Reviews
Sienna 10000 mile service
Everyone was professional, communicated well, service was efficient, scheduling was quick. Requiring 20 words is annoying and wastes my time, next time I'll give you poor service if not changed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Great Dealership!
Great customer service. Very nice waiting area with complimentary coffee and water. They provide fast service, suggested recommendations for service and a detailed description of services completed. The complimentary shuttle service is an extra benefit that makes life easier!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Sharon
They were very accommodating and didn?t try to sell me or rip me off on unnecessary repairs. I was pleasantly surprised
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Sloane Toyota is the best for all your car needs
Just the service, the people especially in the service department and the quality of service in both sales and service. We only deal with Mohammad in sales he?s excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Easy while-you-wait service
Easy in/out, quick interaction and no wait with service rep, service took less time that expected, nice waiting area with desk space/WiFi to work on my laptop.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Great Service
Service specialist ability to understand willingness to support and address issues, courtesy and quality of service. Shuttle service and shuttle drivers courtesy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Great service
The service was completed without any problems. Everyone was polite and helpful. I waited for my car and it went great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Sloane Toyota of Malvern for your vehicle needs! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
New Car Purchase
Mohamed did an excellent job. I did not go in expecting to finalize a purchase, but left with a very good deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review. We are pleased to hear that Mohamed was able to provide an efficient and overall positive experience. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Robs comments
Good quality work, but there were some problems. I put the problems in another paragraph on the other form I filled out.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving a review, Steve! Is there any we could have done to make your experience with Sloane Toyota of Malvern better? Be sure to let us know! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Great Service
Easy drop off and pick up for service needs. Everyone is very pleasant from start to finish! Clean and friendly dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Marian. It's our commitment to ensure quality customer care by providing clean and comfortable facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300