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AutoNation Nissan Tempe

(1,280 reviews)
Visit AutoNation Nissan Tempe
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (888) 265-9832 (888) 265-9832
Used (877) 736-8147 (877) 736-8147
Service (866) 415-4861 (866) 415-4861

Reviews

(1,280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Nissan Tempe from DealerRater.

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Friendly, Fast and efficient check in and check out with

Friendly, Fast and efficient check in and check out with Ivan for oil change service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Linda, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Carlos was very professional.

Carlos was very professional. My car was service fast and efficient. Excellent service. Thanks Carlos.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Service is great people are awesome they made me feel

Service is great people are awesome they made me feel welcome goo job peapple thumbs up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Very Good service and Prompt

Very Professional and Prompt, does service on time and as promised. Easy to schedule appointments and wait at their lobby with coffee thats good. Had no issue so far, they can improve on providing complimentary car wash exterior and interior once a while that would be good

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Srikanth, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

I went to Nissan expecting a professional and competent

I went to Nissan expecting a professional and competent service staff, not what I received.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to respond. The staff at AutoNation Nissan Tempe take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2829. We hope to hear from you.

Consumer response

As the General manager what are you proposing to make this up to me? I can be reached at vvidales3@gmail.com for details. Thank you.

I was able to communicate threw email made everything so

I was able to communicate threw email made everything so dang easy talked numbers and more garret was the sells person to help me and jack ran around and made sure I was really taken care of so nice and made it all so simple I’ve bought ton of cars before so this was one of the easiest process I have been threw thank you !

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for your feedback! We hope you have a great day!

Excellent job and great people 👏 thx, l happy really

Excellent job and great people 👏 thx, l happy really recomend and service very fast really

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Tempe Nissan provided Premier Customer Service.

Tempe Nissan provided Premier Customer Service. I would recommend there service department to all. Outstanding Service!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

The staff is very friendly, kind and helpful.

The staff is very friendly, kind and helpful. They will help you find what you are looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

When I got to the Nisaan dealership for service Ivan

When I got to the Nisaan dealership for service Ivan was my sponsor who took care of my service he answer my question as we we interrupted by a customer getting out her car behind me an disrupt our conversation Ivan politely told her he will help her after he take care of me first and she looked at me an went back to her car that is great customer service and he said while I wait there are snacks in the waiting area and when my car was done they washed it . I like going here because of the customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.