Reviews
Write a reviewDonna Hutson
Everyone is always helpful and friendly. Prices are really great and the quality of service is fantastic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Donna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Have a great day!
Service performed on my car
Very friendly and prompt service. I was completed satisfied with the time it took to service my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Keystone Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Keystone Ford is my go to dealership
Randy Hess is always great to work with. He is knowledgeable about their inventory and Ford's vehicles. He works with you to find the vehicle that you want. I find it hard to go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I always buy from Keystone!!
I cannot give enough praise to this business. I have been buying my cars from them since 1999. They have always went above and beyond...I will never go to another dealer. Shout out to my number one Clayton.. Stacey in service and Frank in sales you all are amazing thank you for everything you do!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Great salesman and service at Keystone Ford
This was our second purchase at Keystone Ford. We were assisted by Jack Alexander who worked to get us an great deal - we were impressed by his patience in showing us all the electronics. We had our previous F-150 serviced there and the garage staff worked to get us through as efficiently as possible. We would definitely shop there again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels.
Carols Explorer
Totally professional and at the same time extreamly personal. Randy Hess takes the extra steep to make buying a vehicle a great experience without all the stress of a major purchase. He follows up months and years after the purchase to make sure you are 100 percent satisfied with your vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carol, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Keystone Ford. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. -- Thank you!
Warranty recall and bed plates installed
Great customer service and dealership. I live out of state and don?t mind driving 1/2 hour to have work completed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, thank you so much for your positive comments about Keystone Ford!
2020 Ford Fusion
I went in the day before and they gave me all the information I needed to make an informed decision. The process was simple and relatively quick and pain free. Overall it was about 45min from when I walked in to when I walked out with my 2020 Ford Fusion SE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chambersburg Quick Lane Service Center
The Quick Lane Service Center in Chambersburg, PA identified several service issues with my 10 year old Ford Fusion. They were able to correct all issues while I waited for the car. The waiting room was clean and customer friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fred, thank you for leaving such a great review and high star rating. We hope you continue to choose Keystone Ford for all your vehicle needs! Take care!
Keystone Ford
The service at Keystone Ford in Chambersburg is superb. I don't believe I have ever experienced such a pleasant experience at a dealer. From the day I walked through the door to purchase my vehicle and even most recently when I had to have my vehicle serviced; my experience has been nothing short of great. I highly recommend my friends and family to Keystone Ford. The staff there are very kind and helpful. I have only experienced a staff team that works to provide the best and that is what I have received since the first day I walked through the door. Keep up the great work Keystone Ford! Because of the service you provide I will purchase my cars from you in the future. I give you an A rating of excellence. Many Blessings to you all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Debra, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope you continue to choose Keystone Ford for all your vehicle needs! Take care!
