AutoNation Nissan Tempe

Everyone was very respectful of what I wanted in a car, accommodating to my needs.

As usual, Service advisor Danny is great! Oil change, cabin filter, fog lamp replace Will definitely return, the lady who made appointment for me on phone also excellent

They are super friendly which i love and why i ultimately came back. But they said car same day back. Did not happen and no call. I called next morning and they said by noon likely. Did not happen and no call. Now monday i get told supervisor will call and did not happen. I call just before noon they say lucky all done. Took longer because waiting on the part. Lie because they called me when part arrived to bring my truck at 7 am to get it done same day. I got it there 7:30. My 2022 frontier is less than 5k miles. No loaner is offered and when i get the truck 63 miles were on it. So i took a photo of my current milage at the shop with miles they took it at on their paper. Of course you sign paperwork before you get they key so now what. I called and they took no accountability. Yeah yeah maybe they had to drive it. But 63 miles?? They are so nice and located close i want to go. But no call and make up reasons held it and missed promises time multiple times. They need to communicate and follow up. Sad to say ill have to be idiot to go back. Which who knows. Third time is a charm or my fault for thinking otherwise.

On my last visit the service department did a good job. It was great to have my car washed afterwords

I bought my vehicle from this dealership 12 years ago and have had it serviced here over the years. I would say, things were a far cry from previous visits; however, it has become the way of things since the pandemic. My car wasn't washed, the plastic on the drivers seat and paper floor were left in it. I feel a lot of corners were cut. The multi point inspection form had no check or remarks. The thing that got me the most is that I bought a new battery. I had it tested later in the day and the health of the battery was 80 percent of the cold cranking amp fully charged. That was disappointing. I was sold a battery that had been on the shelf a long time. I know there is a 2 year warranty, but I expected better from AutoNation Tempe. I paid for a new battery and should expect the health of the battery to be 100 percent or very near that. Not happy.

Very polite and efficient staff. Provides shuttle if needed or we can wait in a nice lounge

Garrett was a pleasure to work with!!! Excellent customer service!!! He is the type of employee that makes you want to keep coming back!!!

I cannot begin to tell you how happy I am with the service and how Josh the sales person went above and beyond his duty to accommodate my needs. After having returned my rental I did not have transportation so he offered to pick me up and even chauffeured me again to run an errand. The buying experience was of a no pressure feel and the sales manager met me half way on my proposal. I will remember this experience for a while and my next car will definitely be from Auto Nation.

Autonation Tempe was outstanding. Made the car buying process a pleasure. Very happy with experience.

Ivan and Juan got the transmission fixed on my Nissan Sentra so quickly! They were responsive and kept me updated the whole time. Would definitely recommend! :)