Reviews
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service was excellent staff was very helpful and the were on time with the appointment
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Fusion
Returned my car for new front floor mats as part of a recall. I always enjoy our service manager, Darian's professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Service
Ford Edge, oil change. Staff was very nice. Was very comfortable while waiting for my car to be serviced.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
If and when I need another vehicle keystone ford will be my first stop nice very helpful people
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always helpful and goes the extra mile.
Appreciated the attempt to help with the map system.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
Everyone in your service dept. is always very cordial and accomadating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
You perform quality workmanship epexitiously. You are focused on customer satisfaction...and it is refreshing. Many businesses are all about "business" and not people. You are accommodating,courteous, and respectful. I am always addressed as "Mrs." I am pleased to have purchased my car from you.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Not all Car Dealerships are like Keystone Ford
The salesman (Sean) was very knowledgeable and helpful, and helped me in purchasing a vehicle that would suit my needs, within my budget ...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Labor/Wife
Everyone was very helpful ad honest up front Thanks,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Administrative Assistant
Frank Blood, at Keystone Ford Chambersburg, was very helpful and informative. The experience was wonderful. Never knew how easy it was to buy a car. I came in Monday, Columbus Day and I drove off with my 2013 Ford Focus on Saturday! I love my car!! Thank you very much, Frank!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase