Reviews
David is exceptional!He’s so personable and easy going...
David is exceptional! He’s so personable and easy going makes the car buying experience that much better! Thank you David for your great service and patience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David was a great sales person in my purchase of a CRV...
David was a great sales person in my purchase of a CRV Hybrid! He was very knowledgeable about the products, and was non-pressuring and personable. Took as much time as I needed to teach me about the vehicles I looked at. He listened to me! And had a real sense of what was important to me in my new car. This was genuinely the best car buying experience I have had in over four decades of car ownership. I should mention that the internet sales person was also really nice. Friendly and competent. And my conversation with her encouraged me to try out this dealership. Unfortunately I can't remember the name of the person who did the financial end of things, but he was also very pleasant and appreciated my desire to get out of there as fast as I could with my new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thomas Regan did an excellent job in reviewing the...
Thomas Regan did an excellent job in reviewing the details..." David Cha did an excellent job in reviewing the details of the car with us. He also explained the service area with, but since I’m a valet I already knew about the service area
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David was a pleasure to work with during our car leasing...
David was a pleasure to work with during our car leasing experience! We had just started looking for a new lease having spent 9 years w/Rogue lease & having 3 remaining months on current. Never expected to get into a new lease so quickly, but David did a great job explaining everything & working w/his managers to put us in a new 2021 Pilot at a cost we could afford & took the Rogue off our hands. Great job David & thank you to JL Freed for a great customer experience... Al & Mary Schoenberger
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David took time to help me find the right vehicle for me...
David took time to help me find the right vehicle for me and was really listening to what we are asking that will help us with deciding with the purchase of the vehicle. Thanks David. You made our buying experience easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had the best car buying experience to date!!! Thanks...
I had the best car buying experience to date!!! Thanks you David! Thank you David for being awesome!!!! Daren was very nice and helpful too! You guys are the best!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David Cha did an excellent job in reviewing the details...
David Cha did an excellent job in reviewing the details of the car with us. He also explained the service area with, but since I’m a valet I already knew about the service area
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just purchased my 7th car with jlfreed. We have always...
Just purchased my 7th car with jlfreed. We have always worked with Ron Malone. He is an excellent sales person.. makes you feel more like a family than a customer. He always makes the process fun for us. With just starting our family it was great to be able to go from a sporting car to a family suv and Ron helped make it all happen for us. If your in the market for a new car go see RON MALONE he won’t disappoint you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I thought my interactions with David Cha and the staff at...
I thought my interactions with David Cha and the staff at JL Freed were exceptional. Prompt courteous and thorough. Best experience I've had at any dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
NO ONLINE SALES
I found a car online and called this dealership. I was told the car was available, but online sales are not available for this dealership. I sent my insurance information, my license, and filled out the finance information. The woman was very nice, told me she would call me if anyone else was interested in the car. I was not able to make it to the dealership on Saturday but stated I would be there when it opened on Monday. Received a call...."Sorry, the car is sold, someone came in and bought it." Frustrating and very unprofessional.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase