Reviews
Eric helped me with another car here and with my trade
Eric helped me with another car here and with my trade in. To say he is efficient, personable and hard working doesnt describe him enough. He made the deal happen at the numbers I was looking for in about an hour from start to finish. Great with communication and always responds when requested. Thanks Eric i will see you again in a few years for a new lease!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Eric provided you with such efficient and personable service at JM Lexus! It's great to know he made the process smooth and met your expectations. We look forward to assisting you again in a few years for your next lease!
Very efficient and direct.
Very efficient and direct. Does not oversell. Doesn’t play games like some other dealers going back-and-forth between a “salesman” and a sales manager. Everything done in one place. Would strongly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you appreciated the straightforward and efficient service at JM Lexus. Thank you for recommending us, and we look forward to assisting you again in the future!
Very pleased with the experience leasing a NX250 with
Very pleased with the experience leasing a NX250 with Eric R. at JM Lexus in Margate. Eric was always quick to respond, honest, and the opposite of pushy. He took attention and care to make my transaction as seamless as possible, as well as to ensure I understood how to operate my new vehicle. Would definitely shop with JM Lexus again and highly recommend, not to mention my NX250 is AMAZING!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sven, we're delighted to hear that Eric provided such a seamless leasing experience for you at JM Lexus. Enjoy your amazing NX250 and thank you for the recommendation!
I recently purchased a new car at JM Lexus, and once
I recently purchased a new car at JM Lexus, and once again, the experience was outstanding! I had the pleasure of working with Paul Mompremier and Steve McNeeley who were both fantastic - professional, knowledgeable, and genuinely focused on making the process as smooth as possible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniels, we're delighted to hear that Paul and Steve made your car-buying experience at JM Lexus outstanding! Thank you for choosing us again, and enjoy your new ride!
Really Appreciate my first Oil Service with Leo Cisneros.
Really Appreciate my first Oil Service with Leo Cisneros.. really great experience. Thank you. Very much. See you next time. This place is very nice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tbazelais, we're delighted to hear that Leo provided you with a great experience during your first oil service at JM Lexus. We look forward to seeing you next time!
We bought two cars and are overall happy with the
We bought two cars and are overall happy with the purchase. We shopped a competing dealership closer to us who would not order the cars for us without a substantial deposit, and JM Lexus did not require one. One the other hand, the price on one car was increased by $800 because, we were told, door lights had been added on at the port, even though we did not order them and had already agreed to a particular price. Also, the trade-in value of one of our cars was reduced by $1,000, even though we were told that the price was solid. We were also charged more than $300 for removing the wiring of a radar detector on one of our trade ins. Obviously no one likes last minute surprises of this nature, and we walked away feeling a little burned, but we will get over it. We also felt that the technology demonstration could have been less rushed. It's a lot to absorb all at once. Other than that, Paul was a pleasant guy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with JM Lexus. We're glad to hear that Paul was pleasant to work with and appreciate your feedback on the purchasing process, including areas where we can improve. Your insights are valuable as they help us enhance our service moving forward. If there's anything further you'd like to discuss, please feel free to reach out!
I had a great deal with Paul Mompremier.
I had a great deal with Paul Mompremier. Easy and very quick process for both buying a new car and closing on traid-in with my old lexus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Paul made your experience at JM Lexus smooth and efficient! Thank you for choosing us, and enjoy your new car!
I had the absolute pleasure of working with Jonathan
I had the absolute pleasure of working with Jonathan Wulkan at Lexus, and I cannot recommend him highly enough! From the moment I walked into the dealership, Jonathan made the entire process seamless, enjoyable, and truly exceptional. His professionalism, knowledge, and genuine care for his clients set him apart. He took the time to listen to exactly what I was looking for, answered all of my questions with patience and expertise, and ensured I found the perfect vehicle to fit my needs and lifestyle. If you’re looking for a top-notch sales professional who truly values customer service, look no further than Jonathan Wulkan at Lexus. I couldn’t be happier with my new car, and I owe it all to Jonathan’s incredible service and dedication. Thank you, Jonathan, for making this such a memorable experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jennifer, we're delighted to hear about your exceptional experience with Jonathan at JM Lexus! It's fantastic that he made the process seamless and enjoyable for you. Enjoy every moment in your new car!
I am on my 3rd car from JM lexus.
I am on my 3rd car from JM lexus. I love the F SPORT DESIGN package thats what i keep coming back for on-top of the excellent customer service. Dario & Robert have always been great to my boyfriend and I when it comes to getting us cars and checking up on us. Love JM 💖
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lisa, we're delighted to hear that Dario and Robert have consistently provided you with excellent service at JM Lexus. Thank you for your continued loyalty and love for the F SPORT DESIGN package! We look forward to assisting you again in the future.
Alicia took care of my car transaction.
Alicia took care of my car transaction. Very smooth and quick Alicia came to my home and delivered my new Es350.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Alicia made your car transaction smooth and convenient at JM Lexus! Enjoy the new ES350, and thank you for choosing us.
