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Hall Chrysler Dodge Jeep Ram Virginia Beach

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (275 reviews)
2024 state dealer award
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2024 state dealer award
2024 consumer dealer award 2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (275 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hall Chrysler Dodge Jeep Ram Virginia Beach from DealerRater.

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Great service!

It's never fun when something happens to your vehicle and you think it's going to cost a fortune. Terrence in the shop was very helpful, super friendly, and had no problem when I asked a ton of questions. Definitely recommend for great and friendly service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Good morning Nick! Thank you so much for your kind comments. Hall Chrysler Dodge Jeep Ram Virginia Beach is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Nick for the highly praised review.

Great experience!

Worked with Chuck Jordan and DJ the sales manager. They made my experience with hall excellent. I wasn't able to get the vehicle I originally planned on getting, but they worked their butts off to find me another vehicle that was perfect for me. Drove off with a 2013 Jeep Patriot and I am in LOVE with it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Good morning Deondra Langron. Hall Chrysler Dodge Jeep Ram Virginia Beach is delighted to hear that your car buying experience was a memorable one! We are also pleased that Chuck Jordan and DJ were able to assist you with your new Jeep purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Deondra for the highly praised review.

New Truck

I came looking for the perfect truck and found it. Joe helped me from start to finish and made the process easy. No pressure. No stress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Stephanie Doyon

We had our Jeep Wrangler in for service this morning and the service received was outstanding. The team members were all very helpful and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Good afternoon! Thank you so much for your kind comments. Hall Chrysler Dodge Jeep Ram Virginia Beach is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

Stephanie Doyon

We had our Jeep Wrangler in for service this morning and the service we received was outstanding. All of the team members and staff were very courteous and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Good afternoon! Thank you so much for your kind comments. Hall Chrysler Dodge Jeep Ram Virginia Beach is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

Don't change your own oil, it voids your warranty

I bought my new Journey in 2012. It had a 5 year warranty on it. Never once I have used it. My oil pump went out. Had it towed 1.5 hours away to a Dodge dealler here in California over 8 days ago, after trying to get it in for over a week. They called today saying that if I don't show proof of oil changes for the last 5 years that the warranty will not cover it. First year I did pay to have the oil changed in Honolulu only because my husband was deployed. Last 4 years he has done it himself. So they are making is pay for it, oh and my warranty is up on the 25th. No way can I afford this, and they are so very rude. Never go with Dodge again

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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poor customer service.

Tried for 3 Days to get them to send a picture of a vehicle online a thousand emails and calls no photos would not recommend the dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Easy experience

Told them what i was looking for and after a short time got exactly what I wanted. Gave me a good value on my trade-in. Martin Hanley our sales guy was excellent and easy to work with. Check him out when you are looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fabulous Customer Service!

Thank you so much Hall Chrysler for a great experience! Eric was our salesman and made sure we were happy from start to finish. Everyone was very nice and we appreciated the wonderful customer service we received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great All Around Experience!!

This was by far the Greatest buying experience!! Martin (my sales rep) was phenomenal. There was no pressure and he knew exactly what I wanted in a Jeep and found me the perfect one! He took the time to go over all the details of a new Jeep after the purchase and helped me with understanding all the features of it. The financing staff, management and all other employees were just as friendly and helpful!! Highly recommend Hall Chrysler/Jeep of Va Beach to everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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