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Bell Ford

(627 reviews)
Visit Bell Ford
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award
New (888) 882-0804 (888) 882-0804
Used (888) 881-2720 (888) 881-2720
Service (602) 457-3848 (602) 457-3848

Inventory

See all 373 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2018.
It's not hard to find a Ford dealer in Phoenix, but it is hard to find a dealership like ours. High-pressure sales tactics, needless haggling, and a lack of respect has no place at our Ford dealership. We aim to provide a great product, and offer the highest levels of customer service possible. We realize that our customers are the reason Bell Ford exists, and we strive to deliver the best products and services from the showroom to the auto service center. Stop by to see us today!

Service center

Phone number (602) 457-3848

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(627 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bell Ford from DealerRater.

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Lyle did a great job keeping me updated during my service appointment. Customer service was great.

Lyle did a great job keeping me updated during my service appointment. Customer service was great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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Lyle was professional. He kept me in the loop regarding my vehicle’s status. The customer service here is great. The waiting area was clean

Lyle was professional. He kept me in the loop regarding my vehicle’s status. The customer service here is great. The waiting area was clean

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Chona, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Really like that there is a video of sevice being done. The service department is top notch.

Really like that there is a video of sevice being done. The service department is top notch.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Lyle is a great service advisor. He always keeps you informed and aware of costs occurring during your visit so there are no surprises later.

Lyle is a great service advisor. He always keeps you informed and aware of costs occurring during your visit so there are no surprises later.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tony, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.

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My advisor Michael was amazing, very communicative during the entire process. I drive an hour and a half just to go here because of the experience and how great everyone is.

My advisor Michael was amazing, very communicative during the entire process. I drive an hour and a half just to go here because of the experience and how great everyone is.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

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I drive across town to go specifically to Bell Ford. The service and the staff is a five star experience!

I drive across town to go specifically to Bell Ford. The service and the staff is a five star experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.

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Had a Motor Issue with one of our trucks and got with these guys about the repair. Through a long series of events and several conversations with Ford in Michigan, Harley and Destiny were able to get the repair taken care of for us and they were in constant communication with us about the process at each step. I am very thankful for all of their help

Had a Motor Issue with one of our trucks and got with these guys about the repair. Through a long series of events and several conversations with Ford in Michigan, Harley and Destiny were able to get the repair taken care of for us and they were in constant communication with us about the process at each step. I am very thankful for all of their help

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sean, we are happy we could make your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I have dealt with Bell Ford since 2014. The staff has always treated me well. Harley in Sales, Paul in Service and Kimberly went way out of their normal "job" on this last car to get things taken care of correctly

I have dealt with Bell Ford since 2014. The staff has always treated me well. Harley in Sales, Paul in Service and Kimberly went way out of their normal "job" on this last car to get things taken care of correctly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Maintenance service for oil change Works Package appointment was completed within short timeframe at Bell Road Ford.

Maintenance service for oil change Works Package appointment was completed within short timeframe at Bell Road Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kathleen, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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We were in a bind traveling with a trailer. The commercial fleet service department was great.

We were in a bind traveling with a trailer. The commercial fleet service department was great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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