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Sloane Toyota of Malvern

(3,605 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (484) 302-4987 (484) 302-4987
Used (484) 302-4985 (484) 302-4985
Service (484) 302-4988 (484) 302-4988

Reviews

(3,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sloane Toyota of Malvern from DealerRater.

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Wonderful service

Kevin Forget was a very helpful salesman, was very knowledgeable about the vehicle, and was a joy to work with. The finance department was very easy to work with I did everything they could to help us out. I am very grateful for everything they have done. Thank you Barry Wright

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

Steve is thorough and knowledgeable

Steve did a great job of being through and answering my questions, especially since my appointment was so last minute. He answered my questions thoroughly and multiple times to make sure I was understanding everything correctly. He made it very easy to ask questions and feel comfortable with any concerns I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Steve made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

Mohamed is the best

Mohamed was quick and very knowledgeable in what we required. Was happy to agree to sign up for the third lease with Sloane. Great job Mohamed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

From first call to closing, completely positive

The day I searched for quotes online, I received 7 voicemails from dealerships looking for our business. Chelsee at Sloane Toyota was the ONLY one to leave her name, where she was calling from and what about. When we arrived for a test drive, Mohamed greeted us with a smile and was great to work with- he took a few minutes to get to know our family preferences and voila! He hooked us up. Very relaxed atmosphere and a truly family friendly experience. With how nervous I was, I didn’t think inwould find a vehicle or payment that my husband and I would be comfortable with, but Mohamed made it happen! Thank you Sloane!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

Mo is the Man!

Our experience at Toyota Sloane was top notch! Mohamed clearly was looking out for us, the customers. He made us feel completely comfortable with no pressure at all. He is very personable and we enjoyed our conversations with him during the paperwork. Mo is very patient and does everything with a smile. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

Steve Musser goes above and beyond!

I can only describe dealing with Steve Musser for your car purchase as nothing short of amazing! Forget everything you hate and know about car buying and throw it out the window. Steve is a no BS kind of guy and doesn't want to waste anyone's time. No more of that back and forth, hard sales, or trying to sell you on something you don't want. He really cares that you are happy about your purchase and goes above and beyond! Don't see myself ever buying a car from anyone else again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300

Steve Musser goes above and beyond!

I can only describe dealing with Steve Musser for your car purchase as nothing short of amazing! Forget everything you hate and know about car buying and throw it out the window. Steve is a no BS kind of guy and doesn't want to waste anyone's time. No more of that back and forth, hard sales, or trying to sell you on something you don't want. He really cares that you are happy about your purchase and goes above and beyond! Don't see myself ever buying a car from anyone else again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

Superior Salesman

Buying a Toyota Truck from such a high quality dealership with a superior professional salesman was a true pleasure. I would recommend Mohamed Sid'Ahmed to anyone buying a new vehicle for his superior knowledge and assistance. He made the process so simple, clear and downright enjoyable. Thank you Sloane Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

Wonderful!

Jim was fantastic! He was kind, patient, and professional. He made car buying with a toddler effortless. Thank you for all of your help, Jim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

Great service, great experience!

Mahamed was absolutely terrific. He was very helpful and understanding as to what our vehicle needs and desires were. We found the perfect Camry to fit our budget and mileage requirements. Mohamed was very friendly and knowledgeable. Made buying a car such a pleasant experience. Highly recommend the Sloane Toyota team and specifically Mohamed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300