Reviews
Great Experience!
Julian was our internet sales person. He did a fantastic job explaining the vehicle and made the whole process very enjoyable. I would recommend this dealership to everyone.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
New car purchase experience
It was a smooth transactions. Very straight forward and clear about the price. Explained and showed all the features of the car and also answered all the questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best dealer experience by far!
Ashley and I went to get the 2020 Camry TRD and even though it was a 5 hour trip to the dealer and the first car got totaled while signing paperwork they made it all worth it. They paid for the tolls and a hotel and Julian our salesman mad it such an easy process. We’ll be back for a SUPRA!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
SUV service
Having 3 Toyota's all serviced at Faulkner gives us peace of mind. I know my vehicles are well taken care of at competitive prices with Toyota's technicians who know my vehicles. Always satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Respect
From the moment I walked in (my first time ) I was treated with respect. This treatment continued from start to finish. Even the coffee was good. And, I was done in no time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dissatisfief
There are many repairs recommended that we are totally useless and basically a rip off. They did not fix what I went into the service center for. I will be going back for my third visit to try and make it right
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for submitting your experience with us here at Faulkner Toyota Trevose. We certainly apologize that you felt you had a negative experience with the dealership as we strive for excellent customer satisfaction and have in business for over 85 years as a family owned and operated company. If you feel that you did not have a great experience, please reach out to one of us and we would like to correct any issues you may have had during your visit with us. We look forward to hearing back from you
Never thought I'd buy a car online...
Seen a SUV online that caught my eye. With a bit of skepticism, I made the call. They were accommodating,personable and made the purchase easy. I was driving my new blue SUV before night fall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pleasant Car Buying Experience
Everyone I worked with was very friendly and transparent. Was able to get the information I needed to make an informed purchase. This was my first car buying experience and it was a good one. Left with a smile!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service as always!
I found myself in the situation of needing to buy a new car unexpectedly, since my car was recently totaled in an auto accident. Bruce and the entire Faulkner team were nothing short of amazing in getting me the exact Prius I wanted in a really short amount of time. I met with him on Friday, and by Monday evening, I was driving home in my new car. My family has now bought 15 vehicles off the Faulkner dealerships over the last 20 years and we can’t say enough about them. Great people, great service, and no hidden gimmicks. I wouldn’t go anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
We have been a 4 Toyota family for several years. Faulkner services all of our vehicles. We have been very happy with our experience there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair