Reviews
We had a great experience at Willowbrook. Charles was extremely helpful. He even went out of his way to track down a spare key for us and get it mailed out so that we did not have to pay to get one made. It was a quick and smooth process.
We had a great experience at Willowbrook. Charles was extremely helpful. He even went out of his way to track down a spare key for us and get it mailed out so that we did not have to pay to get one made. It was a quick and smooth process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kayla, it's wonderful to hear that Charles went above and beyond to help you! We appreciate your business and hope to see you again at Willowbrook Kia. Take care!
Matt my service advisor was professional and kept me informed about the status of my vehicle I wold ask for him again he was excellent.
Matt my service advisor was professional and kept me informed about the status of my vehicle I wold ask for him again he was excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Cliff, thank you for sharing your fantastic feedback about Matt! We appreciate your business and look forward to helping you again at Willowbrook Ford. Safe travels!
Went to Willowbrook Ford Kia on Saturday 5/16 and worked with Brian (Binder). He was an absolute pleasure to work with!
Went to Willowbrook Ford Kia on Saturday 5/16 and worked with Brian (Binder). He was an absolute pleasure to work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Denise, we're glad Brian made your visit a pleasure at Willowbrook Ford Kia. See you next time! Safe travels!
Exceptional first time visit to Willowbrook Ford / Kia! Charles Ippolito treated me like family beginning with the first phone call, and ending with a firm handshake after closing on my new Kia K4. Extremely professional and caring staff was the icing on the cake. I made the right decision regarding company, sales agent, and product.
Exceptional first time visit to Willowbrook Ford / Kia! Charles Ippolito treated me like family beginning with the first phone call, and ending with a firm handshake after closing on my new Kia K4. Extremely professional and caring staff was the icing on the cake. I made the right decision regarding company, sales agent, and product.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kathleen, we're really grateful for your feedback about our team and your experience with Charles! Thank you for choosing Willowbrook Kia, congratulations on the new Kia K4!
Anthony was very patient and understanding especially with a person like me, very picky. The moment I walked into Willowbrook KIA I got good vibes. Especially after visiting several dealerships. I highly recommend Anthony he knows his product and the customer’s needs.
Anthony was very patient and understanding especially with a person like me, very picky. The moment I walked into Willowbrook KIA I got good vibes. Especially after visiting several dealerships. I highly recommend Anthony he knows his product and the customer’s needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ron, we love hearing how helpful Anthony was during your visit! Thanks for choosing and recommending Willowbrook Kia. We hope to see you again down the road!
My sales person, Brian, made the whole sales process easy and fast. And the price offered was comparable to other nearby dealerships. Very happy with the personalized follow ups too!
My sales person, Brian, made the whole sales process easy and fast. And the price offered was comparable to other nearby dealerships. Very happy with the personalized follow ups too!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tom, we love to hear Brian made the process so seamless! Thanks for choosing Willowbrook Kia and for sharing your feedback. Safe travels ahead!
Everything was clean quick & the worker Niko was very detailed when telling me about the service my car needed
Everything was clean quick & the worker Niko was very detailed when telling me about the service my car needed
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hearing about your experience with Niko made our day! Thank you for choosing Willowbrook Ford and for sharing your support online, Bailey.
As usual excellent service from Matt Hull. Always keeps me well informed about my vehicle in terms I understand.
As usual excellent service from Matt Hull. Always keeps me well informed about my vehicle in terms I understand.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review of Matt's helpful and thorough service! We truly appreciate your feedback and we look forward to seeing you next time at Willowbrook Ford!
Very efficient my gentleman was excellent very polite helpful I always bring my car to Willowbrook to be checked out
Very efficient my gentleman was excellent very polite helpful I always bring my car to Willowbrook to be checked out
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We love to see this feedback! Thank you for choosing Willowbrook Ford and for sharing your experience with our team. See you next time, Judy!
Chris did an excellent job in fixing my vehicle and everything he said he would do worked properly when I checked my Sub
Chris did an excellent job in fixing my vehicle and everything he said he would do worked properly when I checked my Sub
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jack, we are so grateful for your business and your feedback. Chris will appreciate the shoutout! Thank you for choosing Willowbrook Ford!