Jeff D'Ambrosio Chrysler Dodge Jeep Mits

Worst experience EVER. Sat there for 5 1/2 hours and all we kept getting was they are running the numbers. Didn't find anything out about my wife getting a car. Waist of a whole day there.

FAIR WARNING TO POTENTIAL CUSTOMERS - BUYER BEWARE -THEY SOLD AS A VERY EXPENSIVE LEMON, AFTER SITTING 8 HOURS IN THEIR DEALERSHIP. THEY TOOK ADVANTAGE OF OUR BANKRUPTCY SITUATION AND DID NOT ADHERE TO THEIR BANKRUPTCY POLICY AS MAILED TO US. MY ADVICE? DO NOT PURCHASE FROM HERE. Quick breakdown: We bought a 2023 Nissan Altima in Dec 2025. It had shaking while driving, and we brought it back to the dealership. They had it for four hours and gave it back to us, saying it was the "brakes" and it was fixed now. The shaking while driving continued, so we took it to another mechanic nearby (as every trip to Jeff Ambrosio's dealership is guaranteed to be a 3 hour to 8 hour visit), who rotated the tires in an effort to fix the shaking; they noted that every tire was a different brand and slightly different sizes. We took it back to Jeff Ambrosio. They said they found the problem now, that it is the axle and possibly the transmission, and to start working on this it will be $800. We argued that we took the car in for work within the first 30 days of purchase, due to shaking. Jeff Ambrosio's dealership says "this shaking may not be related to the first issue" which is complete nonsense. They sold us a lemon for a ridiculously high price, which we felt we had to accept after spending 8 hours sitting at their desk as they chose a car that we could afford (they kept switching with car they could approve us for). We were in severe need of a vehicle, we were just out of bankruptcy. Their bankruptcy flier promising no money down was mailed to us, seemed like a great deal, that I verified with 2 or 3 representatives, and shared our sensitive information like access to our credit to be reviewed, before taking the hour drive to look at their cars. They lied. We followed the proper protocol, addressing this with the dealership prior to reporting to Dealer Compliance. However, the Dealer Compliance through our financial instituation is no help because it has now been several months trying to get this fixed, and they can no longer assist. LESSON LEARNED: CONTACT DEALER COMPLIANCE AS SOON AS YOU HAVE ISSUES WITH A VEHICLE YOU PURCHASE FROM JEFF AMBROSIO DEALERSHIP. OTHERWISE, THEY WILL RIP YOU OFF.

I recently had an outstanding experience with Jeff D’Ambrosio Auto Group in Downingtown, and I can’t say enough about the level of service I received—especially from Scott Payne. My Wagoneer initially went in for warranty work, and after the first visit, the necessary parts were ordered quickly. Once everything came in, I scheduled the drop-off with Scott, and the process was seamless from start to finish. The rental department was excellent—they provided me with a vehicle that was comparable in size and comfort, which made a big difference while my car was being serviced. Throughout the entire process, Scott kept me consistently updated. The communication was clear, timely, and professional, which gave me a lot of confidence that everything was being handled properly. As soon as my Wagoneer was finished, I needed to bring in my Jeep SRT for additional warranty work. The transition between vehicles couldn’t have been easier—they allowed me to keep my rental while the SRT was being serviced. Even when the service department experienced a backlog due to how busy they were, Scott was upfront and kept me informed, letting me know when my vehicle would be worked on. That level of transparency really stood out. To top it off, I accidentally left an item in my rental car. When I returned to the dealership the next day, they had it safely set aside for me—another example of their attention to detail and customer care. Overall, this was a fantastic experience from beginning to end. The service, communication, and professionalism were all top-notch. I highly recommend Jeff D’Ambrosio Auto Group and especially Scott Payne for anyone in need of reliable, customer-focused service.

The D'Ambrosio dealership is the best in class. I'm a return customer for multiple purchases, leases and service visits over the past 10 years. My family recently leased 2 Jeep Grand Cherokees and received (as always) very professional guidance from AJ in sales, Joe in management and Jeff in ownership. I highly recommend this team and the overall D'Ambrosio organization.

Explain how a starter goes bad in a dodge ram truck with 31,000 miles ?And of course it wasn’t covered under warranty .

Amazing service, very considerate staff, helped us get done in a timely manner, understood our situation and did their absolute best. 😊

Ran my credit and I didn’t ask them too all on there own I told them flat out not too over the phone cause I knew they couldn’t help me

David Williams was excellent and helped me find my dream car. He was professional, informative, and always prioritized my needs when helping me navigate the process of buying a car. Thanks to David I now drive a Jeep Wrangler Willys, and I look forward to working with David and the Jeff D’Ambrosio team for all my car related needs.

Just got our family’s THIRD Jeep from Jeff D’Ambrosio’s dealership. Our salesperson was David Williams and the smile on his face when he showed us our new car showed me that he really cared about us as customers. David is truly a gentleman; I felt secure working with him and trusted his knowledge. I felt great buying a domestic brand and even better buying it from D’Ambrosio — they have a team that guides you, but does not pressure you, through the entire car buying process. David Williams does not treat car buying as a simple transaction, he makes it the beginning of a solid relationship.

I just had my car serviced at their Alfa Romeo Service Center. I 100% endorse this Dealership. Edgar was tremendous when puchasing the vehicle and Steve the Service Manager was great to work with.