very helpful very nice very courteous and very smart trading was comparable to what I needed a little short but there were other things that made up for it I was very pleased with my sales person very nice kid

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Car

It was awesome and so happy with my sales people and my car is awesome and I love it can’t wait til summer driving around with sun roof open!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying a used car

Nate at West Herr Chevy in Hamburg, was amazing! Went through the process step by step with me, was patient, and helped me search all my options!! Overall a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership!

Great sales associates and customer service. Easiest process I’ve ever had buying a car. I would highly recommend using Courtney and Nate for all your car purchase needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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