Reviews
I have been going to this dealership since 2017. I always...
I have been going to this dealership since 2017. I always received excellent service. The service person who helped me is very professional and prompt.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review! We are grateful for your returning business here at JM Lexus, and it means a lot to know that we are providing the prompt and professional service we strive for here. We look forward to your next visit!
Mr.Bobby Edmond was very polite and professional. He...
Mr.Bobby Edmond was very polite and professional. He always made contact with me when necessary. He took the time to ensure that vehicle I was buying was the exact car I was looking for. Dealership was clean and other personnel there were professional & courteous. 3 Car from JM Lexus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tim - Thank you for the fantastic feedback about our service and facilities! We love to hear that Bobby provided communicative service and helped you drive home in exactly the right vehicle for you. All of us at JM Lexus are grateful for your longtime business and support!
I am always treated in a friendly, professional manner....
I am always treated in a friendly, professional manner. The work is always first rate and accomplished in an expeditious way. The waiting room is very comfortable. Ryan Chastain always takes great care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support of JM Lexus! We are happy to hear that Ryan and the team always deliver top-notch service and care. We look forward to welcoming you back for your future service needs!
I had a great experience in purchasing a 2019 Certified...
I had a great experience in purchasing a 2019 Certified Lexus UX 200 at JM Lexus - Ashley Alt was fantastic to work with - she was responsive patient and efficient during the sales process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bob, thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at JM Lexus, and we will be sure to pass along your kind words. We hope that you continue to enjoy your 2019 Lexus UX 200!
Richard Meier was great this was the 3rd car we got from...
Richard Meier was great this was the 3rd car we got from him and he goes above and beyond every time. Thank you Richard! -Alex
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex - Thank you for the great feedback! We are very proud to have Richard on our team and happy to hear that you have had such successful purchase experiences working with him. Congratulations on your new vehicle, and we hope to see you again at JM Lexus!
This is the second car I leased from Tim S. I tell him...
This is the second car I leased from Tim S. I tell him exactly what I want and he makes it happen. His service was expedient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is gratifying to hear that Tim has taken such attentive care of you! Thank you for being a returning customer here at JM Lexus. We hope you are loving your new car!
I have a complain against ur rep who I met him.. He is V....
I have a complain against ur rep who I met him.. He is V. dishonest guy & cannot represent JM LEXUS MY TEL +1(514)663-3772
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Wahib - Thank you for reaching out. Unfortunately, we've attempted to call the number listed and no one picked up, nor could we leave a voicemail. Our Service Manager, Karen, has also emailed you at the address we have on file. Please get in touch with her so that we can address your concerns.
Tim provided all the guidance and patience needed to...
Tim provided all the guidance and patience needed to make the transition go smoothly. He answered all questions and provided alternate options. I am extremely please with my experience at JM Lexus
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This review is music to our ears! Thank you for choosing JM Lexus and taking the time to highlight Tim's great work. We are grateful for your business and hope you are loving your new car!
I had the best experience at JM Lexus. GermanAfanador...
I had the best experience at JM Lexus. German Afanador was my sales associate. Entire purchase with a trade in took a little over an hour. When I picked up car, German went over all the features. Very patient with my less than technical ability. This is my fourth Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sharon, we're so proud to have earned your business! It's wonderful to hear that German delivered such an attentive, efficient buying and trading-in experience. Thank you for choosing JM Lexus, and congratulations on your new vehicle!
I am always impressed at the professional and efficient...
I am always impressed at the professional and efficient ways of JM Lexus. My RX350 is a 2007 and I am always treated with respect. Thank you to John Nahar
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for continuing to trust the JM Lexus team with your business and your 2007 Lexus RX 350! We are happy to hear that John and the team took such great care of you and earned your positive feedback. See you next time!