Rohrich Lexus

I purchased my car from this dealership, and a free oil change is available as long as I own the car. The salesperson who I bought it from made it a point to stop and talk. He is sincerely a wonderful person. The service department personnel also performed some basic checks along with the oil change which made me very happy. This dealership treats its customers better than most places. I have no problems recommending them to anyone looking to purchase a new or used car. By the way I bought a BMW Z4 from them, I hate buying a car. It has always been a headache dealing with sales personnel. Throughout the process I was not hassled or pressured, by far the best car buying experience.

I had an oil change set up for that day and ended up going to the wrong dealership. This dealership found a way and squeezed me in even if they didn’t have to. Changed my whole day and probably my life. So grateful and the building and cafe where I got to wait while they changed my oil was gorgeous!!!!

Always a pleasant experience and every one is so friendly. I love the concierge that is offered.

Service advisor went over the 15K miles service and car was serviced in promised time limit

The Lexus dealership in Canonsburg service department is great. Scheduling an appointment with a loan car was easy and they got me in for maintenance within a week. The communication from the service department during the day was excellent. They communicated clearly what needed done. I highly recommend maintaining your car with Lexus.

I have purchased my last 3 cars from Rohrich Lexus and I have left delighted each time. From sales to service, they take great care of their customers. Never any surprises from service. Everything explained and delivered with a friendly smile. Most recently Cheyenne was my service advisor and it was great. I was in and out in an hour. Keep up the great work!

Their free inspections always end up costing me thousands of dollars. When I asked to see what was replaced I was told the old piece was already thrown out. Prices there are always extremely high for everything. It may be time to move on after all these years. Sorry.

I've been going to Rohrich Lexus for about a year now since I bought my 22 Es300h just before they moved to this location in Canonsburg. The location itself is brand new and stunning, very clean and fancy, with a complimentary snack and beverages in the waiting area. I have always used the website to schedule service, which is very straightforward and easy to use. My service advisor, Greg, is always very helpful and friendly, and quick to notify me of additional service options that would be beneficial to do while I'm at the shop, as well as finding me when service is complete. Overall, the service experience is completely painless and pressure-free, which is a far-cry from some other dealers I have dealt with. Service is also fairly quick compared to my other experiences.

Had state inspection today and the staff was friendly and professional. The new location is great and The waiting area is accommodating.

I had a great experience with Rohrich Lexus for a recent brake job on my Lexus. The service team was professional, thorough, and easy to work with from start to finish. They explained what needed to be done, completed the work properly, and had the car feeling smooth and safe again. I also appreciated the overall customer service and the way they handled everything with care. It’s nice dealing with a dealership that makes the service process straightforward and gives you confidence that the job was done right. I’d definitely recommend Rohrich Lexus for service work.