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Arrowhead Honda

(3,602 reviews)
Visit Arrowhead Honda
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2021 state dealer award
View 15 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 633-4110 (888) 633-4110
Used (866) 324-0910 (866) 324-0910
Service (888) 452-1348 (888) 452-1348

Reviews

(3,602 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arrowhead Honda from DealerRater.

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Another great buying experience...

Having recently bought a 2016 Pilot from Craig Gentilotti at Arrowhead Honda, and now needing a second vehicle, we returned to talk to Craig and had an equally positive experience buying a 2016 Accord. As before absolutely no sales pressure from Craig, and requesting the Costco price eliminated the lion's share of the negotiation process. We highly recommend Arrowhead Honda as a long established, high integrity dealership, and if you do pay them a visit be sure and ask for Craig!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Craig Gentilotti and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com"

great customer service !

Just got a 2013 silverado from arrowhead Honda ! Mike Diley took real good care of us!! Great customer service ! Did not think I would be driving out of there in a 2013 silveardo . Very nice truck ! Thanks Michael Diley and arrowhead Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent place to purchase a car

Salesperson Taylor Mcdanel was excellent!! Friendly, professional, and great to deal with!! Also, was very impressed with other dealership employees. Jill Chafitz, Tracy Ford, Richard Ellis, David Scott, and Jason Heximer did an outstanding job of assisting. Very impressive and knowledgeable. On a personal note, I would like to say thank you for making our car buying experience, a pleasurable one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Second purchase

I have purchased two vehicles from this dealer so far and haven't been let down yet. Great experience and would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

"Thank you very much for taking the time to review Ken Jugan and Jason Heximer . Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com"

David Sanchez

Never serviced there before , was referred by a friend . The fast speedy service was great. I was in and out with my oil change . I will definitely be back thank you David.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review David Sanchez and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com

Service Advisors

I recently took my vehicle in for service and was assisted by David Scott. This gentleman went above and beyond the call of service to take care of all of my needs, got me a fair and honest price without feeling like I was being taken advantage of. I was provided with a rental (free of charge) and he made sure to get me in and out of there quickly and made sure my care was finished at the time specified. David made me feel like I was his most important customer (I'm sure he does this for everyone) and was very direct about what my vehicle needed and recommended future repairs to be completed in order to maintain a longer life for my already old 2003 Honda Accord with 205k miles on it. Thank you David for your candor and professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review David Scott and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com

Wonderful Experience

Our salesman Jason was awesome. He listened to what I was looking for in a vehicle for my son. Jason took the time to help me find the right vehicle! This is the 5th vehicle I have purchased from Arrowhead and am once again very satisfied. I come here as I never get the fast talking "used car salesman" treatment. Highly recommend Arrowhead to everybody!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Jason Caldera and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com

Service dept - oil change

Rob always does a great job! We dropped off our vehicle, advised what we needed done and left. Once our vehicle was ready we were notified and everything was done as advised. I will continue to bring both our vehicles in for service. It is always a pleasure and easy. Thanks Rob!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Robert Quintana and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com

David Scott review....top notch!

Whenever I come to see David for service, he is professional and extremely knowledgeable about the care that my car is in need of. David also ensures that all the work is completed in a timely manner. Dave is my go to man when it comes to taking care of my car!! Steve D.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review David Scott and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com

No pressure no hassle

End of my lease was coming up and Cary worked with me in determining the right decision to make. No hassle and no pressure! Cary was extremely friendly and easy to work with! Will definitely be working with him again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Cary Davis and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com """"""""