Reviews
my first service
My first services completed at appointed time,minimal wait. Staff was pleasant and informative,I will continue to use these services for as long as they keep up the performance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, we appreciate your amazing review and are glad to hear that you are pleased with the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
4runner
Personable honest & helpful. Abe was great. Really enjoyed working with him. Personable honest & helpful. Abe was great. Really enjoyed working with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Kira! We're glad to have Abe on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Expeditious Service
Upon arrival I was greeted pleasantly, discussed the desired services with the adviser and that went rapidly. Waiting room is VERY comfortable w/full screen TV etc...and I was able to use my laptop and get work done while I waited. Service on the car was performed expeditiously given all that was being done to the vehicle. When work was complete, the adviser briefly discussed results with me...and I was then on my way! Very great service...and much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Sales service
Salesman was very helpful but not pushy. I did not feel any pressure to buy. I believe the deal I received was fair.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the excellent review! It is great to know that our team were able to provide you with a pressure-free and helpful car buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
great service, nice friendly people
good work, reasonable prices, very nice people, and finished on time. Have purchase 5 cars there and we're pleased with the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeri, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from our dealership. If there is anything more that we can do, please come back and see us again. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Good service experience
Good service and shuttle to work. Received call from service manager and was explained what car needs for a fair price...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greg, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the service you received from us. If there's anything more that we can do, please come back and see us again. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Great Service
Personal customer service by the staff, prompt when having our car serviced. The experience buying our car was also a pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joan, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Great service!
Everyone was friendly and courteous. This was my first service on my new sienna. I was out in 30 minutes! I?m impressed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Grace, thanks for giving us the opportunity to service your Sienna. I am happy to hear that everything went well for you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Excellent service and assistance.
Been a customer for years. Great service and excellent staff. I have bought Toyota?s since the 1980?s. The service is a critical reason for returning.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Great experience! No hassle and great price!
No hassle and great price on the 4 Runner. Financing and delivery process was quick and easy. Overall it was a fantastic experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300