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Van Bortel Chevrolet

(237 reviews)

Reviews

(237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Bortel Chevrolet from DealerRater.

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Thanks to Matt for an extremely painless sales

Thanks to Matt for an extremely painless sales transaction. Done through text like I asked/needed and didn't try all the usual sales tactics. Answered any and all questions quickly, accurately and with documentation. When we arrived, the car was ready to go, five minutes of signatures, a tour of all the corvettes and we were on our way. This is how deals should be done. Totally recommend, will be back for the next one.

Thanks to Matt for an extremely painless sales

Thanks to Matt for an extremely painless sales transaction. Done through text like I asked/needed and didn't try all the usual sales tactics. Answered any and all questions quickly, accurately and with documentation. When we arrived, the car was ready to go, five minutes of signatures, a tour of all the corvettes and we were on our way. This is how deals should be done. Totally recommend, will be back for the next one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much, Brad, for your wonderful review! We're thrilled to hear about your painless sales experience with Matt at Van Bortel Chevrolet Inc. It’s great to know that we could meet your needs through quick communication and a smooth transaction. We look forward to welcoming you back for your next vehicle! Enjoy your new car! Regards, The Van Bortel Chevrolet Team

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The entire staff at Van Bortel Chevrolet makes me feel

The entire staff at Van Bortel Chevrolet makes me feel welcome. From the service writers, to the techs, to the parts department, to the front desk, everyone is GREAT and the service is performed with care. I sincerely love Van Bortel Chevrolet. My Blazer will now become a customer of Van Bortel Chevrolet replacing the dealership I bought it from in late 2019. My Corvette is also serviced by Van Bortel Chevrolet, this is best place to bring for your automobile. Steve

The entire staff at Van Bortel Chevrolet makes me feel

The entire staff at Van Bortel Chevrolet makes me feel welcome. From the service writers, to the techs, to the parts department, to the front desk, everyone is GREAT and the service is performed with care. I sincerely love Van Bortel Chevrolet. My Blazer will now become a customer of Van Bortel Chevrolet replacing the dealership I bought it from in late 2019. My Corvette is also serviced by Van Bortel Chevrolet, this is best place to bring for your automobile. Steve

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Stephen! We truly appreciate your kind words about the entire team at Van Bortel Chevrolet Inc. We’re thrilled to hear that you feel welcome and that both your Blazer and Corvette are receiving the care they deserve. It’s our goal to provide excellent service, and it means a lot to us that you’ve chosen us as your dealership. We look forward to seeing you again soon and are always here for any of your automotive needs! Regards, The Van Bortel Chevrolet Team

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The staff at Van Bortel Chevrolet are outstanding, Jim

The staff at Van Bortel Chevrolet are outstanding, Jim Bruni and Dave Johnson were outstanding to work with. I'm extremely happy I chose this dealership ⭐⭐⭐⭐⭐

The staff at Van Bortel Chevrolet are outstanding, Jim

The staff at Van Bortel Chevrolet are outstanding, Jim Bruni and Dave Johnson were outstanding to work with. I'm extremely happy I chose this dealership ⭐⭐⭐⭐⭐

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Joe! We're thrilled to hear that you had an outstanding experience with Jim and Dave at Van Bortel Chevrolet Inc. Your satisfaction is our priority, and we're glad you chose us. We look forward to serving you again in the future! Regards, The Van Bortel Chevrolet Team

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I bought a used 95 Firebird from them and had the

I bought a used 95 Firebird from them and had the standard used car warranty. The AC didn't work within a couple of weeks after I purchased it. The AC and components were not covered under their used car warranty but they fixed it with a new compressor and a few other parts and did not charge me!! Before I picked the car up they also put on 4 new tires and new brakes on all 4 wheels. Great customer service!

