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Sloane Toyota of Malvern

(3,606 reviews)
Visit Sloane Toyota of Malvern
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (484) 302-4987 (484) 302-4987
Used (484) 302-4985 (484) 302-4985
Service (484) 302-4988 (484) 302-4988

Reviews

(3,606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sloane Toyota of Malvern from DealerRater.

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Great service

How organized and polite you are in giving service and great customer service. The waiting room is clean and comfortable too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Dennis Hoffman Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300

Great Service

Sloane Toyota of Devon has many friendly and helpful employees! The service was great and my car was finished faster than expected!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

hank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Dennis Hoffman Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300

Excellent

Excellent reception by the salesman he knows his products very well advise accordingly . Very helpful he will walk you through all the details

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300

35,000 check up

greeted nicely, wait only 75 minutes. didn't need aything so no upselling. annoying thta this response will not go thru without 20 words.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Dennis Hoffman Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300

New 4Runner

I had easy, straightforward conversations with Jeff. He was also willing to answer all my questions big or small and did it all in a very timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Dennis Hoffman Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300

Toyota Highlander

Lack of communication by the service advisers regarding what type of service would be performed per mileage. They did not change my oil as requested but recommended over 450$ worth of work.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Dennis Hoffman Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300

Went Smoothly

It was efficient, I was kept informed and the waiting room makes it easy to wait and get things done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are more than happy to assist you with your automotive needs, Michael! Let us know if you have any questions or concerns! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300

Great dealership

Very helpful staff...always courteous and friendly. I appreciate the shuttle service provided when I have service appointments. And...I really like my Camry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything in the future! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300

Outstanding-Honorable-Professional Sales Represent

The MOST important factor or reason that my wife and myself continue to return to Sloan Toyota is our salesperson/associate. Mohamed Sid Ahmed is extremely Professional,concise,accurate and forth coming with ALL our questions and concerns. He continues to do outstanding service and client relations with my family and friends who I refer to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300

Excellent customer service

Effiecient, friendly, knowledgeableable customer service. Everyone works as a team and it shows. It is comfortable and easy to wait for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300