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AutoNation Nissan Tempe

(1,280 reviews)
Visit AutoNation Nissan Tempe
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (888) 265-9832 (888) 265-9832
Used (877) 736-8147 (877) 736-8147
Service (866) 415-4861 (866) 415-4861

Reviews

(1,280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Nissan Tempe from DealerRater.

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Outstanding experience

Probably one of the best car buying experiences I have ever had. Jonavis?s level of service was top notch from the time we walked in until my daughter drive off with her new car. Intact, every person we encountered at the dealership was amazing, this team truly loved what they do and their enjoyment is passed right down through every person that visits their dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, We are pleased to hear you had such a positive experience with us, David. Thank you so much for being one of our valued guests and we look forward to your next visit!

M.H Z

The stafff are all very friendly. They have time to listen and do the most they can to help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

You exceeded my expectations in customer service,

You exceeded my expectations in customer service, timeliness and quality of work. The service adviser went will beyond expectations to make the visit pleasant and timely,.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello Curt, it means so much to us that you choose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Consumer response

Service exceeded my expectations in all regards

I was looking for a specific car to get and other

I was looking for a specific car to get and other dealerships were either saying no or wanting me to pay an arm and a leg for it. It was ridiculous! I was basically done looking. When I came to AutoNation Nissan in Tempe I was shown what every car dealership should be doing. Putting the customers first. I had Wesley helping me and it was the best experience. Every staff in there wants you to leave with what you want. They got it done for me. It’s not just a sell to them. They actually want to help you find what’s best for you. That’s what makes them different. And that’s what makes them the better dealership to purchase a vehicle. Thank you Wesley and thank you AutoNation Nissan Tempe for making this the easiest and fastest car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Oil change service

Satisfying, my Service Advisor Amanda was extremely helpful and tried to make my appointment a pleasant one.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Great costumer service and waiting time was not bad would

Great costumer service and waiting time was not bad would recommend it to any one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Nissan Tempe and we hope to be of service again in the future.

AutoNation Tempe Nissan

I had an appointment to have my 5,000 servicing. Amanda greeted me promptly and began the process. My car was taken back immediately. My advisor, Carlos was with another customer. I waited in a nice, clean lounge. Carlos met me when my car was ready and answered My questions. I had wonderful service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Arrived early for my 10:30 appt.

Arrived early for my 10:30 appt. Waited a few minutes to be checked in. I was told the oil change, air filter and alignment would take 2 hours. It took over 3 with the only update being by text. Tried to up sell a couple of services before and during to service. It appeared to be all new staff. The customer service used to be great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

We’re really straight forward and didn’t make it a hassle

We’re really straight forward and didn’t make it a hassle , they weren’t all over me either and let me make decisions on my own , they are there to help u not try and get over on u, I would recommend this place to anyone trying to have a smooth experience buying a car .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Nissan Tempe and we hope to be of service again in the future.

Just average

Not worth my time.. but I'll say if I had people working for me, they would be smiling and happy when talking to a customer.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2829 -- we hope to hear from you soon. Take care!