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Casey Chevrolet

(1,297 reviews)
Visit Casey Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday 9:00am–5:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (757) 269-3155 (757) 269-3155
Used (757) 269-3190 (757) 269-3190
Service (757) 269-3141 (757) 269-3141

Reviews

(1,297 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Casey Chevrolet from DealerRater.

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Casey employees treated me with courtesy and efficiency

Casey employees treated me with courtesy and efficiency when I had my car inspected during October. .Thanks to all of you at Casey Chevrolet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Would not recommend didn’t put lugs back on car is not

Would not recommend didn’t put lugs back on car is not fixed and paid a arm and a leg

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Consistently have issues when bringing vehicle in for

Consistently have issues when bringing vehicle in for maintenance, and when I bought the vehicle the service wasn't great either.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hello Josh, I know we spoke yesterday. I've addressed your concerns with our team. Thanks for your feedback. Greg Leatherman

David was amazing customer service and treated me very

David was amazing customer service and treated me very well I always love coming to Casey Chevrolet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

They destroyed one of my tires.

They destroyed one of my tires. I went in for routine oil change and tire rotation and by the time I got home my front right was completely flat and I was ridding the rim. I will never take my car to this dealership again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience.

Timely service with great customer friendly staff.

Timely service with great customer friendly staff. I would recommend Casey for getting your car serviced even if you didn’t purchase it there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!

The new manager of the used car sales is off the chart

The new manager of the used car sales is off the chart awesome. Helped me out with all phases of my purchase. His personality will make us a long time customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Corey was great!

Corey was great! He clearly explained the issues and my options to ensure I made an informed decision...Thanks Corey!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Casey Chevrolet. We hope to see you soon!

Service department has been great to work with.

Service department has been great to work with. Shout out to David for great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience!

Great overall experience today at Casey Chevrolet.

Great overall experience today at Casey Chevrolet. Took car in for maintenance due based on mileage. Corey was an exceptional advisor, as he reviewed all maintenance needs and answered all questions I had. A professional and mannerly young man. Wait time for work done in garage was timely (what was estimated), and I was able to use my GM Rewards to save money on total bill. Thanks to all at Casey!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

We appreciate your positive review about your recent experience with us!