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Faulkner Toyota Trevose

(2,496 reviews)
Visit Faulkner Toyota Trevose
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award

Reviews

(2,496 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Toyota Trevose from DealerRater.

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Great

Great service From all from beginning to the end can’t find one thing bad to say abt the wonderful place thanks and keep up the great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All staff members that I encountered when professional and v

From beginning to the end of my service, a warranty issue everyone was pleasant and informative, I had a rental during my service for two weeks and I turned in the first car because it was huge and not one problem switching to a smaller car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

Phil helped me lease my first RAV4 in 2016 and again just last week with a new 2019 RAV4. Phil was extremely patient and honest with me as I was unsure of what I wanted to do in terms of leasing or buying. He assisted in weighing pro's/cons with my dad and I, listened to my concerns, and valued my opinion and overall feelings. I would highly recommend Phi to any one of my family members!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New cars.

I had a pleasant experience in leasing a new Highlander from Faulkner Toyota.my sales associates, Mr. Pinkerton , was eager to respond to all of my concerns and answer my questions. I would recommend the Faulkner dealership to everyone without any reservations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing!

I knew I wanted a highlander but know idea what color or trim. Julian was a trooper of me looking at like 50 cars and helped me every step of the way. I hope Julian is still there when I go to purchase my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you for making my experience great

Thank you Phil for doing an excellent job and helping me make the right decision as always! Pleasure to do business with you again! Will be back for sure next

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Marc Handelsman is an excellent salesman.

Marc was excellent. He managed my needs perfectly. Marc put me in the best vehicle to suit my transportation needs, and he helped me arrange for my financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great work guys

car was shaking, tires were loosing air, due to the right tire bearing was in bad shape. The only thing was the price was high.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service center awesome.

Me or my family will never purchase another car from Faulkner’s again. Bruce Glantz and his boss treated me like I was oh second class citizen. I haven’t been treated like that ever. I still don’t believe I leased a truck off your dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was done when promised

I had a recall notice..i made appointment with another dealer (team). They had my car all day. When i went to pick up my car they said they didn't have the part after they assured me it was in. When i called faulkner totally different experience...i dropped my car off..was given a loaner i was only home an hour or two when i got a call saying my car was done..i know where I'll look next time i need service..thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.