Reviews
Jacob was spectacular as usual with his communication and
Jacob was spectacular as usual with his communication and throughout the process! So was the rest of the chin
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jacob was very courteous and providing me good options
Jacob was very courteous and providing me good options for the service and showing me my way around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This is a very reliable and professional dealership and
This is a very reliable and professional dealership and service department. Jacob always does an outstanding job servicing my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alex always follows up in a timely manner.
Alex always follows up in a timely manner. Detailed estimates, appropriate times of completion, and update on services for next visit.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great car service.
Great car service. Alex Flinn makes it an enjoyable experience with no hassle and ease of service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall great experience.
Overall great experience. Alex made my service visit easy and quick. I would recommend him to friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Christopher, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you have any further questions, please give us a call. We're always happy to help!
Alex Flinn was very informative and gave my wife very
Alex Flinn was very informative and gave my wife very good service. He made the whole experience unforgettable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tony, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Incredible service staff.
Incredible service staff. I was greeted immediately and Alex Flinn guided me through the process. Exceptional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Elizabeth, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!
It was a pleasure to work with Alex Flinn.
It was a pleasure to work with Alex Flinn. My advice would be to contact Alex for any of your BMW needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jessica, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
⭐⭐⭐⭐⭐ I can't thank the team at Bill Jacobs BMW
⭐⭐⭐⭐⭐ I can't thank the team at Bill Jacobs BMW enough. I test drove the car, knew right away it was the one, and left the dealership without signing anything that day. From there, I negotiated the entire deal over the phone with Mark and Gigi — no need to sit around a dealership for hours. When I came back in to sign, I was in and out within 90 minutes. A huge thank you to Mark Graffagna, Mike Alder, Gigi Demirovski, and Sofia Marinopoulos for going above and beyond to get me into my new car. Each of them brought their own expertise and care to the process, and together they turned what's usually a long, tedious day into one that was smooth, easy, and honestly kind of enjoyable. The price I got was amazing, and the car itself has exceeded every expectation I had. If you're in the market for a BMW, do yourself a favor and call Mark at (630) 718-2847. Turns out the Ultimate Driving Machine comes with an ultimate buying experience, too. — Brian Messer
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Trish, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW