AutoNation Nissan Tempe

Everything always goes so well! No issues with service or staff. Friendly and helpful technicians and quality work. Very happy with service department

Service reps are great, have outstanding customer service. Took my vehicle in for oil change and tire rotation and inspection. They offered me a car wash as well. When the service rep came to notify me that vehicle was done, my car was not washed, so they took it to the wash after I told them. Now it was washed but im guessing its the mechanic job to reset oil life on vehicle and or put a sticker for next service date???? Non of that got done. My thing is I was wondering if they even changed my oil???? I had to check since they didn't reset oil life on dash nor a sticker on windshield. But yes oil service was done.

Very helpful and knowledgeable. Fast , friendly, clean and service team did what was asked on the first trip

Good service and decent time waiting for the job to be complete. Always have good experiences at Nissan.

Exceptionsl service, except fir the wait time. I waited about 4 hours for an oil change..

Josh was my salesman and was amazing! All staff at the dealership were friendly and helpful.

I found a dealership that made the buying process pleasant. No pressure! My sales person Jonavis was courteous and professional. Never over promised and delivered on what he agreed to do. All staff treated us with respect. At the end of the day I walked away feeling like I got a great deal. I will definitely buy my next vehicle at Autonation.

Friendly,always great service and completed on time, no long waiting. Keep up the great work!

We brought in my 2019 Nissan Rogue SV FWD on Friday 6/17 at 1 p.m. The SUV was not put up on the rack until 4 p.m. Keeping the Rogue over night, the rep said the warranty covered part would not be available until Monday 6/20, so we took the SUV back home and brought it back in on 6/20. The rep did not come in on 6/20 and left no note in the file for anyone else to see the service request. So we asked that he be taken off the service order and be replaced by someone else with more attentive abilities. Again, we took the SUV home and have to bring it back in on Tuesday 6/21. Let me say this, if you do not service my vehicle this time out, then I am seriously considering trading in my Nissan for a Hyundai where I know the service is stellar as we both had Hyundai Santa Fes that lasted over 15 years each with excellent service. Aat this juncture, Nissan's service is no service. I am sure you are aware that Google, Facebook, Yelp and many others offer a venue for comments. Let us hope you can do better tomorrow. I realize that Covid, distribution issues, and employee gaps may have contributed to this dilemma. Still, the customer is your gateway to continued success.

I have been servicing my 3 cars in AutoNation Nissan Tempe from 2013 always best service