Reviews
I had an outstanding pursuance experience with Saqib at
I had an outstanding pursuance experience with Saqib at JM Lexus! He found me a hard to source GX550 within a week of coming in, worked with me on my external financing that required a bunch of hoops that he took care of. Took time to explain everything, and even came in on his day off to finish my paper work since I was leaving town. Best car buying experience I have ever had, 2 hours in and out beginning to end when I came in to close. Thank you Saqib
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Demetrius, we're delighted to hear that Saqib provided you with such an exceptional experience at JM Lexus! It's fantastic that he went above and beyond to assist with your Lexus GX 550 purchase. Enjoy the new ride!
Outstanding Experience 10 out of 10.
Outstanding Experience 10 out of 10. Steve McNeeley was awesome! He is professional, knowledgeable and very pleasant. He explained and handled everything in detail and answered all my questions. Excellent Service! Thank you Steve!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Steve provided you with an outstanding experience at JM Lexus, Theresa! Our team takes pride in delivering professional and knowledgeable service. Thank you for the fantastic feedback, and enjoy your new ride!
As usual promptly attended to service was quick and
As usual promptly attended to service was quick and complete and I was treated with grace by Justin.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that Justin and the JM Lexus team provided efficient service. Thanks for your review!
First time new Lexus buyer.
First time new Lexus buyer. Alicia and Dario were Professional, Upfront, Transparent and maintained contact through the process of finding the right allocation as requested. Alicia had a streamlined process that made the paperwork process seamless and quick. (especially driving from the west coast of Florida) Overall experience was great. Will definitely be purchasing our next vehicle from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Alicia and Dario provided a seamless experience for your first Lexus purchase at JM Lexus! It's fantastic that their professionalism and transparency made the process smooth, even with the drive from Florida's west coast. We look forward to welcoming you back for your next vehicle!
Everything was smooth, easy and professional from
Everything was smooth, easy and professional from beginning to end! It was an enjoyable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to see your positive review! The JM Lexus team looks forward to your next visit with us. Take care!
Amazing experience with Steve McNeeley from JM Lexus.
Amazing experience with Steve McNeeley from JM Lexus. From start to finish, world class expertise and customer experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave, we're delighted to hear that Steve provided you with a world-class experience at JM Lexus. Thank you for sharing your feedback!
Excellent service performance including providing loaner
Excellent service performance including providing loaner car & follow up communication when my service was completed for me to pick up my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had an excellent service experience with us at JM Lexus. Providing seamless communication and a loaner car is all part of our commitment to customer satisfaction. Thank you for your feedback!
You’re welcome
The entire transaction was smooth and fairly quick.
The entire transaction was smooth and fairly quick. Most questions were answered and I was happy with the way things went.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that your experience at JM Lexus was smooth and efficient! Thank you for sharing your feedback, and we're glad we could address most of your questions. If there's anything else you need, feel free to reach out!
My first Lexus and I am very impressed with the car and
My first Lexus and I am very impressed with the car and service. Steve McNeeley and Z were awesome ! The whole process was easy. In and out in about an hour!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Steve McNeeley and Z made your first Lexus experience at JM Lexus so impressive! It's great to know the process was smooth and efficient. Enjoy your new ride!
JM Lexus with Joseph as service professional was
JM Lexus with Joseph as service professional was excellent. In and out in 1.5 hours. Will return soon for another Lexus service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear Joseph provided you with excellent service at JM Lexus! We look forward to welcoming you back for your next visit.