Reviews
I LOVE Bill Jacobs!
I LOVE Bill Jacobs! I've been in the market for a new car for 18 months, and Bill Earnest was so helpful. He sent periodic emails with options for me. Once I decided to pull the trigger, the process was seamless. This is the 8th car I've purchased from Bill Jacobs, and having moved to Florida 5 years ago, I had to come back to Bill Jacobs for the purchase. Bill Earnest was great to work with, sending periodic emails of options for me, until he found the perfect vehicle. They are honest, trustworthy, and give you the best deal they can. I'm sad I can't have all my service performed at Bill Jacobs because Jeff Hulsubus is great!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I just bought a new X2 after 18 months of searching for
I just bought a new X2 after 18 months of searching for the right car for me. Bill Earnest at Bill Jacobs was great! He periodically sent emails with options of cars, and once I decided, the process was seamless. it was a long distance purchase since I moved out of state (Florida) 5 years ago, but have always trusted Bill Jacobs. This is the 8th car I've purchased from them. I'm just bummed I live out of state and won't be able to use Bill Jacobs (Jeff Hulsubus) for my service needs.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Bill Jacobs BMW and the service team are great, Mike A in
Bill Jacobs BMW and the service team are great, Mike A in service was outstanding to work with, understood my concerns and was able to make sure they were taken care of.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a great experience purchasing my BMW X1 from Bill
I had a great experience purchasing my BMW X1 from Bill Jacobs BMW. From the beginning, the process was smooth, professional, and straightforward. Russ was excellent to work with—he was knowledgeable, patient, responsive, and never made me feel pressured. He took the time to answer all of my questions, made sure I understood the vehicle, the CPO warranty, and everything involved in the purchase, and worked to make the entire process as easy as possible. What I appreciated most was the transparency and communication throughout the deal. Everything we discussed was handled professionally, and when I came in to finalize the purchase, there were no surprises. Russ made sure I was comfortable with everything before driving away. I absolutely love my BMW X1 and couldn’t be happier with the purchase. I would definitely recommend Bill Jacobs BMW, and especially Russ, to anyone looking for a BMW. Thank you for making the experience such a positive one!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!
I have been working with Mike Alwin and Bill Jacobs for
I have been working with Mike Alwin and Bill Jacobs for years, Mike has provided excellent service for me over the years and the reason I keep coming back.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!
Mike A is the best , I know I can depend on Mike to make
Mike A is the best , I know I can depend on Mike to make sure my car is taken care of each service visit
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Mike A is the best , I know my concerns will always be
Mike A is the best , I know my concerns will always be taken care of when Mike is handling my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Mike A and the service team have been a pleasure to work
Mike A and the service team have been a pleasure to work with , kept me informed on everything going on with my car during the process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Graham, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.
Great visit at Bill Jacobs, Mike A my advisor was able to
Great visit at Bill Jacobs, Mike A my advisor was able to address all my concerns, the attention to detail was mush appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mike Alwin was my advisor, my car was fixed and back to
Mike Alwin was my advisor, my car was fixed and back to me same day, great service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Phillip, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!