Reviews
Coming over from Mercedes is a world of difference.
Coming over from Mercedes is a world of difference. The service consultant Alex Flinn brought a certain level of German Luxury service that I have not had in a while.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alex Flinn creates that BMW experience.
Alex Flinn creates that BMW experience. His excellent explanation of services and knowledge of the Brand is amazing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bill Jacobs BMW is my favorite Dealer.
Bill Jacobs BMW is my favorite Dealer. Friendly staff and my Advisor Alex Flinn is the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I appreciated Alex Flinn’s level of service.
I appreciated Alex Flinn’s level of service. He was very professional and created that positive vibe.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The service is spot on.
The service is spot on...timely, efficient, careful. And the attention from Jeff Hulsebus about what was needed and the condition of my car was great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Natasha, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I’m so excited to have purchased my first BMW.
I’m so excited to have purchased my first BMW. The service working with Alex Flinn is incredible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donna, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.
Inspection and warranty replacement for a flat tire on my
Inspection and warranty replacement for a flat tire on my X5 was facilitated quickly after contacting Service Advisor Jeff Hulsebus at Bill Jacobs BMW. Jeff is always accommodating, knowledgeable and customer focused.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Melvin, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
From first email to first foot in the door until
From first email to first foot in the door until handshake leaving, it was a pleasant experience. I worked with Michael F who stayed in contact (not pushy) and was able to get the deal done. The facility is beautiful, and easy to get to. Both the sales manager and GM reached out asking if there was anything on their end that they could do, when I had to leave due to family obligations. I did purchase from here and would do so again without hesistation. Thank you team.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Nick, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.
Based on my experience at Bill Jacobs BMW five stars
Based on my experience at Bill Jacobs BMW five stars hands-down Jacob and team took care of all my needs and got me in and out in a fashionable time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Rodger, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.
I am very pleased with Jacob Murrar and the Bmw staff
I am very pleased with Jacob Murrar and the Bmw staff when servicing my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Anna, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.