Reviews
Brought my vehicle in for Inspection and Emissions.
Brought my vehicle in for Inspection and Emissions. It was done on on time as promised.
Brought my vehicle in for Inspection and Emissions.
Brought my vehicle in for Inspection and Emissions. It was done on on time as promised.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pamela, it was our pleasure to assist you. Thank you from all of us here at Rohrich Lexus!
Excellent service provide by Rudy and the staff.
Excellent service provide by Rudy and the staff. Very professional and answered all my questions. Awesome car buy experience thanks to Rudy.
Excellent service provide by Rudy and the staff.
Excellent service provide by Rudy and the staff. Very professional and answered all my questions. Awesome car buy experience thanks to Rudy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sheila, we're delighted to hear that Rudy and the team at Rohrich Lexus provided you with excellent service. Enjoy your new car!
⭐️⭐️⭐️⭐️⭐️ Incredible Experience at Lexus Dormont!
⭐️⭐️⭐️⭐️⭐️ Incredible Experience at Lexus Dormont! We were shopping for a hybrid and were lucky to be referred to Shawn. From the moment we walked in, he made us feel welcome and never pressured us. Shawn is knowledgeable, personable, and truly went above and beyond—letting us test drive several models before we chose our NX 350h. We love the car and couldn’t be happier. Thank you, Shawn!
⭐️⭐️⭐️⭐️⭐️ Incredible Experience at Lexus Dormont!
⭐️⭐️⭐️⭐️⭐️ Incredible Experience at Lexus Dormont! We were shopping for a hybrid and were lucky to be referred to Shawn. From the moment we walked in, he made us feel welcome and never pressured us. Shawn is knowledgeable, personable, and truly went above and beyond—letting us test drive several models before we chose our NX 350h. We love the car and couldn’t be happier. Thank you, Shawn!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your incredible experience at Rohrich Lexus! We're delighted to hear that Shawn provided such a welcoming and pressure-free environment while helping you find the perfect NX 350h. Enjoy your new hybrid, and we appreciate your kind words!
I purchased a Honda Pilot and had a great experience!
I purchased a Honda Pilot and had a great experience! Jordan was our salesman and he made the best experience fun and super easy! Highly recommend
I purchased a Honda Pilot and had a great experience!
I purchased a Honda Pilot and had a great experience! Jordan was our salesman and he made the best experience fun and super easy! Highly recommend
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rachel, we're delighted to hear that Jordan made your experience at Rohrich Lexus enjoyable and hassle-free. Thank you for the recommendation!
I have had a wonderful experience purchasing my RX 350
I have had a wonderful experience purchasing my RX 350 from Rohrich Lexus on West Liberty Avenue with Frank Sloan as my sales representative. All my questions were answered, if not immediately, there was a quick follow up, often including photos and videos. The purchasing process went smoothly and everyone there was friendly and attentive. When I arrived to pick up my RX, it was spotless. It’s a relief to find a dealership I can count on in the future.
I have had a wonderful experience purchasing my RX 350
I have had a wonderful experience purchasing my RX 350 from Rohrich Lexus on West Liberty Avenue with Frank Sloan as my sales representative. All my questions were answered, if not immediately, there was a quick follow up, often including photos and videos. The purchasing process went smoothly and everyone there was friendly and attentive. When I arrived to pick up my RX, it was spotless. It’s a relief to find a dealership I can count on in the future.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amy, we're delighted to hear that Frank and the team at Rohrich Lexus made your RX 350 purchase a seamless experience. Thank you for sharing such positive feedback, and we look forward to assisting you in the future!
Service department does a fantastic job!
Service department does a fantastic job! It is always nice to have a clean car to get into after having my Lexus serviced.
Service department does a fantastic job!
Service department does a fantastic job! It is always nice to have a clean car to get into after having my Lexus serviced.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, we're delighted to hear that our service department at Rohrich Lexus met your expectations and left you with a sparkling clean car! Thanks for sharing your experience.
Wonderful service in a fine, relaxing atmosphere.
Wonderful service in a fine, relaxing atmosphere. The car wash and interior vacuum is the mark of a classy dealership! My oil change was handled by advisor John Rullo with professionalism and courtesy.
Wonderful service in a fine, relaxing atmosphere.
Wonderful service in a fine, relaxing atmosphere. The car wash and interior vacuum is the mark of a classy dealership! My oil change was handled by advisor John Rullo with professionalism and courtesy.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, we're delighted to hear that you enjoyed the service and atmosphere at Rohrich Lexus. It's great to know John took such good care of your oil change! Thanks for sharing your experience with us.
Very pleased with the whole buying experience!
Very pleased with the whole buying experience! Cant wait to enjoy many years and miles with my new Lexus!
Very pleased with the whole buying experience!
Very pleased with the whole buying experience! Cant wait to enjoy many years and miles with my new Lexus!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you had a great buying experience with us at Rohrich Lexus! Enjoy every mile in your new Lexus, and thank you for choosing our team.
Just had my 2023 Lexus RX for service, great experience
Just had my 2023 Lexus RX for service, great experience as always, the service advisor Greg Bourke was helpful in explaining the entire service done on the vehicle. Keep up the good work!
Just had my 2023 Lexus RX for service, great experience
Just had my 2023 Lexus RX for service, great experience as always, the service advisor Greg Bourke was helpful in explaining the entire service done on the vehicle. Keep up the good work!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marcelo, we're delighted to hear that Greg and the Rohrich Lexus team provided you with a great service experience. Thank you for your kind words!
Very good communication and explanation.
Very good communication and explanation. Timely pickup and delivery of my car. Always appreciate good car wash. Highly recommend this dealership, Rohrich Lexus
Very good communication and explanation.
Very good communication and explanation. Timely pickup and delivery of my car. Always appreciate good car wash. Highly recommend this dealership, Rohrich Lexus
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hyoung, we're delighted to hear you had a great experience with us at Rohrich Lexus! Thank you for recommending our dealership and sharing your positive feedback. Safe travels until we see you next time!