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Willowbrook Ford Kia

(1,297 reviews)
Visit Willowbrook Ford Kia
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–9:00pm
Tuesday 9:00am–8:00pm 7:00am–9:00pm
Wednesday 9:00am–8:00pm 7:00am–9:00pm
Thursday 9:00am–8:00pm 7:00am–9:00pm
Friday 9:00am–8:00pm 7:00am–4:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award
New (855) 216-7295 (855) 216-7295
Used (855) 222-6365 (855) 222-6365
Service (888) 791-9659 (888) 791-9659

Inventory

See all 526 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2012.
WELCOME TO Willowbrook Ford - A Willowbrook Illinois Dealership

Willowbrook Ford in Illinois has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our massive inventory online request more information about vehicles from one of our Ford trained sales professionals set up a test drive with a sales associate or inquire about financing!

Willowbrook Ford car dealer on Rt. 83 in Illinois is one of the top Chicago Ford dealers and Chicagoland Ford dealers.
When Others Won't, Willowbrook Will!

Service center

Phone number (888) 791-9659

Service hours

Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–4:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Reviews

(1,297 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Willowbrook Ford Kia from DealerRater.

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I recently bought a new car from Willowbrook Kia and I can not imagine having a more rewarding car buying experience. I didn't expect much from the sales team, but boy was I surprised. John Petro was an absolute encyclopedia of car knowledge and attentive to my wants to a fault. Even more surprising, he did not try to sale me a much more expensive car, even tho I was clearly interested in it. If you want to find the best car deal tailored for you, I would suggest looking up John, even if you are not interested in buying a Kia!

I recently bought a new car from Willowbrook Kia and I can not imagine having a more rewarding car buying experience. I didn't expect much from the sales team, but boy was I surprised. John Petro was an absolute encyclopedia of car knowledge and attentive to my wants to a fault. Even more surprising, he did not try to sale me a much more expensive car, even tho I was clearly interested in it. If you want to find the best car deal tailored for you, I would suggest looking up John, even if you are not interested in buying a Kia!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bob, we’re happy that John made your experience so rewarding and honest. We hope you love your new car. Thank you for choosing Willowbrook Kia!

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Everyone is very nice and helpful. From buying a car and having it serviced. Awesome

Everyone is very nice and helpful. From buying a car and having it serviced. Awesome

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Dragan is the 5 stars of the dealership. Super helpful, friendly and zero pressure. Provides options and lets you decide. Felt like I was empowered to make a good decision for myself. Dragan is who to go to if you go there! The financial guy of course tries to pressure you into spending extra money on nothing. Make sure to slow down and ask questions.

Dragan is the 5 stars of the dealership. Super helpful, friendly and zero pressure. Provides options and lets you decide. Felt like I was empowered to make a good decision for myself. Dragan is who to go to if you go there! The financial guy of course tries to pressure you into spending extra money on nothing. Make sure to slow down and ask questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Willowbrook Kia and for sharing your experience working with Dragan! He will appreciate your feedback. We will also share this with our finance team, as we always want to make sure our guests are fully informed and confident before proceeding. Take care!

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Diana in the service department always does a nice job of keeping you in the loop on service. Dealership is comfortable to wait, and if you walk a short distance there are restaurants close by as well; including a good place called Stats. Work is done well by technicians. Highly recommend the service department at Willowbrook Ford.

Diana in the service department always does a nice job of keeping you in the loop on service. Dealership is comfortable to wait, and if you walk a short distance there are restaurants close by as well; including a good place called Stats. Work is done well by technicians. Highly recommend the service department at Willowbrook Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, we're delighted to hear that Diana and our service team provided such a seamless experience! It's great to know you found our location convenient and comfortable too. Thank you for choosing Willowbrook Kia.

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Good communication from the Service Advisor. Work was done well and cleanliness was good. No problem getting service scheduled.

Good communication from the Service Advisor. Work was done well and cleanliness was good. No problem getting service scheduled.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear about your positive experience with our Service Team! Thank you for choosing Willowbrook Ford and for sharing your feedback with us. Safe travels!

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Service tech communication was great, arrived as promised, provided options and completed the work on time.

Service tech communication was great, arrived as promised, provided options and completed the work on time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the stellar review! We are so happy to hear our team delivered the service you needed in a timely manner. Your feedback is deeply appreciated by all of us at Willowbrook Ford.

