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Bill Jacobs BMW

(6,522 reviews)
Visit Bill Jacobs BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 14 awards
2026 state dealer award 2025 national dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 910-3804 (888) 910-3804
Used (888) 910-2554 (888) 910-2554
Service (888) 910-2819 (888) 910-2819

Reviews

(6,522 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Jacobs BMW from DealerRater.

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Appreciate that fast service , Mike Alwin was able to get

Appreciate that fast service , Mike Alwin was able to get me in and out in the time promised and appreciate the car wash.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thank you to Mike A for taking care of me during my last

Thank you to Mike A for taking care of me during my last service visit, very professional and job was done in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Servicing my BMW with Alex Flinn was a breeze.

Servicing my BMW with Alex Flinn was a breeze. No stress or anxiety. I love the quality service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I wanted to mention Alex in service.

I wanted to mention Alex in service. He makes the whole experience enjoyable and effortless.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Antonio, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

I want to give praise to Alex Flinn at Bill Jacob’s BMW.

I want to give praise to Alex Flinn at Bill Jacob’s BMW. Our family can always count on him and his reliability.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sarah, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Feel free to reach out to us if you need anything. Have a wonderful day.

Bill Jacobs BMW runs like a well-oiled machine, efficient

Bill Jacobs BMW runs like a well-oiled machine, efficient and well-communicated processes and service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Karin, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Alex Flinn provides great service to all his customers.

Alex Flinn provides great service to all his customers. This is why I purchase from luxury brands.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Terry, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

Service was a significant part of buying another BMW.

Service was a significant part of buying another BMW. My writer Alex Flinn is top notch.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Sharon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Alex Flinn was a big part of my purchase.

Alex Flinn was a big part of my purchase. His level of service and convenience is unmatched.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

Courteous, no pressure, attentive, extended drivetrain

Courteous, no pressure, attentive, extended drivetrain warranty for free and knowledgeable staff to help set up the initial settings. Great new car buying experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.