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Bill Jacobs BMW

(6,587 reviews)
Visit Bill Jacobs BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 14 awards
2026 state dealer award 2025 national dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 910-3804 (888) 910-3804
Used (888) 910-2554 (888) 910-2554
Service (888) 910-2819 (888) 910-2819

Reviews

(6,587 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Jacobs BMW from DealerRater.

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Inspection and warranty replacement for a flat tire on my

Inspection and warranty replacement for a flat tire on my X5 was facilitated quickly after contacting Service Advisor Jeff Hulsebus at Bill Jacobs BMW. Jeff is always accommodating, knowledgeable and customer focused.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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From first email to first foot in the door until

From first email to first foot in the door until handshake leaving, it was a pleasant experience. I worked with Michael F who stayed in contact (not pushy) and was able to get the deal done. The facility is beautiful, and easy to get to. Both the sales manager and GM reached out asking if there was anything on their end that they could do, when I had to leave due to family obligations. I did purchase from here and would do so again without hesistation. Thank you team.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Based on my experience at Bill Jacobs BMW five stars

Based on my experience at Bill Jacobs BMW five stars hands-down Jacob and team took care of all my needs and got me in and out in a fashionable time

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I am very pleased with Jacob Murrar and the Bmw staff

I am very pleased with Jacob Murrar and the Bmw staff when servicing my vehicle

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service at Bill Jacobs BMW is always outstanding.

Service at Bill Jacobs BMW is always outstanding. My Service Rep Jacob explained to me all my needs and showed me exactly what my car needs

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My first service visit to Bill Jacobs and I was surprised

My first service visit to Bill Jacobs and I was surprised by the quality of service provided during my visit, my advisor Mike A was knowledgeable and explained how the service process works when I come in.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bill Jacobs BMW is the best around, from my sales person

Bill Jacobs BMW is the best around, from my sales person Bill Earnest and my service advisor Mike Alwin, two of the best around .

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Had a last minute emergency with my tire, was able to get

Had a last minute emergency with my tire, was able to get in and taken care of by Mike A, they identified my issue but also pointed out my other tires needed attention immediately, I was taken care of quickly and done in a couple hours.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Bill Jacobs BMW is great, the service provided each visit

Bill Jacobs BMW is great, the service provided each visit is the best, Mike Alwin is great to work with , takes the time to understand what I need to be done .

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Curry, thank you so much for your positive comments about BMW Service Center! If you have any further questions, please don't hesitate to reach out!

Mike A was outstanding to work with, understood my

Mike A was outstanding to work with, understood my concerns and went above and beyond to make sure my vehicle was fixed .

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Deborah, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!