Reviews
Dealing with the team at Bill Kay was a smooth and
Dealing with the team at Bill Kay was a smooth and painless experience. The team members were helpful and answered all questions promptly. Only thing is - I should have made a trip to Illinois and drove the car before I bought it. When it was delivered, I found a few mechanical issues I was not expecting. I'm sure it will tun out OK. When buying an antique or classic car, I would recommend making the trip and seeing the vehicle in person before buying.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Easy to deal with.
Easy to deal with. Friendly people, Service department and appointment process was a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice, friendly staff that made you feel welcome and
Nice, friendly staff that made you feel welcome and comfortable throughout the whole process. Would highly recommend this dealership if you are in the market.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Both Blake at the service desk and John, the tech who
Both Blake at the service desk and John, the tech who works on Corvettes, are top flight professionals. The items requiring service, both the routine originally scheduled and an unexpected item John found while performing the work, were done in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff at Bill Kay always is both courteous and
The staff at Bill Kay always is both courteous and efficient, taking time to address the needs of my vehicle and my own needs with clarity and care. Although I never see those who are doing the maintenance on my vehicle, I am always assured that they work with great knowledge, expertise, and respect for my time. I am grateful to have found Bill Kay Chevrolet, not only for the purchase of my car, but for its ongoing maintenance needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent transaction.
Excellent transaction. Roger, the salesman, was friendly. Car was close to expectations. Kept in good contact with us. May use them again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have been there several times, with two different
I have been there several times, with two different vehicles. They have given outstanding service, always on time, and completed the work promised. I have no reason to go elsewhere for vehicle serviced by Bill Kay. Blake was more than accommodating, he even had the car hand washed, after the service. The service technician did an excellent job. Highly recommended, with no reservations or hesitation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was completed quickly and communication was very
Service was completed quickly and communication was very thorough. I was provided regular updates on my vehicle and turn around time for my vehicle’s repair was faster than expected
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I I went for an air conditioning repair service, I love
I I went for an air conditioning repair service, I love how they serve, professional people, very good price for the service and very happy with the result.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Roger the salesman was relaxed and very very easy to buy
Roger the salesman was relaxed and very very easy to buy a car from. Everyone else was super nice and very polite and went the extra mile. I love the Corvette that I purchased!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car