Reviews
2017 MKZ
Leonard was very helpful for the buying process. I traveled over 3hrs and the car was as advertised, so there were no discussions needed on pricing - VERY fair. Leonard and the Bergey team were wonderful in searching/obtaining financing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your wonderful response to the quality of service our staff provides! Thank you so much for being one of our valued guests and we look forward to your next visit!
Pre-owned car purchase
The salesperson that I worked with At Bergey's Lincoln - Pete - was great - competent and helpful but not pushy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Janet, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Brenneman experience
Our experience in turning over a leased vehicle for a new one was handled very well. I found our 3rd salesman one of the best we have dealt with over many decades. He was pleasant, knowledgeable, and he answered all questions and satisfied our needs throughout the process. We handled us as customers - he was our advocate.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi James, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Poor CPO Certification Process
What a nightmare purchase so far. I financed a CPO 2019 Navigator Reserve in mid-January. I noticed a startup rattle so Bergey’s took it back to replace the cam phasers and other minor issues. Upon it being returned to me, both keys had settings not allowing me to pass 80 mph. I also had another noise and they replaced a turbo. I finally have the truck back, my first trip to NY and I’m writing stranded on the side of the highway with a massive coolant leak. I would avoid getting a CPO vehicle from this dealership.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Nick, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please contact our Sales Manager, Albert Leonhardt at 267-663-5117 and we will do our best to make this better. We hope to hear from you soon.
Lease to purchasing vehicle
It was an easy seamless process purchasing my leased vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Janet, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Service
I have been deal with Bergey Lincoln for 5 years and have never had any issue with them and I have always taken my Lincoln to them for service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello William, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Have a great day!
Nice, professional, and fast!
I found the exact used vehicle I was looking for using Cars.com, and it happened to be at Bergey's Lincoln in Landsdale, PA. This was a 1 hr drive for me, but Dan Anderson had called me and talked through everything in a very pleasant way. I was able to fill out the necessary paperwork ahead of time and had an estimate of my trade-in. Everything turned out exactly as proposed and I was out of there with my new vehicle in record time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Tim, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Bergey's Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!
Mr. Curtis
Very good, service department. They were understanding of my situation and had my vehicle in and out within 1 hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Curtis, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Review
Service completed on time. Prompt and friendly as always......... .............
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Pete made everything painless and was super helpful. Very...
Pete made everything painless and was super helpful. Very friendly staff as well. Drove 5 hours to get a car and he had everything in order by the time I got there. 5/5
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car