Reviews
Outstanding Service
I recently bought a Toyota Highlander. This is the second Toyota I have owned. I chose Sloane because of Steve Musser. He previously worked at a different dealership, so I tracked him down. Steve is the rare salesperson that works hard for you. Not because of the commission, but for you. He is far more concerned with what is important to you, and how to make that happen. He recognizes the relationship is what is most important
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Easy to work with.would deal with again!
Frank was good salesman got me to where I wanted to be on price and also got me the upgrade on the vehicle I wanted and everything worked out good. Hope to work with them again when lease is up in three years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Awesome customer service
Frank was very helpful and informative. I have already recommended him to a few other and everyone has had nothing but great things to say about Frank and the service they received.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again!Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Very helpful
Everyone at Sloane was very patient and helpful while I was trying to decide which car best suited me. I have gotten 4 vehicles from sloane and I plan to be a repeat customer in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team treated you with the respect you deserve. If there is anything else that we can do for you please don’t hesitate to reach out.Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Extremely Knowledgeable Salesman, First Class Dealership!
Steve is an extremely knowledgeable guy that could answer every question I had about my Toyota Tundra truck. From towing capacity, horsepower numbers, torque, etc.... he knew it all without having to ask or reference a book. It's reassuring buying a vehicle from someone that knows exactly what they are trying to sell. He is a people person and a car guy! Very satisfied long term customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Great experience
We had a great experience working with Steve Musser at Sloane Toyota of Malvern. Steve helped get us a great deal on our 2018 Toyota Rav4 Adventure Series. We will definitely visit Steve again when ready to look for our next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Wonderful experience
I had a great experience when I got my car. Frank Straface was very knowledgeable and helped make the process of leasing a car seamless. I would defiantly recommend him and the dealership to my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle.Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Another fantastic experience!
Mohammed is the best! Goes out of his way to make the car buying a real pleasure! They consistently stand behind their vehicles - thanks again to Mike Nasrat, the general manager, and Mohammed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Fantastic experience!
I had another fantastic experience at Sloane Toyota of Malvern. I wouldn't buy my trucks from anyone but Mohammed Sid'Ahmed - always a pleasure to work with! We have been buying our trucks from Sloane for almost 20 years and can't say enough positive things about Mohammed and Mike Nasrat. the general manager - they consistently stand behind their vehicles and make the car buying experience a pleasure! Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
New Car Mechanical Problems
My new leased car had mechanical problems for months. I requested to turn the car in early and get into a new car lease the same as what I had. Sloan Toyota made the switch for me at the same rate, loan amount and coverage. Very pleased Thank you Mike and Bill for all your help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300