Reviews
Great service
This is the second time that I have purchased a vehicle (both Subarus) from this dealer. Both times I was helped by Doug Fisher and he was very nice to deal with; answering any questions that I had and never pushy on the sale. I appreciate being allowed to take the car to my mechanic to check, which he told me to ask the dealer to fix the scuff marks that were on the bumper or they would be worse over time. The dealer had no problem doing so, making the bumper look as good as new. They have a continuing customer in me and my wife and I would recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to leave us this wonderful five star review, 09Legacy! We are glad that you found your experience to be a great one at Glanzmann Subaru and we hope you choose us again! Best, Jeff Glanzmann
Very personal, friendly, informative
I met John Stiles a little over a year ago. I test drove a Crosstrek and made a decision to purchase one. I had specific requirements that I was looking for, and John was patient enough to find the car and model that I was looking for. I really enjoyed the level of professional knowledge that John has to offer. I would recommend Glanzmann to anyone looking to purchase a Subaru.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great rating, Glenn! It was our pleasure to provide you with the excellent service you deserved during your recent visit. We truly appreciate your business. Have a fantastic day! Sincerely, Jeff Glanzmann
Buying a used car
Our sales associate was Doug. He made us feel comfortable and answered all of are questions. He was patient with us . Showing all the features in the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steven, thank you for the 5 star rating! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in! Best, Jeff Glanzmann
Excellent Service
I brought my car in Saturday morning without an appointment. My left rear tire had two broken lug nuts and was told that my car was not safe to drive. Eric Wilson was my service person and he took one look at my tire and he agreed. He told me that he would get it fixed for me as long as I didn't mind a wait. Eric came out a little while later and told me that it was being fixed and he wanted to let me know that I needed some work on my rear brakes and pads. I had been told about that at my last service visit. I was happy that I could get that taken care of at the same time. Eric was very helpful and professional. I was also very happy to see that Dan Geist has returned as service manager. I bought my 2005 Legacy at Glanzmann and Dan has been there for almost all of my service visits. Always very happy with Glanzmann Subaru.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the five stars, djb1776! We appreciate you taking the time to tell us about your experience at Glanzmann Subaru. We hope to see you back in here again soon! Best, Jeff Glanzmann
Simply Stated: It could not have been better
My wife and I though we wanted a pre-owned Subaru Forester. We stopped at Glanzmann to look around and determine the model and years that would satisfy us. We certainly did not expect to find or buy a can that day. Rebecca proved to be patient with us, concerned about our wants, she listened intently, she helped us focus - and most amazingly she found one vehicle in their limited inventory that proved to be exactly what my wife was comfortable with. Even more amazingly the mileage was very, very low for a used, absolutely pristine Forester. Both she and George worked patiently with us as we struggled with decisions about additional protections - but in the end, we felt like we had joined a community of Subaru owners with a Dealership that seemed to be everything we expected... maybe more.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great rating, Marc! It was our pleasure to provide you with the excellent service you deserved during your recent visit. We truly appreciate your business & thank you for shopping at Glanzmann Subaru! Best, Jeff Glanzmann
First car!! Thanks Corey!
A world of thanks to Corey Cassidy for making my first car buying experience such a pleasant one. The whole staff at Glazmann was very patient with us and gave us the time and attention we needed in order to feel comfortable with our purchase. I love my 2015 Subaru Crosstrek and really owe it to Corey and Gary for helping to make it happen. I'm confident in knowing that I can go back to Glanzmann if ever I have any questions or concerns about the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jessicahans, thank you for the positive rating. I'm so pleased to hear you enjoyed your visit with us. Please let us know if you need anything else. Thank you for choosing Glanzmann Subaru & please enjoy your new 2015 Subaru Crosstrek! Best, Jeff Glanzmann
Dedicated to Customer Satisfaction
Everyone was passionate about their position at Glanzmann Subaru. Their dedication to customer satisfaction was felt and greatly appreciated. I was always greeted, all of my questions were answered, and I was able to get all of the features on my new car that were right for me. I am a proud new member of the Subaru family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Subaru family, Ginger18! Thanks for shopping at Glanzmann Subaru & we look forward to working with you again in the future. Sincerely, Jeff Glanzmann
Nice used Forester
I bought a good quality older used Forester. The car had been well maintained and they gave me a solid price. Very friendly gentlemen, easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great rating, Indians18! We are glad your visit to our dealership was a positive one. We truly appreciate your business, and look forward to seeing you back again in the future. Have a great day! Sincerely, Jeff Glanzmann
Great Customer support
Great job. They truly value there customer. Would love to deal with them in future and I highly recommend this to all who are pkanning to buy new/used car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your rating, Kunal2095! We are glad your visit with our dealership has left you completely satisfied. We appreciate your business, and please let us know if there is anything else you may need. Have a great day! Sincerely, Jeff Glanzmann
Glanzmann Is Fantastic
I needed a car for my daughter and I knew exactly where to go. Glanzmann always satisfies. I had an excellent experience working with Sales Associate Alex Diaczenko. Alex made our shopping experience enjoyable. My daughter & I were very pleased. Excellent car and excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We greatly appreciate your positive review, BudStew. Thank you for choosing Glanzmann Subaru & we look forward to working with you again in the future. Sincerely, Jeff Glanzmann