Pacifico Marple Ford Lincoln

You sold me a defective vehicle. The car should have been checked out before it was sold. The part is back log and can take a month to come in. This is unacceptable for a so called brand new vehicle (2026 Lincoln Nautilus).

I’ve never experienced treatment this unprofessional from any business. When I recognized that Frank in service was too frazzled to handle the call, I politely said I’d reach out another time. He then called me back—unprompted—just to swear at me repeatedly and end the call with “F*** you.” What’s worse is that upper management has not responded to any of my emails. The silence suggests that this behavior is either ignored or tolerated, which is extremely concerning.

I’ve never experienced treatment this unprofessional from any business. When I recognized that Frank in service was too frazzled to handle the call, I politely said I’d reach out another time. He then called me back—unprompted—just to swear at me repeatedly and end the call with “F*** you.” What’s worse is that upper management has not responded to any of my emails. The silence suggests that this behavior is either ignored or tolerated, which is extremely concerning.

18th car purchased at Pacifico and I have NEVER been disappointed. Products and services So good, there’s no reason to even consider another dealer!

This was my second time leasing a vehicle through Pacifico, and once again, the experience exceeded my expectations. The entire team demonstrated exceptional time, patience, and dedication throughout the process. At no point did I feel pressured, which made the experience both comfortable and reassuring. Domenic was especially understanding of my financial needs and worked diligently to ensure I was able to lease the vehicle I wanted within a price range that was truly affordable for me without any sense of pressure or judgment. I am extremely satisfied with every experience I have had at Pacifico, and my most recent visit was truly outstanding.

This was my second time leasing a vehicle through Pacifico, and once again, the experience exceeded my expectations. The entire team demonstrated exceptional time, patience, and dedication throughout the process. At no point did I feel pressured, which made the experience both comfortable and reassuring. Domenic was especially understanding of my financial needs and worked diligently to ensure I was able to lease the vehicle I wanted within a price range that was truly affordable for me?without any sense of pressure or judgment. I am extremely satisfied with every experience I have had at Pacifico, and my most recent visit was truly outstanding.

First visit to this dealership. Matt was extremely helpful in showing us a Nautilus. He was very attentive to our questions and was quick to respond to our follow-up questions after our visit.

Pacifico Marple Ford Dealership is the best place to do business!! Family owned and operated; this dealership shows the true meaning of The American Way. their salespeople and their technicians are so easy to work with. You just know they are fair honest and caring. You don't get that most places. The owner Dominick goes the extra mile to make sure the deal is right. I have no problem advocating this dealership as the best around. American made products with a staff that cares about how you feel and make sure all the little details are correct. A Special thanks to paperwork staff that help make the DEAL move quick and smooth.

Great experience. Took the time to go over everything with me. I?ve dealt with Pacifico before and had a good service so didn?t question going back to them.

Took my mkc in to be inspected. The service manager Bill was very accommodating. My car was in and out in about one hour and was washed as usual. I brought this car here and always had it serviced here because of the fair price and good service.