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Faulkner Toyota Trevose

(2,496 reviews)
Visit Faulkner Toyota Trevose
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award

Reviews

(2,496 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Toyota Trevose from DealerRater.

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Great service for my Highlander

Joann takes good care making sure things are done and explains what and how! I have been dealing with her for years and always leave satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Genuine Review

They took great care of my car. Every issue that needed to be resolved we’re accomplished. They were polite and fast. Business was good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

collision repair

Everyone I spoke to was professional, helpful, friendly, and courteous. Gregg Sherwood was fantastic to deal with. He made the experience painless. From start to finish he kept me informed as to what was happening.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change rotate tires and multi point check

The service is great. Have used same service and mechanics for years! That is why I go to Faulkner for so many years. My car is older but low mileage and need to make sure all is good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good Experience in buying a new vehicle

Dealership was friendly. Salesman, Bruce Glantz, worked with me. He was very knowledgeable about the cars & their features. Low pressure. When I decided to buy, they gave me a good deal and low financing. Salesman Bruce spent lots of time explaining car features after purchase and offered additional help anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Oil change and tire rotation

everything went fine but service had suggested a $45 fee to clean off battery cables and I denied that service. I checked the cable area myself and it was not corroded or dirty at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Marc was a wonderful help when it came to all of my...

Marc was a wonderful help when it came to all of my leasing questions. I was able to email him multiple times during my leasing period and he answered all of my questions. When it was time to renew, he made the process easy and painless. I even had to bring in my daughter with me to finalize everything and he had everything ready for me so she wouldn't have to wait for too long. She left with Toyota merchandise and a Car Fox that she is obsessed with and I left happy with my new, reliable car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Used car warranty

I purchased a used car from them, and within two weeks was getting the check engine light. The service department worked with me over the phone and took my car in quickly to assess it. It actually needed a major repair that they covered under the 30 day warranty. I was prepared for them to try to convince me that my issue wouldn't be covered, but fortunately that never happened.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Tacoma service

Excellent service. Prompt and efficient. I take my car here even after it is out of warranty. This is a great place to do business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

great service

I didn't purchase my Toyota sienna from this dealership but they service my vehicle as if they sold it to me. without any charges. I'm very pleased with their services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.