Reviews
As always very professional And steve is great all very
As always very professional And steve is great all very friendly And very knowledgeable about any question that I had And the service is very quick and done very professionally
As always very professional And steve is great all very
As always very professional And steve is great all very friendly And very knowledgeable about any question that I had And the service is very quick and done very professionally
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ed and Dan were absolutely amazing.
Ed and Dan were absolutely amazing. This is the first time I actually enjoyed the car buying experience. Thank you for everything guys. I will buy all my cars here
Ed and Dan were absolutely amazing.
Ed and Dan were absolutely amazing. This is the first time I actually enjoyed the car buying experience. Thank you for everything guys. I will buy all my cars here
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kinda disappointed that an oil change and tire rotation
Kinda disappointed that an oil change and tire rotation takes an hour and a half. Wi-Fi is good while you wait and I'm glad they got coffee and other drinks available ( vending machine) .
Kinda disappointed that an oil change and tire rotation
Kinda disappointed that an oil change and tire rotation takes an hour and a half. Wi-Fi is good while you wait and I'm glad they got coffee and other drinks available ( vending machine) .
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we regret to hear that you had this experience with us. Please contact us at (215) 757-4961 when you have an opportunity, and we will be more than happy to try and turn your experience around.
The customer service representative was excellent.
The customer service representative was excellent. She was very helpful, friendly, and efficient. She took the time to explain what the inspection entailed and extended the service by suggesting that I call with any further questions. An overall pleasant experience!
The customer service representative was excellent.
The customer service representative was excellent. She was very helpful, friendly, and efficient. She took the time to explain what the inspection entailed and extended the service by suggesting that I call with any further questions. An overall pleasant experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Carolyn, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
All I needed was a 2nd key fob for my new Grand Cherokee
All I needed was a 2nd key fob for my new Grand Cherokee which I would assume would be a relatively easy task. Took 2 weeks just to get the new Key and 3 hours at the dealership to program it. I?d be very concerned what I would have to deal with for a bigger issue. Staff were also extremely unhelpful even with basic questions for example like when your told they are picking up the key that day from another dealership and you want to confirm it will be there then by the next morning so you can book your appointment to have it programmed and they say there is no way to tell?.
All I needed was a 2nd key fob for my new Grand Cherokee
All I needed was a 2nd key fob for my new Grand Cherokee which I would assume would be a relatively easy task. Took 2 weeks just to get the new Key and 3 hours at the dealership to program it. I?d be very concerned what I would have to deal with for a bigger issue. Staff were also extremely unhelpful even with basic questions for example like when your told they are picking up the key that day from another dealership and you want to confirm it will be there then by the next morning so you can book your appointment to have it programmed and they say there is no way to tell?.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeanine, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 702-7803 when you have a chance. Thank you, and we look forward to hearing from you.
The Service Department beginning with the Service manager
The Service Department beginning with the Service manager John Davis on down to the Service writers and the technicians provide a positive experience every time. The employees under John are always happy and pleasant working in an environment he created and it's obvious they enjoy working for him.
The Service Department beginning with the Service manager
The Service Department beginning with the Service manager John Davis on down to the Service writers and the technicians provide a positive experience every time. The employees under John are always happy and pleasant working in an environment he created and it's obvious they enjoy working for him.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Stephen, thank you for your kind review; we are happy to pass along your comments to the team here at Reedman Toll Chrysler Jeep Dodge Ram FIAT of Langhorne (60134). If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
The dealer was extremely helpful and friendly.
The dealer was extremely helpful and friendly. Nanzai helped us to understand the process. My wife and I were pleasantly surprised Our lease agreement was what we expected.
The dealer was extremely helpful and friendly.
The dealer was extremely helpful and friendly. Nanzai helped us to understand the process. My wife and I were pleasantly surprised Our lease agreement was what we expected.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello John, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
My service representative was very nice and considerate.
My service representative was very nice and considerate. She is rated as a 10+ across the board. The service area was very clean. My truck was done before my appointment time, which was great since I just finished work at 5:00 am. I will recommend the dealership and service department to all my family and friends.
My service representative was very nice and considerate.
My service representative was very nice and considerate. She is rated as a 10+ across the board. The service area was very clean. My truck was done before my appointment time, which was great since I just finished work at 5:00 am. I will recommend the dealership and service department to all my family and friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Michael, thank you; we appreciate your feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help.
Everyone was very friendly and knowledge made sure that
Everyone was very friendly and knowledge made sure that my repairs were covered under warranty and the repairs were done in a timely manner and professional
Everyone was very friendly and knowledge made sure that
Everyone was very friendly and knowledge made sure that my repairs were covered under warranty and the repairs were done in a timely manner and professional
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph, we are so happy to read such a great review about Reedman-Toll Auto World. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I brought my Jeep in for an oil change and tire rotation
I brought my Jeep in for an oil change and tire rotation shortly after 8AM. I asked the service advisor if it could be ready by between 12:00 and 12:30 to which she replied yes. She then asked if I had an appointment, which I?ve never had to do for an oil change. I came back to the dealership after 1PM and it was still not ready, I had to wait another 45 minutes until it was finished. I also had to request my window sticker as it was not in the car. The service experience was disappointing, I normally get better service than this.
I brought my Jeep in for an oil change and tire rotation
I brought my Jeep in for an oil change and tire rotation shortly after 8AM. I asked the service advisor if it could be ready by between 12:00 and 12:30 to which she replied yes. She then asked if I had an appointment, which I?ve never had to do for an oil change. I came back to the dealership after 1PM and it was still not ready, I had to wait another 45 minutes until it was finished. I also had to request my window sticker as it was not in the car. The service experience was disappointing, I normally get better service than this.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact our manager at (215) 757-4961 so we can make your experience a positive one.