Reviews
Always fair and honest. Great quality of work! Will...
Always fair and honest. Great quality of work! Will always service my Outback at West Herr
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They come through every time.
Frank and Renee are the best. The whole service team is friendly and given the tough work environment - very patient. Besides, who can beat the best self - serve “Starbucks” coffee corner they have!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change and tire rotation
I didn’t have an appointment and had car in and out in 30 minutes for an oil change and tire rotation. Elizabeth was incredibly accommodating and friendly! Fantastic service department
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service and sales departments
As always, service was courteous and thorough. Explanations were given if needed as the work progressed. I have been confident in this dealer for8+ years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The process for my service visit was organized,...
The process for my service visit was organized, professional, and receptive to my requests and questions about my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael was very polite , helpful and informative....
Michael was very polite , helpful and informative. Although this was not a serious problem West Herr handled it quickly and efficiently. Michael even called me to let me know we desperately needed rear tires, with quote for that service in hand. We had already made a n appointment at another business for the tires but glad he took the time to let me know. Thanks West Her Subaru and thank you Michael.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
West Herr Subaru Excellence!
West Herr Subaru demonstrates excellent customer service! They have a great sales and service team. I would like to recognize Liz/service and Marc/Sales for their great efforts!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
frank was very kind and helpful to me an oldster, he was...
frank was very kind and helpful to me an oldster, he was efficient and fast and even walked me back to my car to get my phone which ended up being in my purse with me all the time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Todd was THE BEST,polite,courteous,explained several...
Todd was THE BEST,polite,courteous,explained several things on my car. Even washed it!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Todd is Proficient in the job and blends well with this...
Todd is Proficient in the job and blends well with this company’s drive for efficiency and courtesy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair