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Sloane Toyota of Malvern

(3,605 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (484) 302-4987 (484) 302-4987
Used (484) 302-4985 (484) 302-4985
Service (484) 302-4988 (484) 302-4988

Reviews

(3,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sloane Toyota of Malvern from DealerRater.

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Great Job!

Mohamed is the best. Second car I’ve purchased with him. Always a pleasure. I’ll come back again for my next vehicle. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

The most pleasant car buying experience!

From the moment you walk in the door, everyone is very professional & our sales rep, Mohammed, is the most courteous & respectful. This is how purchasing a vehicle should be! And Kevin was extremely thorough & knowledgeable in explaining the features of the car. He was so helpful in answering all our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

Great service at Sloane Toyota at Malvern

The 2018 Camry is our fourth vehicle leased from Sloan Toyota. Sloane provided excellent service without any pressure to buy. Salesman Ramiz Khalaf, in particular, is very friendly and respectful. Each time he gave me useful information about the vehicles that helped me make appropriate choice. The auto service facility at Sloane is also great. I will not have any hesitation in recommending Sloan Toyota to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

Good experience

Abe was very responsive and helpful during the decision process. I shopped three different dealerships and got the best price from Sloane. In addition I would like to thank Mohammed who stepped in to help me when I arrived early for an appointment with Abe who was still with another client. My only criticism of the process is that all the extended warranties are introduced at the time of signing. I am guessing that is calculated, hoping that the buyer is excited to buy and vulnerable . I don’t buy that way. I prefer to have time to learn about my options, and resent having something like that pushed on me at the last minute. Fortunately, Jimmy was kind enough to allow me to peruse my options until I bring the car back in to have cross bars attached. So thank you for that

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

New car purchase

Mohamed was ready to go with all of our options before we e even walked into the door!! Will highly recommend Mohamed in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

Excellent customer seevice

Excellent customer support and service always friendly and willing to problem Solve. Will continue to support Sloan Toyota- wonderful experience with Mohammad. Will always return

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that oiur team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

Great buying experience

Sales person was great to work with. Bought my second car from him. I would recommend him. If you are looking for a car, go to Sloan Toyota Malvern and ask for Mohamed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

There is a reason I have got my last three cars from Steve M

I highly recommend Sloane Toyota and I highly recommend Steve Musser. I have had a great experience each time. We are very happy with the selections we have made and will be back the next time we need an automobile. Positive experience, great service. Five star each time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

The car and deal I wanted in just a couple of hours

I went to Sloane not sure I would buy a car that day. But after only a short amount of time, I was pleased to learn that I could get the deal that I was looking for. I had this idea that doing a transaction at a dealer takes all day, but I got a fair value for my trade in and great price on my certified used car in just a couple of hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

New Lease

After being with Honda for many years, I am now a proud owner of a 2018 Toyota C HR! I went with Toyota because of their commitment to the Olympics, especially the paraolympics and special olympics. Frank ,my salesman was awesome and everyone at Sloane Toyota in Malvern was great ! I have to say, its a sweet ride !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300