Reviews
Connor was my salesperson.
Connor was my salesperson. Incredibly responsive, easy going, low pressure, and customer-focused. Went above and beyond, and I got the car I wanted at the best price for me. The whole experience was stress-free, smooth, easy, and successful. Very satisfied customer. :) THANK YOU, Connor, Kelly, and Justin!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Extremely nice staff!
Extremely nice staff! Made my first time purchasing a very fun and enjoyable. Fast and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service Nicole was very helpful explaining
Great service Nicole was very helpful explaining everything Love the loner car so do not have to have someone drive me when service is going to take more than 1 day
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lindsay helped us find the right vehicle to suit our
Lindsay helped us find the right vehicle to suit our budget. We are so thrilled with our (new to us) 2021 Subaru Outback!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nicole was very knowledgeable and courteous.
Nicole was very knowledgeable and courteous. The visit was a very positive experience. Thank you very much!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant friendly and knowledgable staff made purchasing
Pleasant friendly and knowledgable staff made purchasing a certified preowned Subaru easy and stress free experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was very satisfied with my visit .
I was very satisfied with my visit .Everyone was very helpful, showing me pictures of the few problems with your car and giving me excellent advice which i took.Thanks everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nicole was great, pleasant, courteous, attentive.
Nicole was great, pleasant, courteous, attentive. New customer waiting area was very nice, 1,000% improvement over previous room.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worst scenario, $700, best $50.
Worst scenario, $700, best $50. I told Nicole there was no way I could afford that kind of cost right now, so she explained my options. Now, I know I’ll need to spend the $700 soon to maintain my vehicle, but they found out a tire could be patched and I have a little time on my other issue to save up! Good customer service happens, but great customer service is priceless! Thank you Nicole and West Herr Subaru for wonderful work caring so much about us defenseless customers. I’ve been taken advantage of before, but here you are treated with respect and honesty. I’ve had the same experience with their sales people too! Go Bills!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matthew Dipasquale is so kind & thoughtful.
Matthew Dipasquale is so kind & thoughtful. He listened to what I had to say and took my feedback to find what was right for me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase