Spitzer Acura

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Spitzer Acura Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2017

At Spitzer, we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need;

...

our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus, we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today.

"Our World Revolves Around You!"

Service

Tire Rotation

$29.95 and up*

Oil, Filter Change

$39.95 and up*

Battery Service

$39.95 and up*

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
51 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 10, 2019

    On Oct 5, 2019 I purchased my vehicle. Neil Campbell was my salesman who was very welcoming, professional, and worked with me to make my purchase a pleasant... experience. I look forward to any future contact with Spitzer and Neil and i will recommend Spitzer to friends and family.

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gloria, Congratulations on your new Jeep Renegade! We are thrilled that we had the opportunity to work with you, and that Neil could provide you with ...such a remarkable overall experience! We are so excited for you to enjoy your new vehicle, and we hope to see you again when the time comes for your first service!

  • 5.0 out of 5
    October 4, 2019

    My experience with Spitzer was extremely positive. Everyone who I dealt with was professional and responsive to my needs. In particular Chris Griesmer,... my salesman, provided outstanding customer service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 15, 2018

    I found a one owner 2008 RL at Spitzer to replace my 2008 that was totaled. This was the best dealer experience I have ever had. Jeremy Benson was fantastic,... - the dealership treated me as though I was buying a $60,000 RLX Hybrid. Benita in finance was especially helpful, having changed my mind at the last minute about a service contract. Could not have asked for a better experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 29, 2019

    I bought a used 2016 Acura TLX from Spitzer. It was a very stress free buying experience and I got a great deal on a like new car. I had looked around... online and their prices were very competitive. I typically hate buying cars, but Jeremy and the rest of the staff were awesome from start to finish, and even followed up to make sure everything was perfect with the the car. This was our second purchase from them in the last couple years, and they will be my go to dealership going forward.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 26, 2019

    I got a lot of work done on my car here in the past. I started to notice that my car was low on oil, a lot. I came up clear from Morgantown, WV for multiple... oil consumption tests. Each time they assured me that there was nothing wrong with my car and they would continue to poor oil into it, call me out and tell me that nothing was wrong with my car. From this point on, I checked it weekly and would pour more oil into it. Let me add in, these problems were all occurring right at the end of the warranty. Time went on, and I still went back and got my oil changed, timing belt changed, filters replaced, etc. I got a warranty extension in the mail recently, and it was for engines that were burning oil. I decided to not go back to Spitzer for this oil consumption test but went to Baierl Acura instead. They changed my oil, to start to the test and identified numerous problems with my valves and exhaust. These are all things that Spitzer would have seen when they changed my timing belt. None of these were ever told to me by Spitzer. Instead, they assured me that there was nothing wrong with my car. These are all problems that would have been fixed under my warranty. It will cost me thousands to fix all the damage. I brought this to the attention of corporate and was told that there is nothing that can be done. I will never buy another Acura in my life. These people are weasels. They have had several mechanics in the past 10 years. There is no stability in this dealership.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We are sorry and sympathetic to your problems, however, we have researched this scenario and cannot match it with any customer we have. We also contac...ted the other dealership mentioned and they don't have any recollection either. As there is no name, we cannot research it further. If you would like to discuss it with us we can be reached at 724-941-9800.

  • 1.0 out of 5
    April 25, 2019

    Be careful dealing with Spitzer Acura. After I made an offer, one of their salesmen, Chris, said that the absolute lowest he could go was $600 higher than... what I had offered. I said thank you then we both could move on from this vehicle. Less than 5 minutes after hanging up the phone, he called me back saying that he just spoke with his manager and that he would be able to accept my offer. He took my credit card number down as a deposit because he needed it to "hold the vehicle" and "take it down from their website." Meanwhile, the vehicle was never removed from any 3rd party website (including Cars.com) nor their own website. Chris was off the next day, so the finance manager sent the numbers to Bank of America, who was handling my loan. He sent the original quote, which of course was $600 higher. When Chris returned on Saturday morning, he said this in fact was the correct amount. Total bait and switch. I even have an email from Chris and their finance department with the numbers we had agreed upon. He then tried to claim that he didn't know about Florida taxes, yet throughout all of our discussions he reminded me how he lived in Florida for many years and works with out of state customers all the time. His cell phone number is even a Florida area code. Needless to say, I will be steering all of my friends and family in the Pittsburgh area clear of Spitzer Acura. Their response on here was inaccurate. When we agreed upon the price, it was actually 4 cents higher than my offer so Chris and I laughed over that. Neither of us could have been more clear on that phone call that the "final, out the door price" is what we had agreed upon. Research was even (supposedly?) done that day to look into the intricacies of handling this out of state transaction. I only hope that they act in a more straightforward and honest manner when dealing in person. Perhaps they do. Yes, my refund was returned to me promptly and I thanked them for that. Again, they may be very nice and more straightforward in person, but be careful if dealing strictly over the phone. Best of luck in your search.

    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    November 28, 2017

    It was a real pleasure dealing with Neil. Never pressured us at anytime.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 3, 2015

    I want to thank Jeremy Benson for his patience and professionalism especially dealing with my lack of technology. He took the time to explain the different... features and technology on my new TLX. I was impressed with his communication skill and hands-on explanation. I left the dealership extremely happy that I final understood all the features of my new car. Thank you Jeremy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the positive feedback Nancy and congratulations on your new TLX! We're happy to hear our staff helped make your visit so positive and appre...ciate you giving Spitzer Acura a chance to serve you!

  • 5.0 out of 5
    April 21, 2015

    Neil, We love the TSX wagon!!!!! The whole process with your dealership was overwhelmingly positive---we will definitely be repeat customers!! Best, Liz

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Liz, thanks for the great feedback. We're so happy to hear that you are so satisfied with your new TSX wagon. Thank you for choosing Spitzer Acura.

  • 4.0 out of 5
    March 16, 2015

    I was very pleased with there service! Everyone was very helpful and informative. There was no pressure to bu anything at all they were very nice and I... felt very comfortable there I appreciate very much there service and I would have no problem returning there again for another service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review. We're so glad you had such a great no pressure buying experience. Thank you for choosing Spitzer Acura.

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