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J. L. Freed Honda

(1,572 reviews)
Visit J. L. Freed Honda
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (866) 490-1381 (866) 490-1381
Used (866) 490-1526 (866) 490-1526
Service (215) 660-3048 (215) 660-3048

Reviews

(1,572 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J. L. Freed Honda from DealerRater.

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Most pleasant experience buying a car I have ever had....

Most pleasant experience buying a car I have ever had. No haggling with price and in and out in less than an hour once we agreed to terms.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Took my HRV in for inspection. I got a call telling me...

Took my HRV in for inspection. I got a call telling me that a transmission leak was found , because they realized at my last service a washer was not put back on . They then tried to sell me new tires,rotation, and balance. I told them no. I just had new tires put on a month ago. When I went to pick up my car the true fun began. They lost my car, yes they lost my car. I got to watch them frantically search for my car. It started with one service guy looking then a service rep, then a service manager, then more service guys. After 45 minutes they finally found my car. They never told me why it was so hard to find my car, but I did listen to them whisper that my car was lost.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Again I purchased an Hrv. A nice place and the experience...

Again I purchased an Hrv. A nice place and the experience was a good one. Very accommodating folks and helpful. I have used the parts and service with no complaints

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

He was super professional and really pushed for us to get...

He was super professional and really pushed for us to get the best deal possible. He made me feel at ease in a very anxious situation and I appreciate that. The overall experience was definitely a 10/10 hands down. Would definitely recommend any of my friends looking to get a new car to go to him. He never made me feel uncomfortable or pressured, he wanted me to do what I thought was best for me without trying to persuade me. Hell, I'll even take them! Thank you David for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Doug Walter in Finance was amazing! He took care of my...

Doug Walter in Finance was amazing! He took care of my son who bought his first ever car like he was his own son! I recommend him and this dealer 100%

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was the most wonderful experience I’ve ever had...

This was the most wonderful experience I’ve ever had while purchasing a vehicle. They were super fast and efficient. I was in and out in less then an hour. Unbelievable how they did it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What a great experience on buying a new car! David was...

What a great experience on buying a new car! David was truly amazing, and made this one of the most best and easy experience I ever had on purchasing the right car for us. David was very helpful and gave us the right advice that looks out for the customer. Will definitely return for our future vehicle purchase as our family was very impressed. Thank you David!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

He worked with me and was able to get me exactly what I...

He worked with me and was able to get me exactly what I needed at the right price with no hassle. I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

David was very patient with me as I worked out the...

David was very patient with me as I worked out the financial end. He also got me a lower monthly payment. The man who helped me with the final paperwork gave me a lower apr as well. David stayed after hours and paired my phone and showed me many details to get me started in my new car. I was impressed that he even added a Christian radio station that I wasn’t aware of! God bless you all❣️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dave Cha was so easy to work with and worked hard to get...

Dave Cha was so easy to work with and worked hard to get me the deal I wanted. I am so happy I went to JL Freed and not a different Honda dealership. Dave is so amazing that I got my lease on Saturday and brought my friend to him on Wednesday. My friend walked out with a Honda Pilot lease the same day. I look forward to working with Dave again in the future and will be referring him to everyone I know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business. One of the highest complements is a referral sale. We really appreciate the opportunity to work with both you, and your friend. Congrats on your new Pilot(s). We look forward to chatting with you during your routine service visits.