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JM Lexus

(9,654 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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JM Lexus has the best service department - it’s such a

JM Lexus has the best service department - it’s such a pleasure to have my Lexus serviced here- Carlos made it so easy and enjoyable. Great service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Carlos and our service team at JM Lexus made your experience enjoyable! Thank you for choosing us, we look forward to serving you again in the future.

Exceptional customer service… I love JM Lexus.

Exceptional customer service… I love JM Lexus.. I highly recommend you choosing this dealership to purchase your vehicle. Overall 10/10

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the glowing recommendation! We're delighted to hear that your experience at JM Lexus was exceptional. We appreciate your support and look forward to serving you again in the future!

First time I bought a Lexus from this JMLexus .

First time I bought a Lexus from this JMLexus .dealer. It was a very positive experience. Yajaira assisted me in choosing the car, no sales pressure, she was very honest , helpful and effective. She is an asset to this company. I will definitely go back when I need to trade my car in. No dealer fees , pleasant atmosphere, friendly staff. Highly recommend this dealer and Yajaira especially. Keep up the great work.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us at JM Lexus! We're delighted to hear that Yajaira provided honest and helpful assistance during your visit. We appreciate the recommendation and look forward to welcoming you back when it's time for a trade-in!

Received a great service by Sam, the agent.

Received a great service by Sam, the agent. Respectful and really friendly. Will use him again in my next visit.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear that Sam provided you with such a respectful and friendly experience at JM Lexus! Thank you for your kind words, and we look forward to welcoming you back on your next visit.

Steven at JM Lexus is amazing!

Steven at JM Lexus is amazing! Such a great experience, he was prepared, worked around my schedule and made the process so easy. After helping me set everything up he checked on me to ensure everything was perfect. I will definitely refer my family and friends to him!

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Steven provided such a fantastic experience at JM Lexus! It's great to know he made the process smooth and convenient for you. Thank you for recommending us, we look forward to assisting your family and friends too!

Awesome and seamless steve made my purchase experience

Awesome and seamless steve made my purchase experience amazing. I will definitely be letting my friends and family to purchase vehicles from JM Lexus.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Steve made your purchase experience amazing at JM Lexus! Thank you for recommending us to your friends and family, we look forward to welcoming them.

My experience was amazing and great, my sales

My experience was amazing and great, my sales representative went above and beyond.. wonderful job.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are so happy that our JM Lexus team delivered an excellent experience. Thank you!

Exceptional service!

Exceptional service! Tim Spellman was honestly a fresh of breath air to work with. He was patience and kind and made the entire process easy. It was such a great car shopping experience. Tim helped me get into a brand new 2025 UXh. I’m so thankful for him and the team at JM Lexus. I’m so happy with my Ux and I can’t wait to keep going back to this dealership.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Tim Spellman and the JM Lexus team made your car shopping experience exceptional! Enjoy your new 2025 Lexus UXh, and we look forward to welcoming you back in the future. Thank you for choosing us!

We’ve been going to this dealership for many years and

We’ve been going to this dealership for many years and recommend JM very highly to anyone interested in buying or leasing a Lexus vehicle.

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  • Overall experience 5.0
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Dealer response

Lee, thank you for your continued support and recommendation of JM Lexus! We're delighted to have earned your trust over the years. Looking forward to serving you again in the future!

What an incredible experience!

What an incredible experience! Steve McNeeley was not only knowledgeable, but impressive in how quickly he handled our purchase. I am in love with my new RX! Thank you for your attention to detail, and prioritizing our needs. We appreciate you, your time. We will be referring all of our friends & family in the market for cars to you. THANK YOU!!

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  • Overall experience 5.0
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Dealer response

Lisa, we're delighted to hear that Steve provided such an impressive experience for you at JM Lexus! Enjoy your new RX and thanks for recommending us to your friends and family. We appreciate your support!