Bob Johnson Chevrolet - Rochester

I worked with Chris Codd at this dealership and he is one of the reasons I have returned to Bob Johnson. He works to find the right vehicle, explains everything, always available to answer any questions and made the whole process very easy.

Bought a used certified Bolt. was listed (same Vin) on Cars.com at a lower price and then cost more at the dealer. Dealer said they were not responsible for what others list it as. Water under the bridge, car is running fine.

My husband brought my car in for inspection. Everyone was courteous and polite! The waiting room was clean. He said he was in and out in 30 minutes!

Didn't fix my battery drain issue, broke my cell phone charger and puddle light and never told me about either one (very dishonest)!!! My Truck has 13 codes stored in the computer, I currently have the extended warranty never offered to fix those issues under warranty (which might have fixed my battery drain problem). Just a terrible overall experience. I schedule a pickup with my service advisor to have the shuttle come pick me up, they never came. I had to find another to pickup my vehicle. Really there should be people fired for this treatment. Very dishonest people.

Very good service provided . Thanks very much comfort weating room and the staff very polite

I requested an “EZ” online trade-in appraisal 4 separate times. Not once was I contacted after the message said “A Manager from our used car team will be reaching out to you shortly”. I ended up going elsewhere to purchase my next vehicle as clearly there was no interest in my trade-in. Some communication would have been appreciated though.

Beware! Friendly staff in person, but deceptive and predatory. Mirna pulled a fast one on me with giving information and I feel tricked and paid more than I thought I was paying. Multiple reassurances to my questions turned out to be absolutely not the case.

The whole team was amazing at this dealership. I buy from alot of dealers but this one by far has been the best. Nicholas Kobel was amazing and I highly reccomend him as your sales person. Additionally, the finance team went above and beyond to get my approval which was very challenging. However, this team as a whole got it done and me out the door.

Chris Codd is an absolutely amazing salesman to work with! He listens to what his customers need and works hard to match them with the perfect vehicle. He has helped my husband and I out three different times now, and when the time comes he'll be the first person I contact for a fourth vehicle. He makes the buying process as simple and seamless as possible. He is truly a remarkable salesman!

I went for a repair and ended up looking at a possible new car. I decided to put the new car off for a few months, but was treated great the entire time.