Reviews
Inspection and warranty replacement for a flat tire on my
Inspection and warranty replacement for a flat tire on my X5 was facilitated quickly after contacting Service Advisor Jeff Hulsebus at Bill Jacobs BMW. Jeff is always accommodating, knowledgeable and customer focused.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
From first email to first foot in the door until
From first email to first foot in the door until handshake leaving, it was a pleasant experience. I worked with Michael F who stayed in contact (not pushy) and was able to get the deal done. The facility is beautiful, and easy to get to. Both the sales manager and GM reached out asking if there was anything on their end that they could do, when I had to leave due to family obligations. I did purchase from here and would do so again without hesistation. Thank you team.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Based on my experience at Bill Jacobs BMW five stars
Based on my experience at Bill Jacobs BMW five stars hands-down Jacob and team took care of all my needs and got me in and out in a fashionable time
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I am very pleased with Jacob Murrar and the Bmw staff
I am very pleased with Jacob Murrar and the Bmw staff when servicing my vehicle
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service at Bill Jacobs BMW is always outstanding.
Service at Bill Jacobs BMW is always outstanding. My Service Rep Jacob explained to me all my needs and showed me exactly what my car needs
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My first service visit to Bill Jacobs and I was surprised
My first service visit to Bill Jacobs and I was surprised by the quality of service provided during my visit, my advisor Mike A was knowledgeable and explained how the service process works when I come in.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bill Jacobs BMW is the best around, from my sales person
Bill Jacobs BMW is the best around, from my sales person Bill Earnest and my service advisor Mike Alwin, two of the best around .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Had a last minute emergency with my tire, was able to get
Had a last minute emergency with my tire, was able to get in and taken care of by Mike A, they identified my issue but also pointed out my other tires needed attention immediately, I was taken care of quickly and done in a couple hours.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bill Jacobs BMW is great, the service provided each visit
Bill Jacobs BMW is great, the service provided each visit is the best, Mike Alwin is great to work with , takes the time to understand what I need to be done .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Curry, thank you so much for your positive comments about BMW Service Center! If you have any further questions, please don't hesitate to reach out!
Mike A was outstanding to work with, understood my
Mike A was outstanding to work with, understood my concerns and went above and beyond to make sure my vehicle was fixed .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Deborah, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!