Reviews
My confidence in BMW has grown over the years working
My confidence in BMW has grown over the years working with Alex in service. Incredible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I highly recommend you schedule your service with Alex
I highly recommend you schedule your service with Alex Flinn. Excellent writer that gives you a BMW experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I’m including the entire service department as well.
I’m including the entire service department as well. Alex Flinn and staff are incredible and really know how to treat their customers. It’s luxury service at its finest.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
I recently started bringing my car to Bill Jacob’s BMW.
I recently started bringing my car to Bill Jacob’s BMW. I like the flexibility of scheduling. My Advisor Alex Flinn is great and knows his stuff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Shivam, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
I always have a good experience and expectations when I
I always have a good experience and expectations when I work with Alex. His explanations of repairs are very detailed and genuine.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Toby, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
My relationship with Alex has grown over the years.
My relationship with Alex has grown over the years. I can always count on him to get back to me with updates and trust his recommendations.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Samantha, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Feel free to reach out to us if you need anything. Have a wonderful day.
Recently servicing my vehicle with Bill Jacob’s.
Recently servicing my vehicle with Bill Jacob’s. My advisor Alex Flinn made it very enjoyable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mark, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Coming over from Mercedes is a world of difference.
Coming over from Mercedes is a world of difference. The service consultant Alex Flinn brought a certain level of German Luxury service that I have not had in a while.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Matthew, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
Alex Flinn creates that BMW experience.
Alex Flinn creates that BMW experience. His excellent explanation of services and knowledge of the Brand is amazing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Julie, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Bill Jacobs BMW is my favorite Dealer.
Bill Jacobs BMW is my favorite Dealer. Friendly staff and my Advisor Alex Flinn is the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jennifer, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!