Reviews
James is the man!
Came in looking for a car for my long commute to work and got an offer I couldn't refuse. Thank you James and the Sloane Toyota Team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
A bunch of happy campers
I entered the dealership knowing I wanted to buy a Toyoya, but was not sure the exact one and thought I would check it out. I contacted William Surley, who was recommended by a friend who brought a Toyota from him. He knew his vehicles and provided input on the positives and negatives of each vehicle according to my needs. He was friendly and easy to deal with. We made a deal and I brought a beautiful new car. You can usually tell the quality of a business by the attitudes and demeanor of its employees. Every employee I contacted was friendly and happy. I mean from the valets to the service employees. The cashier, the parts department, the salesmen. The employees seemed to enjoy their jobs. This made for a very pleasant experience. The dealership was also clean and peaceful (quiet). I will not hesitate to have my vehicle serviced at this dealership. Kudos to the management for fostering a work environment of "happy campers".
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Professional, knowledgeable and friendly
Enjoyed working with Muhammad. Found my car quickly, delivered it to my door and set up my navigation and blue tooth phone. Friendly, not pushy salesman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Grat experience
Always a great deal with Mohamed. We enjoy the buying process because he makes it easy and fair. We will return again, I am sure of that!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Excellent sales associate
Mohammed has sold us every Toyota we have owned. We are treated like family. We wouldn’t go anywhere else. Mohammed and Sloane are top notch! Excellent customer service and sales departments too! You won’t be disappointed with Mohammed and Sloane Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Happy daughter
My daughters lease was up on her Honda and we were shopping all makes. We were greeted by Bill Shirley at Sloan’s and he helped us find the right car at a great price . He was very knowledgeable and professional . Will refer all our family and friends to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
2018 Toyota Highlander
Also I tell people if they need a new vehicle to go see Steve Musser at sloane Toyota in malvern. Love my new 2018 suv
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Great Place, Great People !
I have purchased my last 2 vehicles from here and both experiences have been nothing short of great. Frank Straface has been the salesman and provided me such an easy time on each purchase. I will definitely continue recommending Sloane Toyota of Malvern as well as making my next purchase there in a few years!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Used vehicle purchase
A very good experience from start to finish. This survey however should not require a word minimum. Thank you again Ramiz for coming in on your day off to service us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Great experience
Steve was great. I love me Camry and would recommend Steve to anyone looking to buy a car. Very professional and he knows the product.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300