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Hall Chrysler Dodge Jeep Ram Virginia Beach

(276 reviews)
2024 state dealer award
View 3 awards
2024 state dealer award
2024 consumer dealer award 2019 consumer dealer award

Reviews

(276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hall Chrysler Dodge Jeep Ram Virginia Beach from DealerRater.

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Great customer service

Great service! Terrance was very friendly and personable! Highly recommend coming here for all your service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Greetings Jennifer! Thank you for stopping by Hall Chrysler, Dodge, Jeep and RAM Virginia Beach. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

Terrance is always the best

Terrance always keeps me updated on what's going on and is such a positive spirit. Working with him is very pleasurable and makes the repair process easier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the positive feedback Keasha! It was our pleasure servicing your vehicle, and we would be happy to help with any future vehicle needs. We encourage you to ?Like? us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Hall CDJR Virginia Beach would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

Customer service

Terrrence was very helpful and informative. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Antekia. We are glad to hear that you were happy with Terrence service - that kind of feedback can go a long way. Hall CDJR Virginia Beach appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Hall CDJR Virginia Beach.

Great customer service! !!!:

I purchased my vehicle from this location and is always satisfied with the service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Good afternoon Antekia! Hall Chrysler, Dodge, Jeep and RAM Virginia Beach would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ?Like? us on Facebook so you may catch our in-store specials. Thank you Aktekia, and be sure to visit us soon!

Fast customer service

Terrance was very helpful in getting my oil change done in a timely fashion. He was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Good morning Addie! Thank you so much for your kind comments. Hall CDJR Virginia Beach is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Addie for the highly praised review.

Great Customer Service

Kept me very informed while I waited for service to be completed. Had unexpected nails in 2 tires. They went on to fix the problem and had me on my way as fast as they could.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Good morning! Thank you so much for your kind comments. Hall CDJR Virginia Beach is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again [Reviewer?s name] for the highly praised review.

Customer service

Terrance was a wonderful helpful service advisor. I look forward to meeting him here again. Also, Jamie went above and beyond for me, too. 5 star service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Good afternoon! Hall CDJR Virginia Beach would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ?Like? us on Facebook so you may catch our in-store specials. Thank you Lauren, and be sure to visit us soon!

Car repair

Greg was amazing! Extremely pleasant,helpful,knowledgeable,addresses my concerns and more. Great news knowing he will be my guy for future car repairs. I will always be a loyal customer to Hall due to his services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Good afternoon Nadia! Thank you so much for your kind comments. Hall Chrysler, Dodge, Jeep and RAM Virginia Beach is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Nadia for the highly praised review.

Customer Service

Terrence was amazing! He was very attentive,helpful,honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Nadia for taking the time to review us! Hall CDJR Virginia Beach strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company?s success. Thank you again for the wonderful feedback Nadia.

Customer service

Terrance is friendly, courteous, as a sense of humor and very helpful. I would definitely recommend his service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Good afternoon Laverne! Thank you so much for your kind comments. Hall CDJR Virginia Beach is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Laverne for the highly praised review.