Skip to main content

Bob Johnson Chevrolet - Rochester

(3,473 reviews)
Visit Bob Johnson Chevrolet - Rochester
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
Used (877) 401-7548 (877) 401-7548
Service (866) 804-9923 (866) 804-9923

Inventory

See all 291 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since December 2024.
Bob Johnson Chevrolet is the place to get a new or used car truck or SUV. With over 1300 vehicles available we have the largest inventory in Rochester NY. We pride ourselves on never losing a sale over price and it is pushing us toward the #1 Chevrolet Dealership in the Nation!
It's a better place to buy a car!

Service center

Phone number (866) 804-9923

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(3,473 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Johnson Chevrolet - Rochester from DealerRater.

Want to share your experience with this dealership?

Write a review

The whole team was amazing at this dealership.

The whole team was amazing at this dealership. I buy from alot of dealers but this one by far has been the best. Nicholas Kobel was amazing and I highly reccomend him as your sales person. Additionally, the finance team went above and beyond to get my approval which was very challenging. However, this team as a whole got it done and me out the door.

The whole team was amazing at this dealership.

The whole team was amazing at this dealership. I buy from alot of dealers but this one by far has been the best. Nicholas Kobel was amazing and I highly reccomend him as your sales person. Additionally, the finance team went above and beyond to get my approval which was very challenging. However, this team as a whole got it done and me out the door.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Chris Codd is an absolutely amazing salesman to work

Chris Codd is an absolutely amazing salesman to work with! He listens to what his customers need and works hard to match them with the perfect vehicle. He has helped my husband and I out three different times now, and when the time comes he'll be the first person I contact for a fourth vehicle. He makes the buying process as simple and seamless as possible. He is truly a remarkable salesman!

Chris Codd is an absolutely amazing salesman to work

Chris Codd is an absolutely amazing salesman to work with! He listens to what his customers need and works hard to match them with the perfect vehicle. He has helped my husband and I out three different times now, and when the time comes he'll be the first person I contact for a fourth vehicle. He makes the buying process as simple and seamless as possible. He is truly a remarkable salesman!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

I went for a repair and ended up looking at a possible

I went for a repair and ended up looking at a possible new car. I decided to put the new car off for a few months, but was treated great the entire time.

I went for a repair and ended up looking at a possible

I went for a repair and ended up looking at a possible new car. I decided to put the new car off for a few months, but was treated great the entire time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

⭐⭐⭐⭐⭐ The Easiest Car Leasing Experience Ever!

⭐⭐⭐⭐⭐ The Easiest Car Leasing Experience Ever! I just leased a new Chevy Blazer from Bob Johnson Chevrolet, and I cannot recommend Ralph highly enough! If you’re looking for a stress-free way to get into a new vehicle, Ralph is your guy. We handled the entire process—start to finish—exclusively via phone and email. I never had to deal with the typical back-and-forth or "dealership headaches." Why you should work with Ralph: • Efficiency: He was incredibly responsive and respected my time. • Convenience: Doing everything remotely made this the most pleasant car "shopping" trip I’ve ever had. • Transparency: No surprises, no hidden fees, just straightforward communication. I am absolutely loving my new Blazer. If you want a seamless experience without the stress, go see Ralph at Bob Johnson Chevy!

⭐⭐⭐⭐⭐ The Easiest Car Leasing Experience Ever!

⭐⭐⭐⭐⭐ The Easiest Car Leasing Experience Ever! I just leased a new Chevy Blazer from Bob Johnson Chevrolet, and I cannot recommend Ralph highly enough! If you’re looking for a stress-free way to get into a new vehicle, Ralph is your guy. We handled the entire process—start to finish—exclusively via phone and email. I never had to deal with the typical back-and-forth or "dealership headaches." Why you should work with Ralph: • Efficiency: He was incredibly responsive and respected my time. • Convenience: Doing everything remotely made this the most pleasant car "shopping" trip I’ve ever had. • Transparency: No surprises, no hidden fees, just straightforward communication. I am absolutely loving my new Blazer. If you want a seamless experience without the stress, go see Ralph at Bob Johnson Chevy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Great leasing experience.

Great leasing experience. All questions answered, great customer service. Go see Anne Lakis and let her sell or lease you a vehicle. Overall, very satisfied with this dealership.

Great leasing experience.

Great leasing experience. All questions answered, great customer service. Go see Anne Lakis and let her sell or lease you a vehicle. Overall, very satisfied with this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Excellent customer service ,my salesman went above and

Excellent customer service ,my salesman went above and beyond to help me . George Sarkis the absolutes best

Excellent customer service ,my salesman went above and

Excellent customer service ,my salesman went above and beyond to help me . George Sarkis the absolutes best

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Very pleased with service.

Very pleased with service. Friendly people. Provided a loaner because had to wait for parts. Had service work done on my equinox. Need a loaner and was provided with a nice car. Service was great. Thank you.

Very pleased with service.

Very pleased with service. Friendly people. Provided a loaner because had to wait for parts. Had service work done on my equinox. Need a loaner and was provided with a nice car. Service was great. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Scheduled a NYS inspection, technician advised due to

Scheduled a NYS inspection, technician advised due to service light being on I needed a separate inspection and repair. Paid $3500 for the repair but was not advised I needed to drive and then return to complete the inspection. Called 4 separate days and left 3 voicemails before I reached a technician to inform me of information I should have received at the time of service. No apology for the miscommunication; they offered only to relay my frustrations to the original tech. I do not trust this business with my car any longer.

Scheduled a NYS inspection, technician advised due to

Scheduled a NYS inspection, technician advised due to service light being on I needed a separate inspection and repair. Paid $3500 for the repair but was not advised I needed to drive and then return to complete the inspection. Called 4 separate days and left 3 voicemails before I reached a technician to inform me of information I should have received at the time of service. No apology for the miscommunication; they offered only to relay my frustrations to the original tech. I do not trust this business with my car any longer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Somewhat rushed because I was there late in day.

Somewhat rushed because I was there late in day. So i do understand that. I bought an EV for the first time and there is a huge learning curve. I didn't have any apps downloaded to obtain a charge and it was very anxiety provoking to find chargers and which apps to use when it was obvious I'm not the most technical person around at my age.

Somewhat rushed because I was there late in day.

Somewhat rushed because I was there late in day. So i do understand that. I bought an EV for the first time and there is a huge learning curve. I didn't have any apps downloaded to obtain a charge and it was very anxiety provoking to find chargers and which apps to use when it was obvious I'm not the most technical person around at my age.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I've leased several vehicles from Bob Johnson through the

I've leased several vehicles from Bob Johnson through the years. Everyone is very knowledgeable and helpful. Ted made my experience easy. I was able to drive my new Trailblazer home that same day. Thank you!!!

I've leased several vehicles from Bob Johnson through the

I've leased several vehicles from Bob Johnson through the years. Everyone is very knowledgeable and helpful. Ted made my experience easy. I was able to drive my new Trailblazer home that same day. Thank you!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
See all 3473 reviews