Reviews
They wasted a hole day of my time.
They wasted a hole day of my time. And never fixed my problem. Now my care is in nj and I will lose my vacation trying too fix the car a gave you to fix. Very displeased and all you can say is we sorry
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for any inconvenience and frustration you may have experienced. It's disappointing to hear that we were unable to resolve your issue, especially considering the impact on your vacation plans. We want to discuss this matter with you further. Please contact us at marketing@jmlexus.com so that our management team can reach out to you.
The car was shipped too New Jersey so I do Not know how you can help. My vacation was already ruined by you having the car all day and not fixing it. Your tech told me that. I will be reimbursed for the cost of the battery that I did not need . I was told that that will be on my amexbymondayit was not. Please take care of this for me. Thank you Bruce treitler
Worst service ever.
Worst service ever. First service an oil change 4 hours with appointment. I asked them for my car back don't even know if it was serviced.It's a shame.NEVER AGAIN
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're really sorry to hear about your experience. We strive for efficient service and it's clear we fell short this time. We'd like to address your concerns directly, but it may be difficult for us to locate your contact information without a full name. Please reach out to marketing@jmlexus.com when you have a moment. Thank you.
All I can tell you is that JM Lexus is not going to service that car again.I'm not willing to spend one more minute in that service center again.Name on top of my page
I had a wonderful experience at JM Lexus.
I had a wonderful experience at JM Lexus. Junior was very helpful and very knowledgeable. I look forward to doing business with this dealership and I would recommend it to all my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience at JM Lexus! We're glad Junior could assist you, and we appreciate your recommendation. We are looking forward to serving you in the future!
I have been coming to JM Lexus for years to get my 2010
I have been coming to JM Lexus for years to get my 2010 LS460 serviced and have always been happy with the people and the results. I just traded it in on another LS working with Shane Magyar. Shane is very knowledgeable and the transaction was hassle free.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John, we're delighted to hear that Shane and the JM Lexus team provided a hassle-free experience for your trade-in. Enjoy your new LS!
Bruno was exellent he provided us with great servuce and
Bruno was exellent he provided us with great servuce and i would highly recommend him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving JM Lexus a five-star review! We are so glad that Bruno provided excellent service. Until next time!
I had a fantastic experience at JM Lexus.
I had a fantastic experience at JM Lexus. Paul M was friendly, knowledgeable, and made the car-buying process easy and stress-free. Highly recommend for anyone looking to buy a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Paul provided a friendly and knowledgeable experience at JM Lexus! Thanks for the high recommendation, and enjoy your new car!
Excellent Service, very professional !
Excellent Service, very professional !!! 100% recommend !!!!!! Jonathan Wulkan was very helpful and very professional during the process for my new Lexus!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We're delighted to hear Jonathan provided excellent service during the purchasing process at JM Lexus. Enjoy your new ride!
Recognized is as a returning customer.
Recognized is as a returning customer. Got every thing completed and walked out with new car after less then 2 hrs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing JM Lexus again! We're glad to hear that your experience was quick and efficient. Enjoy your new car!
Great Service and no hassle pricing.
Great Service and no hassle pricing. Ask for SaqiB and he will take care of you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving JM Lexus a five-star review! We are glad that you had a smooth experience with Saqib.
JM Lexus is the best!
JM Lexus is the best! Pedro Diaz goes above and beyond, and always helpful. Pedro provides excellent customer service! Thank you JM as always.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris, we're delighted to hear that Pedro provided excellent service and went above and beyond for you at JM Lexus. Thanks for the fantastic review - safe travels!