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AutoNation Nissan Tempe

(1,280 reviews)
Visit AutoNation Nissan Tempe
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (888) 265-9832 (888) 265-9832
Used (877) 736-8147 (877) 736-8147
Service (866) 415-4861 (866) 415-4861

Reviews

(1,280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Nissan Tempe from DealerRater.

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The guys are awesome.

The guys are awesome. They try to make a deal according to what I wanted. I want a certain car within a certain range and they adjusted to my needs. They give me the best value of my trade-in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Josh, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

I’ve been having my Nissan serviced here for years and

I’ve been having my Nissan serviced here for years and continue to receive good service. I feel like they provide high-quality work and treat me with kindness. I also like that my car gets a free wash too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

The staff at Autonaion Tempe go above and beyond to make

The staff at Autonaion Tempe go above and beyond to make your car buying experience A pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

Thorough, fair and personal care.

Thorough, fair and personal care. Service person, Ivan, went out of his way to let me know services needed. Will return next week to have services done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Adcebula, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

The best dealer in Arizona

Great customer service and awesome experience. I went to a different dealer , so far this is the best one . Come to AutoNation Tempe, do yourself a favor. Ask for Jake Lau if you want to buy .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

never come here

wasted 3 hours for rep to tell the service department couldn't--or wouldn't--fix part hanging off muffler--exhaust system under warranty--"too expensive" to replace muffler--warranty too expensive for no help or repair or effort or work--service rep even said "not good service"

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (480) 630-2829 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Terrible support.

Terrible support. Held my truck for 3 days only to say they could not do anything

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2829 to discuss what we can do to help.

Consumer response

It took a bad post for you to respond, why would your GM not contact me and offer to make it right when I got my truck after the 3rd day? No thank you. That boat has sailed long out; I’ll never ever come back to this dealership nor ever recommend it.

Sales staff and management were kind and supportive to

Sales staff and management were kind and supportive to our wishes. They were knowledgeable and helpful in getting us set up in understanding all the new technology our Rouge is equipped with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

The space is clean.

The space is clean. The staff is knowledgeable and respectful. Concern there were things highlighted on my receipt that were not discussed saying I declined service. This process concerns me, should it have said future issues of service to watch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi. Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

The staff were courteous, knowledgeable and helpful about

The staff were courteous, knowledgeable and helpful about vehicle. The waiting area was comfortable thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!