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Rohrich Lexus

(196 reviews)
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
New (412) 743-0284 (412) 743-0284
Used (412) 743-0287 (412) 743-0287
Service (412) 743-0289 (412) 743-0289

About our dealership

This seller has been on Cars.com since December 2025.
Rohrich Lexus was founded in 1988.
Rohrich Lexus - Experience Amazing

Reviews

(196 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rohrich Lexus from DealerRater.

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I have worked with Rohrich Lexus for years.

I have worked with Rohrich Lexus for years. This was my first visit to the new location in Canonsburg. It’s a beautiful facility and I was taken care of quickly in the service department.

I have worked with Rohrich Lexus for years.

I have worked with Rohrich Lexus for years. This was my first visit to the new location in Canonsburg. It’s a beautiful facility and I was taken care of quickly in the service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your continued trust in Rohrich Lexus, and for sharing your first experience at our new facility in Canonsburg. We appreciate your business and look forward to welcoming you back in the future. Safe travels!

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Many new car dealerships now in place Washington Rd .

Many new car dealerships now in place Washington Rd .Visited most only one stood out from the rest . Professionalism ,honesty and courtesy.Rohrich Lexus you earned my business. Thank you.

Many new car dealerships now in place Washington Rd .

Many new car dealerships now in place Washington Rd .Visited most only one stood out from the rest . Professionalism ,honesty and courtesy.Rohrich Lexus you earned my business. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your wonderful feedback! We are so proud to have you as a customer, and we hope you enjoy your new car! -Rohrich Lexus

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I was well taken care of.

I was well taken care of. My service advisor went far and beyond. Great service as always. I think Guy was my service advisor. Excellent job.

I was well taken care of.

I was well taken care of. My service advisor went far and beyond. Great service as always. I think Guy was my service advisor. Excellent job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi John, thank you for the fantastic review! We’re glad you were well taken care of by our team. We will be sure to pass along these kind words to Guy as well. See you next time at Rohrich Lexus!

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Lex the salesperson was most helpful.

Lex the salesperson was most helpful. The financial gentleman I dealt with was great. The first financial person Betty, that I met was, in my opinion, quite condescending towards me. I would not have gone through with the purchase if I had to deal with her to sign the paperwork. Sales manager Paul was also very helpful.

Lex the salesperson was most helpful.

Lex the salesperson was most helpful. The financial gentleman I dealt with was great. The first financial person Betty, that I met was, in my opinion, quite condescending towards me. I would not have gone through with the purchase if I had to deal with her to sign the paperwork. Sales manager Paul was also very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback, Elizabeth. While we're glad to hear our sales and finance teams, especially Lex and Paul, were helpful, we’re sorry for your initial experience with Betty. We will address this internally. We appreciate your business at Rohrich Lexus and wish you safe travels ahead!

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John from service was excellent.

John from service was excellent. He made my entire process smooth and seamless. I’ve owned multiple Lexus’ for 30 years now and I couldn’t have appreciated his level of professionalism more. Thank You for making my service experience a great one!

John from service was excellent.

John from service was excellent. He made my entire process smooth and seamless. I’ve owned multiple Lexus’ for 30 years now and I couldn’t have appreciated his level of professionalism more. Thank You for making my service experience a great one!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gina, your feedback made our day! John will be thrilled to hear how much you appreciated his help. Thank you for choosing Rohrich Lexus and for being a part of our family for the past 30 years!

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Dealing with Shawn and the entire team at Rohrich Lexus

Dealing with Shawn and the entire team at Rohrich Lexus was a pleasant and satisfying buying experience. My husband and I were just starting our new car shopping and Rohrich was our first stop. Needless to say, it was also our last. We are new to the Lexus family and it was certainly a smooth and wonderful buying experience. I dare say that I will be a life long Lexus owner now! From the moment you enter the showroom, the esthetics and high end environment is beautiful. Everyone was friendly and helpful. Exceptional quality service and salesmanship!! Go buy that Lexus from Rohrich!!!!

Dealing with Shawn and the entire team at Rohrich Lexus

Dealing with Shawn and the entire team at Rohrich Lexus was a pleasant and satisfying buying experience. My husband and I were just starting our new car shopping and Rohrich was our first stop. Needless to say, it was also our last. We are new to the Lexus family and it was certainly a smooth and wonderful buying experience. I dare say that I will be a life long Lexus owner now! From the moment you enter the showroom, the esthetics and high end environment is beautiful. Everyone was friendly and helpful. Exceptional quality service and salesmanship!! Go buy that Lexus from Rohrich!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jennifer and Richard, congratulations on your new Lexus! We are so glad Shawn and the team made your experience five-star from start to finish. Welcome to the Lexus family and thank you for choosing Rohrich Lexus!

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This is the second time I’ve purchased a car from Lexus.

This is the second time I’ve purchased a car from Lexus. Zach was incredibly patient, and made the entire process feel easy and stress-free. There were no high-pressure sales tactics. I would highly recommend this dealership—especially Zach!

This is the second time I’ve purchased a car from Lexus.

This is the second time I’ve purchased a car from Lexus. Zach was incredibly patient, and made the entire process feel easy and stress-free. There were no high-pressure sales tactics. I would highly recommend this dealership—especially Zach!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ceilia, thank you for your repeat business and for recommending Zach so highly! We are thrilled to hear you had a stress-free experience at Rohrich Lexus. Enjoy your new car!

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Process was very easy, very straightforward.

Process was very easy, very straightforward. Would recommend Rohrich Lexus dealership to friends and family. L. B.

Process was very easy, very straightforward.

Process was very easy, very straightforward. Would recommend Rohrich Lexus dealership to friends and family. L. B.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for recommending us! We are glad to hear our process was seamless and we hope to see you again at Rohrich Lexus. Safe travels!

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The Service Center is terrific.

The Service Center is terrific. As first time client, Cheyenne provided excellent customer service. She asked the right questions, explained the necessary repairs and was professional from start to finish! I’m glad to have them in the community! Thank you!

The Service Center is terrific.

The Service Center is terrific. As first time client, Cheyenne provided excellent customer service. She asked the right questions, explained the necessary repairs and was professional from start to finish! I’m glad to have them in the community! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Anne, thank you for sharing your fantastic feedback about Cheyenne and our service center team! We truly appreciate your business and we look forward to welcoming you back to Rohrich Lexus in the future! Safe travels!

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I called to schedule a 15,000 mile check up 9n my 2024

I called to schedule a 15,000 mile check up 9n my 2024 Lexus 350RX. I was able to get in within just a few days. When I dropped my car off, everyone was very friendly and helpful. It wasn’t long before Guy called & said my car was ready. Overall, it was a great experience & everyone was very knowledgeable!!

I called to schedule a 15,000 mile check up 9n my 2024

I called to schedule a 15,000 mile check up 9n my 2024 Lexus 350RX. I was able to get in within just a few days. When I dropped my car off, everyone was very friendly and helpful. It wasn’t long before Guy called & said my car was ready. Overall, it was a great experience & everyone was very knowledgeable!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Erin, thank you for sharing your positive experience with our team at Rohrich Lexus! We appreciate your business and we look forward to seeing you again next time. Safe travels!

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