I bought a used 95 Firebird from them and had the

I bought a used 95 Firebird from them and had the standard used car warranty. The AC didn't work within a couple of weeks after I purchased it. The AC and components were not covered under their used car warranty but they fixed it with a new compressor and a few other parts and did not charge me!! Before I picked the car up they also put on 4 new tires and new brakes on all 4 wheels. Great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Tom, for your fantastic review! We're thrilled to hear that you had a positive experience with your 95 Firebird at Van Bortel Chevrolet Inc. It’s great to know that we could assist you with the AC issue and ensure your vehicle was in top condition with new tires and brakes. Your satisfaction is our priority, and we appreciate your kind words about our customer service. We look forward to seeing you again in the future! Regards, The Van Bortel Chevrolet Team

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NEVER AN ISSUE!

NEVER AN ISSUE! Always GREAT PEOPLE !! Greatest experience I have EVER HAD !! NO ONE HAS BEEN BETTER !!!

NEVER AN ISSUE!

NEVER AN ISSUE! Always GREAT PEOPLE !! Greatest experience I have EVER HAD !! NO ONE HAS BEEN BETTER !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us at Van Bortel Chevrolet Inc. Our team strives to provide excellent service, and it means a lot to us to know we’ve succeeded with you. We look forward to seeing you again soon! Regards, The Van Bortel Chevrolet Team

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Quick, complete service.

Quick, complete service. Excellent folks from mechanics to office personnel. Comfortable and welcoming waiting area.

Quick, complete service.

Quick, complete service. Excellent folks from mechanics to office personnel. Comfortable and welcoming waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Fionnuala, for your wonderful review! We’re thrilled to hear you had a quick and complete service experience at Van Bortel Chevrolet Inc. Our team works hard to create a comfortable atmosphere, and it’s great to know you felt welcomed during your visit. We look forward to seeing you again soon! Regards, The Van Bortel Chevrolet Team

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Order/Purchase of New Z51 Corvette

After two years on the order list and thru a GM strike Van Bortel stuck to their promise to deliver my 3LT Z51 Corvette at MSRP. Matt Fagenbaum my salesman was with me thru the wait list process. I wanted to get the new Ripetide Blue color and Matt showed me the color last spring. He kept me informed as we went thru the process and informed me of many opportunities on other new vettes that came up. But I still waited for the new Blue. When it came in my wife and I went to see it. It was great. only the mirror color was not what the GM tool showed. Matt and team reached out to repaint the mirrors and that was wonderful of them. They provide quality and personnel service. Feels like a corvette family.

Order/Purchase of New Z51 Corvette

After two years on the order list and thru a GM strike Van Bortel stuck to their promise to deliver my 3LT Z51 Corvette at MSRP. Matt Fagenbaum my salesman was with me thru the wait list process. I wanted to get the new Ripetide Blue color and Matt showed me the color last spring. He kept me informed as we went thru the process and informed me of many opportunities on other new vettes that came up. But I still waited for the new Blue. When it came in my wife and I went to see it. It was great. only the mirror color was not what the GM tool showed. Matt and team reached out to repaint the mirrors and that was wonderful of them. They provide quality and personnel service. Feels like a corvette family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Patrick, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, The Van Bortel Chevrolet Team

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Corvette customer

Corvette knowledge is lacking limited technical input. Most responses are ?I guess so? Wish Glen are here to answer, support and suggest. He was very capable and immersed in Corvettes

Corvette customer

Corvette knowledge is lacking limited technical input. Most responses are ?I guess so? Wish Glen are here to answer, support and suggest. He was very capable and immersed in Corvettes

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Regards, The Van Bortel Chevrolet Team

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2023 Corvette

Matt and John were very knowledgeable. I really enjoyed the entire experience. I will definitely return for future purchases.

2023 Corvette

Matt and John were very knowledgeable. I really enjoyed the entire experience. I will definitely return for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review, WILLIAM BROWN. We're glad to hear that you found the process of buying your 2023 Chevrolet Corvette from us to be enjoyable. We look forward to working with you again! Regards, The Van Bortel Chevrolet Team

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great place to service your car

as always a great place to service you car. I would not service my corvette any where but here. They are fair and know hat they are doing. I travel 60 miles just to go here.

great place to service your car

as always a great place to service you car. I would not service my corvette any where but here. They are fair and know hat they are doing. I travel 60 miles just to go here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review and for traveling to Van Bortel Chevrolet Inc from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Regards, The Van Bortel Chevrolet Team

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