Skip to main content

Camelback Subaru

(926 reviews)
Visit Camelback Subaru
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (480) 422-0596 (480) 422-0596
Used (480) 619-5470 (480) 619-5470
Service (480) 422-5996 (480) 422-5996

Reviews

(926 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Camelback Subaru from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service

Kayden & the rest of their team were great, it was worth driving there from Tucson. It was the opposite experience from the dealer in my town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Kaden and the team. Here at Camelback Subaru, our goal is to provide Extraordinary service by making the process stress free and enjoyable along the way. We are pleased to hear that Kaden and the team took such great care of you. Happy driving in your Subaru! Thank you for choosing us! We welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

A+++ Start to Finish

Great experience. Lenny, Tully, Kory, and Steve. Hands down fabulous service. Highly recommend They went above and beyond to get the deal done and ensure we were happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Lenny, Tully, Kory and Steve. Here at Camelback Subaru, our goal is to provide Extraordinary service and to make the process stress free and enjoyable along the way. We are pleased to hear that Lenny and the team took such great care of you and that you love your new Forester. Happy driving in your Subaru! Thanks again! We welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

So in love!

It’s officially been a week since we bought our second car from Camelback Subaru and it was another great experience! We didn’t walk in planning to get a new car but we were so wowed by the models they had in stock and completely feel in love with the new Subaru Foresters. It was definitely a lengthier process then we excepted but Airius and the team helped us along the entire way. Airius made sure that we had everything set up and ready to go before we left and has been there to answer any questions we’ve had since then. It was an overall amazing process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Airius and the team. Here at Camelback Subaru, our goal is to provide Extraordinary service and to make the process stress free and enjoyable along the way. We are pleased to hear that Airius and the team took such great care of you and that you love your new Forester. Happy driving in your Subaru! Thanks again! We are excited that you continue to be a member of the Camelback family! Shannon Evenson Customer Relations Manager

My first new car was a Subaru!

Great customer service by Megan. Very friendly and welcoming. She delivered my new car to my house and I feel I got the best deal on my Forrester! Thank you Camelback Subaru crew! Please let me know when an electric/hybrid version of the Forrester comes out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Megan and the team. Here at Camelback Subaru, our goal is to provide Extraordinary service and to make the process stress free and enjoyable along the way. We are pleased to hear that Megan and the team took such great care of you! Happy driving in your new Forester! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

Brand New Forester! Whas good?

Kaden did a great job helping me find the car I’ve been waiting for. He was patient and relatable all while making me feel comfortable during the process of the sale. I was very satisfied with my experience at Camelback Subaru overall and look forward to being a part of the Subaru family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Kaden and the team. Here at Camelback Subaru, our goal is to provide Extraordinary service and to make the process stress free and enjoyable along the way. We are pleased to hear that Kaden and the team took such great care of you! We value and appreciate you! Happy driving in your Subaru! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

Fantastic!

Buying a new 2019 Impreza here was a fantastic experience. Todd and Frank were very informative and courteous. There was no hype or pressure; they were straightforward and honest with us, which we really appreciate. They were also extremely patient while we were deciding on colors and features and their input helped us make our final decision. I plan on purchasing another Impreza in the future, and it will definitely be from Camelback Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Todd and the team. Here at Camelback Subaru, our goal is to provide Extraordinary service and to make the process stress free and enjoyable along the way. We are pleased to hear that Todd and the team took such great care of you! Happy driving in your Subaru! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

Great

Everyone I worked with was very helpful. Airius is the reason I joined the Subaru family as he was very patient with me and all the questions and concerns I had and made sure I was taken care of through the whole process! love my new car and very happy with my experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Airius and the team. Here at Camelback Subaru, our goal is to provide Extraordinary service and to make the process enjoyable along the way. We are pleased to hear that Airius and the team took such great care of you! Happy driving in your Subaru! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

Unhelpful

Camelback Subaru dealership is not upfront. Information is not forthrightly given and customers do not seem to be valued. They rush customers into decisions and are condescending.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, We are sorry that you feel your experience with us was not what you expected. We do value and appreciate every customer that walks through our doors. We do hope you are enjoying your new Subaru.

Joined the Subaru Family

We traded in our Volkswagen for our first Subaru. The team was great and helped us find the car we wanted. Airius and Van were very knowledgeable with the cars and getting us a good price. We love it! Thank you Camelback Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Airius and the team. Here at Camelback Subaru, our goal is to provide Extraordinary service and to make your experience exactly as you described! We are pleased to hear that Airius and the team took such great care of you, and got you into the vehicle that meet your needs! Happy driving in your Subaru! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Customer Relations Manager Edit Response

Upgraded!

My husband and I came in to purchase a long awaited upgrade for our anniversary and had a great experience with all of whom we encountered. Luigi G. Was “100%” a perfect salesperson for us and did his best to make sure we got out of there with what we came for. It was a busy day so it was a little slow going with the finances until Tu from across the street came to help. Thanks so much for a great purchasing experience. We will definitely recommend you all to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Luigi and the team. Here at Camelback Volkswagen, our goal is to provide Extraordinary service and to make the process enjoyable along the way. We are pleased to hear that Luigi and the team took such great care of you, and got you into the vehicle that meet your needs! Happy driving in your Volkswagen! Happy Belated Anniversary! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Customer Relations Manager Edit Response