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Bill Jacobs BMW

(6,531 reviews)
Visit Bill Jacobs BMW
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 14 awards
2026 state dealer award 2025 national dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 910-3804 (888) 910-3804
Used (888) 910-2554 (888) 910-2554
Service (888) 910-2819 (888) 910-2819

Reviews

(6,531 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Jacobs BMW from DealerRater.

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I have been working with Mike Alwin and Bill Jacobs for

I have been working with Mike Alwin and Bill Jacobs for years, Mike has provided excellent service for me over the years and the reason I keep coming back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mike A is the best , I know I can depend on Mike to make

Mike A is the best , I know I can depend on Mike to make sure my car is taken care of each service visit

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Mike A is the best , I know my concerns will always be

Mike A is the best , I know my concerns will always be taken care of when Mike is handling my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Mike A and the service team have been a pleasure to work

Mike A and the service team have been a pleasure to work with , kept me informed on everything going on with my car during the process

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Graham, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

Great visit at Bill Jacobs, Mike A my advisor was able to

Great visit at Bill Jacobs, Mike A my advisor was able to address all my concerns, the attention to detail was mush appreciated.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mike Alwin was my advisor, my car was fixed and back to

Mike Alwin was my advisor, my car was fixed and back to me same day, great service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Phillip, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Came I for my first service and my advisor Mike A was

Came I for my first service and my advisor Mike A was great to work with, very knowledgeable and had my car back to me within a couple hours

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Phillip, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Thank you Mike A and the entire service team for the

Thank you Mike A and the entire service team for the exceptional work done on my vehicle each time in for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Joey and Shaun were super efficient, patient and

Joey and Shaun were super efficient, patient and professional while assisting us with my son’s first vehicle. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sandra, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Feel free to reach out to us if you need anything. Have a wonderful day.

Appreciate that fast service , Mike Alwin was able to get

Appreciate that fast service , Mike Alwin was able to get me in and out in the time promised and appreciate the car wash.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jeffrey, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.