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Bill Jacobs BMW

(6,526 reviews)
Visit Bill Jacobs BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 14 awards
2026 state dealer award 2025 national dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 910-3804 (888) 910-3804
Used (888) 910-2554 (888) 910-2554
Service (888) 910-2819 (888) 910-2819

Reviews

(6,526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Jacobs BMW from DealerRater.

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Mike Alwin was my advisor, my car was fixed and back to

Mike Alwin was my advisor, my car was fixed and back to me same day, great service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Came I for my first service and my advisor Mike A was

Came I for my first service and my advisor Mike A was great to work with, very knowledgeable and had my car back to me within a couple hours

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thank you Mike A and the entire service team for the

Thank you Mike A and the entire service team for the exceptional work done on my vehicle each time in for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Joey and Shaun were super efficient, patient and

Joey and Shaun were super efficient, patient and professional while assisting us with my son’s first vehicle. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Appreciate that fast service , Mike Alwin was able to get

Appreciate that fast service , Mike Alwin was able to get me in and out in the time promised and appreciate the car wash.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jeffrey, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Thank you to Mike A for taking care of me during my last

Thank you to Mike A for taking care of me during my last service visit, very professional and job was done in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Servicing my BMW with Alex Flinn was a breeze.

Servicing my BMW with Alex Flinn was a breeze. No stress or anxiety. I love the quality service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tanya, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

I wanted to mention Alex in service.

I wanted to mention Alex in service. He makes the whole experience enjoyable and effortless.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Antonio, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

I want to give praise to Alex Flinn at Bill Jacob’s BMW.

I want to give praise to Alex Flinn at Bill Jacob’s BMW. Our family can always count on him and his reliability.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sarah, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Feel free to reach out to us if you need anything. Have a wonderful day.

Bill Jacobs BMW runs like a well-oiled machine, efficient

Bill Jacobs BMW runs like a well-oiled machine, efficient and well-communicated processes and service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Karin, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!