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I recently purchased a new Kia Carnival from the dealership, and I couldn’t be happier with the entire experience. I especially want to thank Risto, who was absolutely fantastic throughout the whole process. Risto was professional, knowledgeable, patient, and genuinely helpful. He never made me feel pressured, took the time to answer all my questions, and made the entire car-buying process easy and enjoyable. I really appreciated his honesty and excellent customer service. It’s clear that Risto truly cares about his customers and takes pride in his work. I highly recommend asking for Risto if you’re looking for a new vehicle. He made my experience excellent from start to finish. Thank you, Risto, for helping me get my new Kia Carnival!

I recently purchased a new Kia Carnival from the dealership, and I couldn’t be happier with the entire experience. I especially want to thank Risto, who was absolutely fantastic throughout the whole process. Risto was professional, knowledgeable, patient, and genuinely helpful. He never made me feel pressured, took the time to answer all my questions, and made the entire car-buying process easy and enjoyable. I really appreciated his honesty and excellent customer service. It’s clear that Risto truly cares about his customers and takes pride in his work. I highly recommend asking for Risto if you’re looking for a new vehicle. He made my experience excellent from start to finish. Thank you, Risto, for helping me get my new Kia Carnival!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rustam, we love to hear that Risto made the buying process so smooth! Thank you for choosing Willowbrook Kia and for sharing your experience. Enjoy your new Kia Carnival!

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I had an after market Ford part installed on my 2025 expedition by Willowbrook Ford. Adolfo was my service rep and did a great job of pickup and dropoff at my home in a timely manner without any issues

I had an after market Ford part installed on my 2025 expedition by Willowbrook Ford. Adolfo was my service rep and did a great job of pickup and dropoff at my home in a timely manner without any issues

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John, thank you for choosing Willowbrook Kia for your service needs, and for recognizing Adolfo's efforts!

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My father and I recently purchased new vehicles from Willowbrook Ford, and we couldn’t have asked for a smoother experience from start to finish. We had the pleasure of working with Dave Wishart, and I cannot recommend him enough. Dave is incredibly easy to talk to, answered all of my questions, and was transparent throughout the entire process. He worked hard to put together a fair deal for both of us and never made us feel pressured. Dave has been in the car business for many years, and his knowledge, communication, and friendly, warm personality really made the entire vehicle-buying experience easy and enjoyable. I also want to recognize Alex, who was instrumental in helping us complete our new vehicle purchases. His assistance and attention to detail were greatly appreciated. If you’re in the market for a new vehicle, I highly recommend reaching out to Dave Wishart and the team at Willowbrook Ford. They made what can sometimes be a stressful process feel simple, straightforward, and enjoyable. Thank you, Dave and Alex, for taking such great care of my father and me!

My father and I recently purchased new vehicles from Willowbrook Ford, and we couldn’t have asked for a smoother experience from start to finish. We had the pleasure of working with Dave Wishart, and I cannot recommend him enough. Dave is incredibly easy to talk to, answered all of my questions, and was transparent throughout the entire process. He worked hard to put together a fair deal for both of us and never made us feel pressured. Dave has been in the car business for many years, and his knowledge, communication, and friendly, warm personality really made the entire vehicle-buying experience easy and enjoyable. I also want to recognize Alex, who was instrumental in helping us complete our new vehicle purchases. His assistance and attention to detail were greatly appreciated. If you’re in the market for a new vehicle, I highly recommend reaching out to Dave Wishart and the team at Willowbrook Ford. They made what can sometimes be a stressful process feel simple, straightforward, and enjoyable. Thank you, Dave and Alex, for taking such great care of my father and me!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Patrick, we're so glad you and your father had such a positive experience with Dave and Alex at Willowbrook Ford. Your recommendation means a lot, and we truly appreciate your business. Enjoy your new vehicles, and we look forward to serving you both in the future! Safe travels from all of us at Willowbrook Ford!

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Dave was great to deal with no high pressure sales. I told him I needed time to decide between two vehicles and would get back to him. I came back the next day and bought a 2024 Ford Edge. It was a breeze doing the paperwork and the financing . Dave took his time and explained the different features of the vehicle. There are several Ford dealerships closer to where I live but it’s worth the extra distance to go to Willowbrook Ford

Dave was great to deal with no high pressure sales. I told him I needed time to decide between two vehicles and would get back to him. I came back the next day and bought a 2024 Ford Edge. It was a breeze doing the paperwork and the financing . Dave took his time and explained the different features of the vehicle. There are several Ford dealerships closer to where I live but it’s worth the extra distance to go to Willowbrook Ford

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Bill, thank you so much for sharing your experience! Congrats on your 2024 Ford Edge; we’ll be sure to pass this along to Dave at Willowbrook Ford!

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