Reviews
Service Appointment
LHM Toyota is a great dealership for purchase & service. Quality personnel in every part of the business. We continually refer to you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're thrilled to hear that both our sales and service departments have served you well, Roy! Thank you so much for these kind words and for referring us! -- Jay Carley, General Manager
Retired
We have had our service agent since we started going to Larry Miller Toyota nearly 15 years ago and is now a good friend. He has taken good care of us and our two cars in that time. I will continue going to LMT with the hope that this car will last for several more years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, Malcolm! I love that you've fostered a great friendship with your service agent! Your loyalty means so much to us and we can't thank you enough! Thank you for leaving this lovely review, as well. Enjoy the rest of your week! - Jay Carley General Manager
Great Service Department
I have been doing business with this Toyota location for many years and would not go anywhere else. Their service department does a great job with no do overs! My service tech is Mike Ross and he is very honest about the work that does or does not need to be done on my Camry. I would definitely recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Linda! You just made our Tuesday with this stellar review. We've enjoyed working with you and your Camry over the years and we look forward to many more. Please reach out to myself or Mike if there is anything more we can help you with. Enjoy your day, Jay Carley General Manager
Tim Goolsby (sales) made everything go smoothly.
After he learned that I might be interested in purchasing a vehicle, Tim Goolsby (Sales) made occasional attempts to contact me via phone and email, offering assistance as appropriate. Face to face meeting was very pleasant. The Toyota team handled all the paperwork (even to calling USAA) to insure insurance, title, ETC, was handled properly. The money part was made easy with a smile and a handshake. Building location is easily accessed. Lee Thomas
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm happy to hear that Tim made sure you were taken care of, Lee! He's a great member of our sales team and always puts his customers first. Congratulations on your new car and thank you so much for leaving this great review! – Jay Carley, General Manager
Timely Appointment
Called Scott early a.m. for late a.m. appointment and he scheduled us for the time requested. Needed more work done than anticipated and Scott got us in and out asap. Very pleased with quick service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I'm glad Scott was able to work around your schedule and that you were pleased with our service! Your satisfaction is our number one priority. Thank you for choosing our service center and for taking the time to leave this fantastic review! - Jay Carley, General Manager
Great Service
In for Yaris recall, work was done very well on time.Also given a ride to and from my home, sevice adviser Melissa Sutton also Very nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Danny! I'm so pleased that Melissa and the rest of our team made your experience with our service center so great. It's our pleasure to make sure you have rides and recalls taken care of! Thanks so much for taking the time to leave this review! – Jay Carley, General Manager
QUALITY
excellent services from Scott, I am very satisfy with all the advises that he have giving me to keep my car in good conditions, he is the person that I trus to takes care my Toyota 4 runner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Luis! We are so happy Scott was able to take care of your Toyota 4 Runner. It means a lot to hear we have our customers trust. Please let us or Scott know if we can help you with anything else. Enjoy your day, Jay Carley General Manager
Service on my Toyota Tacoma
Great service by Scott Holloway. The facility is clean and the staff makes you feel comfortable
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rick! That is wonderful to hear you enjoyed working with Scott and our staff. Thanks for taking the time to give us your feedback and please let us know if there is anything different we can do in the future to ensure a five-star experience! We look forward to seeing you again, Jay Carley General Manager
Owner
My Service Representative, Dean Anderson, provides excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Richard! That's great to hear you enjoyed working with Dean and he was helpful. We appreciate the time you took to give us your feedback, please reach out if there is anything else we can assist you with! Enjoy your Tuesday, Jay Carley General Manager
A New Car for Mom!
I flew to Phoenix to buy my mom a car having never bought one before and they made it easy. Thank you Jason and Donovan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Patty, I am glad to hear that you had an easy car buying experience. Jason and Donovan are great assets to our team and I am glad they made this as easy as possible for you. I hope your mom enjoys her new car. Please don't hesitate to reach out to us if there's anything else we can do for you. --Jay Carley, General Manager