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Bill Jacobs BMW

(6,603 reviews)
Visit Bill Jacobs BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 14 awards
2026 state dealer award 2025 national dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 910-3804 (888) 910-3804
Used (888) 910-2554 (888) 910-2554
Service (888) 910-2819 (888) 910-2819

Reviews

(6,603 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Jacobs BMW from DealerRater.

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Bought my third BMW from Bill Jacobs BMW.

Bought my third BMW from Bill Jacobs BMW. Stressless experience dealing with professions from sales to education on the technicalities of the car. Follow up service has also been performed at a high level. Customers are obviously valued there.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I service my older BMW with 159k miles.

I service my older BMW with 159k miles. Alex Flinn reviews the inspection thoroughly and lets his customers know what is most important to take care of first.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very easy service process at Bill Jacob’s BMW.

Very easy service process at Bill Jacob’s BMW. Alex Flinn allowed easy scheduling and flexibility of scheduling.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My confidence in BMW has grown over the years working

My confidence in BMW has grown over the years working with Alex in service. Incredible.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Anita, thank you so much for your positive comments about Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

I highly recommend you schedule your service with Alex

I highly recommend you schedule your service with Alex Flinn. Excellent writer that gives you a BMW experience.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Frederick, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

I’m including the entire service department as well.

I’m including the entire service department as well. Alex Flinn and staff are incredible and really know how to treat their customers. It’s luxury service at its finest.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

I recently started bringing my car to Bill Jacob’s BMW.

I recently started bringing my car to Bill Jacob’s BMW. I like the flexibility of scheduling. My Advisor Alex Flinn is great and knows his stuff.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Shivam, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

I always have a good experience and expectations when I

I always have a good experience and expectations when I work with Alex. His explanations of repairs are very detailed and genuine.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Toby, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

My relationship with Alex has grown over the years.

My relationship with Alex has grown over the years. I can always count on him to get back to me with updates and trust his recommendations.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Samantha, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Feel free to reach out to us if you need anything. Have a wonderful day.

Recently servicing my vehicle with Bill Jacob’s.

Recently servicing my vehicle with Bill Jacob’s. My advisor Alex Flinn made it very enjoyable.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mark, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.