Reviews
Exactly what I thought BMW service would be.
Exactly what I thought BMW service would be. Alex was very professional and he showed me around and helped me gain knowledge of these cars.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alex Flinn always follows up with me and gives updates
Alex Flinn always follows up with me and gives updates throughout the day. He explains repairs very well so that I understand what is being replaced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I recently purchased a new BMW X5 fro Bill Jacobs BMW.
I recently purchased a new BMW X5 fro Bill Jacobs BMW. This is my second BMW purchase with the first being from another Chicago area dealer. This experience was very enjoyable from selection to delivery without any pressure. My client advisor was Russ Millard and I recommend him to anyone looking to purchase from Bill Jacobs BMW. Bill Jacobs also extends the factory drive train warranty at no additional cost to the purchaser.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
I recommend Alex Flinn when you schedule for service.
I recommend Alex Flinn when you schedule for service. He explains service and helps answer any questions you have.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
The overall experience working with Alex Flinn was A+
The overall experience working with Alex Flinn was A+ service. The drop off and pickup process was flawless.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Absolutely incredible service.
Absolutely incredible service. Alex Flinn created the best experience and made me fall in love with BMW all over again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Cheryl, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.
It was a very professional setting.
It was a very professional setting. The gentleman I worked with was Alex Flinn. I was given great service throughout the visit.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Susan, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.
It was an easy process bring my vehicle into service.
It was an easy process bring my vehicle into service. Alex brings a level of attention and detail that exploits the great service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Werner, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I’ve been to many dealerships before and can honestly say
I’ve been to many dealerships before and can honestly say this is my favorite. The service foreman and Alex Flinn explain everything very well when reviewing my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Thank you Alex Flinn for the great service.
Thank you Alex Flinn for the great service. It was my first time at the dealership and you made me believe that BMW service is the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!